Executive support Work, Jobs in Norwich, Eng (with Salaries)

Complaints Handler
Broadland Housing —Norwich
- £32,558 - £34,635 a year
- Full-time
- Communication skills
- Annual leave
- Work from home
13d
Office Services Administrator - Norwich
Ashtons Legal —Norwich
- Full-time
- Computer literacy
- Front desk
- Computer skills
Quick apply
13d
Executive Assistant
Norwich City Council —Norwich
- £36,363 - £39,152 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
13d
Service Promotions Executive
SpaMedica —Norwich
- £35,381 a year
- Full-time
- Paid training
- Employee assistance programme
Quick apply
Retail Sales Advisor - Norwich 24hrs Part Time
Oak Furnitureland —Norwich
- £23,000 - £26,000 a year
- Part-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Head of Efficiency, Value and Improvement (EVI)
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £79,504 - £91,609 a year
- Full-time
- Continuous improvement
13d
Executive Assistant/PA to CEO
We Forge Partnerships Ltd —Norwich
- £31,420.00 - £40,658.52 a year
- Full-time
- CRM software
- Google Suite
- English
Quick apply
Close Protection Officer
Mitie —Norwich
- Communication skills
- Flexible schedule
7d
Enabling Support Worker - John Grooms Court, Norwich - £13.15 per hour
Shaftesbury —Norwich
- £13.15 an hour
- Experience working with individuals with disabilities
- Annual leave
- Employee assistance programme
Group Sales Executive
Seaglaze Group —Rackheath
- £29,120 a year
- Full-time
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13d
New Business Executive
Spire Solicitors —Norwich
- Business development
- Typing
- Communication skills
- Annual leave
Quick apply
9d
Operations Manager
East of England Community Health and Care NHS Trust —Norwich
- £49,387 - £56,515 a year
- Weekend availability
- Team management
- Leadership
1d
Chief Executive Officer
Home-Start Norfolk —Norwich
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Human resources
- Work from home
- Sick pay
Quick apply
Territory Manager
Avidity —Norwich
- Up to £29,000 a year
- Full-time
- Merchandising
- Time management
- Annual leave
- Sick pay
11d
Group Bookings and Events Executive
Fritton Lake —Fritton
- £26,000 - £30,000 a year
- Part-time
- Hospitality
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
8d
Bank Enabling Support Worker - John Grooms Court, Norwich - £13.15 per hour
Shaftesbury —Norwich
- £13.15 an hour
- Experience working with individuals with disabilities
- Annual leave
- Employee assistance programme
9d
Senior Corporate Communications & External Affairs Manager
The TaxAssist Group —Norwich
- £60,000 - £65,000 a year
- Overtime
- Management
- Marketing
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Patient Coordinator/reception
Fakenham Medical Practice —Fakenham
- £13,411.17 a year
- Part-time
- Microsoft Word
- Front desk
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Group Executive Assistant
Pikl —Norwich
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Customer Care Executive
Serco Plc —Watton
- £26,509.50 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme

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executive support jobs near norwich, eng

Complaints Handler

Broadland Housing -
Norwich

Apply Now

Job details

Full-time
£32,558 - £34,635 a year
13 days ago

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme
Paid volunteer time

Qualifications

Social housing experience
Complaint handling
Customer interaction
Communication skills

Full job description

Ref

29195

Department

Central Services

Location

Norwich

Employment type

Full-time

Salary

Starting Salary at £32,558 per annum, with future progression opportunities to £34,635 per annum

Closing date

27/08/2026

Description

Complaints Handler
Agile Hybrid Homeworking (office base Norwich)
Full time, 37 hours a week, Monday – Friday
Starting Salary at £32,558 per annum, with future progression opportunities to £34,635 per annum
Permanent Contract

About the role

We have an exciting opportunity for a Complaints Handler to join our team. This role plays a key part in ensuring that complaints are handled efficiently and effectively, managing the administrative process to help Broadland maintain compliance with complaint-handling requirements.

Some of the main duties of the role will be:

To provide excellent customer service when interacting with complainants, adhering to our service standards and meeting the diverse needs of our residents.
To provide feedback to the Customer Experience Manager to ensure continuous improvement of processes.
Responding to, investigating and resolving stage 1 complaints, MP, Councillor or executive enquiries from start to finish within the required timescale; keeping the Customer Experience manager informed at all times.

To collate detailed information to respond to requests from the Housing Ombudsman Service.
To ensure complaints are responded to and acknowledged in a timely, empathetic and friendly way, considering the needs of the individual residents.

For full details on the role, please see the job description

About You

The successful candidate will have a strong knowledge and experience within the social housing sector. Have experience working within a busy and fast-paced environment, be organised and self-motivated with excellent communication (both written and verbal) skills. The ideal candidate will have experience in administration and exceptional customer service skills. An understanding of dealing with complaints from the first stage and working within a complaints team would be beneficial. You will be a strong impartial active listener.

All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description.

About Us

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises candidates must live within a 75-minute commute of their contracted office location (Norwich)

We offer staff many great benefits such as:

Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
Generous contributory pension scheme.
Access to an Employee Assistance Programme to support you when you need it!
Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
Utilities allowance to support hybrid home workers.
Lots of training opportunities.
And many more – Please see our benefits document available on our website!

For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on 01603 750109 and leave a message or email: [email protected].

Closing date: Midnight on Thursday, 27 August 2026

Download benefits document

Broadland Housing Association Awards and Accreditations - Nov25.pdf

Apply Now

Refine Your Search

executive support jobs in norwich, eng

Complaints Handler

Office Services Administrator - Norwich

Executive Assistant

Service Promotions Executive

Retail Sales Advisor - Norwich 24hrs Part Time

Head of Efficiency, Value and Improvement (EVI)

Executive Assistant/PA to CEO

Close Protection Officer

Enabling Support Worker - John Grooms Court, Norwich - £13.15 per hour

Group Sales Executive

New Business Executive

Operations Manager

Chief Executive Officer

Territory Manager

Group Bookings and Events Executive

Bank Enabling Support Worker - John Grooms Court, Norwich - £13.15 per hour

Senior Corporate Communications & External Affairs Manager

Patient Coordinator/reception

Group Executive Assistant

Customer Care Executive

I want to receive the latest job alerts for executive support in norwich, eng

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