Customer support coordinator Work, Jobs in Norwich, Nfk (with Salaries)

Private Patient Co-ordinator
Spire Healthcare —Norwich
- Full-time
- Hospitality
- Sales
- Free parking
- Annual leave
4d
Customer Account Coordinator
Continental Product Engineering Ltd —Loddon
- From £28,000 a year
- Full-time
- Microsoft Excel
- Front desk
- In-person
- Free parking
Quick apply
9d
Customer Care Coordinator
The Lowestoft Vet —Lowestoft
- £26,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Front desk
Quick apply
3d
Claims and Returns Coordinator
Zipwater —Dereham
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
20h
Sales Development Co-ordinator
BarrattDevelopments —Norwich
- Weekend availability
- Communication skills
- Marketing
Distribution Coordinator
Trend Marine Products Ltd —Catfield
- From £25,500 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Store discount
Quick apply
10d

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customer support coordinator jobs near norwich, nfk

Private Patient Co-ordinator

Spire Healthcare -
Norwich

Apply Now

Job details

Full-time
4 days ago

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Hospitality
Inbound customer enquiry call handling
Sales
Client engagement
Patient appointment coordination
Patient service
Client services
Patient-centred care
Customer support
Customer interaction

Full job description

Are you passionate about delivering exceptional customer service and helping people access the healthcare they need?

At Spire Norwich Hospital , we are looking for a proactive and customer-focused Private Patient Coordinator to join our team. This is a fantastic opportunity for someone who enjoys building relationships, supporting patients through important healthcare decisions, and working in a fast-paced environment where no two days are the same.

As the first point of contact for many of our self-pay and insured patients, you'll play a vital role in guiding them through their healthcare journey, providing expert support, clear information, and a seamless experience from enquiry through to treatment.

What You'll Be Doing

Supporting patients with enquiries via telephone, email, and face-to-face interactions.
Guiding self-pay and private medical insurance patients through their treatment options and pathways.
Converting enquiries into appointments, diagnostics, and admissions through a consultative and patient-centred approach.
Providing accurate quotations, booking appointments, and processing payments.
Building strong relationships with consultants, medical secretaries, and hospital colleagues to ensure outstanding patient experiences.
Supporting patients with financing options and helping them make informed decisions about their care.
Using a range of digital systems and tools to manage enquiries effectively and efficiently.

What We're Looking For

We're keen to hear from individuals who are:

✔ Passionate about delivering exceptional customer service

✔ Confident communicators who can build rapport with a wide range of people

✔ Comfortable handling sensitive and sometimes complex conversations

✔ Organised and able to manage multiple priorities effectively

✔ Experienced in working within a customer-focused, sales, healthcare, hospitality, or service environment

✔ Positive team players who thrive in a collaborative and fast-paced setting

✔ Confident using multiple systems and digital platforms

Why Join Spire Norwich Hospital?

At Spire, we're committed to providing outstanding personalised care for our patients and creating a supportive environment where our colleagues can thrive.

In return, you'll benefit from:

A welcoming and supportive team environment
The opportunity to make a genuine difference to patients' lives
Working within one of the UK's leading independent healthcare providers
A rewarding role where patient care and customer experience are at the heart of everything you do

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Private medical insurance
Life assurance
Save an average of £50 per month with our free onsite car park

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

For us, it's more than just treating patients; it's about looking after people.

Apply Now

Refine Your Search

customer support coordinator jobs in norwich, nfk

Private Patient Co-ordinator

Customer Account Coordinator

Customer Care Coordinator

Claims and Returns Coordinator

Sales Development Co-ordinator

Distribution Coordinator

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