User support Work, Jobs in Norwich, Eng (with Salaries)

Disability Rights Adviser
Equal Lives —Norwich
- £26,357.15 - £28,634.93 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Health & wellbeing programme
- Sick pay
Quick apply
Service and Support Analyst
Norwich City Council —Norwich
- £29,540 - £32,061 a year
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Annual leave
Customer Contact Adviser
Norwich City Council —Norwich
- £26,824 - £29,064 a year
- Hybrid work
- English
- Communication skills
- Annual leave
5d
Health Care Support Worker
GKG Care —Norwich
- £15 an hour
- Part-time
- In-person
- School
- Free parking
- Flexitime
Quick apply
8d
Call Handler - Initial Response Service
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
5d
Dependency and Recovery Worker
Change Grow Live —Norwich
- £28,557.79 - £32,802.41 a year
- IT
- Communication skills
- Annual leave
- Employee assistance programme
6d
Trials & Training Coordinator - MSI-Defence Systems Ltd
MSI-DS Ltd —Norwich
- Management
- Microsoft Office
- Travel
Quick apply
IT Support Technician
Broadland Housing —Norwich
- £28,785 - £30,622 a year
- Call to connect
- Customer service
- Microsoft Office
- Driving
- Annual leave
- Work from home
13d
SENIOR RECOVERY WORKER - SPECIALIST HOUSING TEAM
Together for Mental Wellbeing —Norwich
- Monday to Friday
- Communication skills
- Free parking
- Store discount
Quick apply
Exchequer Services Assistant (Accounts Receivable)
Norwich City Council —Norwich
- £29,540 - £32,061 a year
- Hybrid work
- Customer service
- Negotiation
- Annual leave
19h
Community Immunisation Administrator (Norfolk & Waveney)
Hertfordshire Community NHS Trust —Norwich
- £25,760 - £27,476 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- IT
- Flexible schedule
10d
Project Coordinator – Be Well Bus
Voluntary Norfolk —Norwich
- £31,827 a year
- Part-time
- Analysis skills
- Leadership
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
NIDAS Assistant Service Manager
Leeway Domestic Violence & Abuse Services —Norwich
- £36,793 a year
- Full-time
- Public speaking
- Microsoft Office
- Supervising experience
Quick apply
Participation and Co-production Facilitator
Norfolk & Suffolk Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Travel
10d
SENIOR RECOVERY WORKER - SMI REHABILITATION TEAM
Norfolk Integrated Housing & Community Support Services (NIHCSS) —Hellesdon
- £29,025.45 a year
- Weekend availability
- Travel
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Support Worker
Mavam Supported Housing —Lowestoft
- £27,791.70 - £28,181.70 a year
- 8 hour shift
- Administrative experience
- In-person
- Free parking
- Paid training
Quick apply
5d
Courier Driver (Bank)
EMED Group —Norwich
- £12.71 an hour
- Heavy lifting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Rotary Operations and Sales Officer
SaxonAir Charter Limited —Norwich
- £12.60 an hour
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Adult Support Worker
NANSA —Norwich
- £13.08 an hour
- Part-time
- In-person
- Free parking
- Sick pay
Quick apply
Clinical Support Team Administrator
Norfolk and Suffolk NHS Foundation Trust —Bowthorpe
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Administrative experience
- Travel
10h

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Disability Rights Adviser

Equal Lives
Norwich

Quick apply

Job details

Full-time
£26,357.15 - £28,634.93 a year

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Sick pay

Qualifications

Customer service
Microsoft Office
IT
Leadership

Full job description

Job Role: Disability Rights Adviser

Reporting to: Disability Rights Advice Team Leader

Salary: £25,877.80 pro rata rising to £26,357.15 per annum pro rata after successful probation

Hours and working pattern: 22.5 hours per week 08:30 - 16:30 Tuesday/Wednesday/Thursday (flexibility can be discussed at interview)

Location: Equal Lives main office and in the community

Purpose of the role:

To provide information, advice and guidance about disability related issues to our clients and members, focussing mainly on our contracted work in Norfolk
To facilitate group support sessions for clients and members to receive information and advice
Promote and grow Equal Lives’ charity membership

Principal tasks:

Provide information and advice to clients and members via telephone, e-mail, or in a group setting (face to face and online)
Organise, facilitate and chair group advice sessions with clients
Log client interactions on our Charity Log system, ensuring accurate data recording to support reporting and contribute to reports as required, as well as adhering to GDPR.
Keep up to date with changes to disability related legislation e.g. The Care Act
Gather information on client and member views, using these insights to guide service and organisation wide developments in a user-led way

General Tasks:

· Always work within Equal Lives’ policies and procedures

· Work closely with colleagues to ensure that Equal Lives’ services are of the highest possible standards

· Work in a professional way, upholding boundaries

· Work in a way which is empathic and non-judgemental

· Empower clients and members, and undertake all duties guided by independent living philosophy and social model of disability

· Take part in supervision, team and other meetings as required

· Participate in open days, conferences and other events as required

· Provide cover for colleagues and undertake other appropriate duties as required

Key characteristics

Person Specification: Disability Rights Adviser

Key characteristics

Have an understanding or lived experience of disabling barriers and/or the Social Model of Disability 

Commitment to equality of opportunity and empowerment of disabled people

Proven experience in an advice role or similar, preferably in the charity sector

Experience assisting people in complex situations who may find communication challenging

Personable and have excellent customer service skills

Ability to work well independently and as part of a team

Ability to organise and manage conflicting priorities within own and team’s workload

Feel passionately about the ethos of Equal Lives and work towards our desired outcomes  

Significant experience of working with IT, including Office 365 – Word, Excel and Teams

Experience of facilitating group sessions e.g. chairing meetings or delivering training

Proven ability to meet or exceed targets

Personal experience of disability

Job Type: Full-time

Pay: £26,357.15-£28,634.93 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Health & wellbeing programme
Sick pay

Application question(s):

Do you understand that to have your application considered, you will need to complete the application pack?
Do you have experience providing advice?

Work Location: In person

Quick apply

Refine Your Search

user support jobs in norwich, eng

Disability Rights Adviser

Service and Support Analyst

Customer Contact Adviser

Health Care Support Worker

Call Handler - Initial Response Service

Dependency and Recovery Worker

Trials & Training Coordinator - MSI-Defence Systems Ltd

IT Support Technician

SENIOR RECOVERY WORKER - SPECIALIST HOUSING TEAM

Exchequer Services Assistant (Accounts Receivable)

Community Immunisation Administrator (Norfolk & Waveney)

Project Coordinator – Be Well Bus

NIDAS Assistant Service Manager

Participation and Co-production Facilitator

SENIOR RECOVERY WORKER - SMI REHABILITATION TEAM

Support Worker

Courier Driver (Bank)

Rotary Operations and Sales Officer

Adult Support Worker

Clinical Support Team Administrator

I want to receive the latest job alerts for user support in norwich, eng

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