New business specialist Work, Jobs in Norwich (with Salaries)

Motor Claims Training and Audit Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Maths
- Continuous improvement
Quick apply
13d
Deputy Social, Emotional and Mental Health (SEMH) Base Adviser
Norfolk County Council —Norwich
- £52,761 - £57,297 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Service Promotions Executive
SpaMedica —Norwich
- £35,381 a year
- Full-time
- Paid training
- Employee assistance programme
Quick apply
Specialist Hubs of Inclusive Practice (SHIP) Adviser
Norfolk County Council —Norwich
- £61,679 - £66,050 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Store Manager
FlooringSuperstore.com —Norwich
- Up to £50,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
12d
Group Sales Executive
Seaglaze Group —Rackheath
- £29,120 a year
- Full-time
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor - Energy
The AF Group Ltd. —Norwich
- Up to £28,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Marketing Manager
Four Agency —Norwich
- £28,258.32 - £56,888.03 a year
- Part-time
- Hybrid work
- In-person
- Free parking
- Flexitime
Quick apply
2d
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- English
- SQL
- Business development
- Employee assistance programme
- Flexible schedule
Quick apply
Deputy Base Adviser for Autism
Norfolk County Council —Norwich
- £52,761 - £57,297 a year
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
- Gym membership
BAS: Intelligence Analyst - HMP / YOI Norwich
Ministry of Justice —Norwich
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
12d
Sales Manager
BarrattDevelopments —Norwich
- Weekend availability
- Customer service
- Computer literacy
- Communication skills
- Annual leave
Group Executive Assistant
Pikl —Norwich
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Organisational skills
- Annual leave
- Employee discount
Quick apply
4d
Document Production Specialist
Mills & Reeve —Norwich
- Microsoft Powerpoint
- AI
- Communication skills
9d
Warehouse Operative / Counter Sales
Metals Direct T/A Fine City Fasteners —Norwich
- From £12.71 an hour
- Full-time
- Heavy lifting
- Customer service
- Forklift
- Free parking
- Store discount
Quick apply
Immigration Specialist
Global Wind Service —Lowestoft
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Continuous improvement
- Flexible schedule
Quick apply
13d
Clinician
Norfolk County Council —Norwich
- £34,000 - £49,818 a year
- Part-time
- Hybrid work
- Experience working with children
- Employee discount
- Gym membership
5d
Senior Fuel Specialist - FTC
The AF Group Ltd. —Norwich
- Up to £37,440 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Free parking
- Employee discount
Quick apply
1d
CF Therapeutic Worker
Norfolk County Council —Great Yarmouth
- £34,000 - £46,000 a year
- Weekend availability
- Hybrid work
- Nursing
- Experience working with children
- Travel
- Employee discount
- Gym membership
9d
Business Development Executive
Midwich Group —Diss
- Sales
- Customer service
- Business development
- Free parking
- Employee assistance programme

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Motor Claims Training and Audit Specialist

Acclaim UK -
Norwich

Quick apply

Job details

Full-time
From £25,500 a year
13 days ago

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Coaching
Mentoring junior staff
Compliance audits
Microsoft Office Suite
Numeracy
Learning quality assurance auditing
Maths
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Staff training
Mentoring
Data analytics
Organisational skills
Management reporting
Professional development mentoring
Training & development
Learning and development experience
Internal quality assurance

Full job description

The Role

As part of the Training, QA and Compliance team, you’ll be actively involved in both the onboarding and ongoing development of colleagues. From supporting new starter inductions to delivering tailored training and feedback sessions, you’ll help shape the learning journey across the organisation. You will coach and guide team members, identify development needs, and contribute to building a positive, high-performing learning culture.

With a strong eye (and ear) for detail, you will also be responsible for auditing calls and claims against defined matrices, ensuring that both competency and regulatory standards are consistently met. Your insights will play a key role in identifying trends, highlighting development areas, and driving improvements.

This role offers a fantastic opportunity to get hands-on with people development through a variety of activities, including:

Designing and delivering engaging training sessions, workshops, and inductions
Providing structured, constructive feedback to support individual growth
Coaching colleagues to improve performance and build confidence
Analysing quality and performance data to identify trends and training needs
Evaluating the effectiveness of learning interventions and driving continuous improvement in the department
Enhancing existing processes to improve both employee and customer outcomes

Alongside developing others, you’ll also have significant opportunities to grow your own skillset—expanding your experience in facilitation, coaching, data analysis, and learning design within a supportive and collaborative environment.

The role is Monday-Friday with working hours of 8.30am-5.00pm.

Responsibilities

· Complete quality audits for various areas of the business, including Claims and Complaints, by set deadlines.

· Assess call and claim handling against KPIs, best practice and our high customer service expectations.

· Analyse data to report on individual and department performance, including successes, areas of development, trends and risks appetite.

· Provide empathetic constructive feedback and coaching to support employee improvements.

· Design and deliver high quality and engaging training sessions and supporting materials, evaluating regularly to ensure these are as effective as possible

· Assist with maintaining training manuals, records of training and department processes.

· Stay up to date with departmental processes, FCA regulations and business needs to accurately assess performance against contemporary requirements.

Requirements

· Strong attention to detail and a high degree of accuracy in recording and reporting.

· Self-driven and proactive.

· Excellent planning and organisational skills.

· Excellent communicator, written and verbal.

· Relationship building skills.

· Focus on delivering results, meeting deadlines and contributing to team success.

· Basic understanding of the motor claims industry.

· Good numeracy and literacy skills.

Key Skills

· Demonstrate the company’s values and maintain professional conduct.

· Thrive in a busy environment, adapting quickly to change and successfully manage competing priorities.

· Analysis of data and identifying trends.

· Strong computer skills with experience in MS Office, particularly Word and Excel.

Pay: From £25,500.00 per year

Benefits:

Casual dress
On-site parking

Application question(s):

Do you have prior experience in training or quality auditing?

Work Location: In person

Quick apply

Refine Your Search

new business specialist jobs in norwich

Motor Claims Training and Audit Specialist

Deputy Social, Emotional and Mental Health (SEMH) Base Adviser

Service Promotions Executive

Specialist Hubs of Inclusive Practice (SHIP) Adviser

Store Manager

Group Sales Executive

Customer Service Advisor - Energy

Marketing Manager

Client Development Manager

Deputy Base Adviser for Autism

BAS: Intelligence Analyst - HMP / YOI Norwich

Sales Manager

Group Executive Assistant

Document Production Specialist

Warehouse Operative / Counter Sales

Immigration Specialist

Clinician

Senior Fuel Specialist - FTC

CF Therapeutic Worker

Business Development Executive

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