Customer service co Work, Jobs in Nottingham, Eng (with Salaries)

Customer Services Officer
Tuntum Housing Association —Nottingham
- From £27,969.99 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
6d
CX Team Member
Foot Locker —Nottingham
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Receptionist - Bank
Hamberley Care Homes —Nottingham
- £12.72 an hour
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
Sales Assistant
Salvation Army Trading Co. Ltd. —Nottingham
- £25,116 a year
- Full-time
- Customer service
3d
Customer Co-ordinator
COPE Occupational Health Services Ltd —Nottingham
- £13.53 an hour
- Temporary
- CRM software
- Customer service
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
6d
Student Receptionist
Archway Learning Trust —Nottingham
- £22,564 - £23,387 a year
- Administrative experience
- IT
- Time management
- Employee assistance programme
- Employee discount
6h
Warehouse Operator
NSG Group —Nottingham
- £26,505 - £27,900 a year
- Full-time
Quick apply
Talent Acquisition Advisor
Huws Gray Group —Nottingham
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee discount
8d
Delivery Driver
Milk & More —Grantham
- £31,834 a year
- Full-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Front-of-House and Reception (Part-Time)
Wimpole Nottingham | Highfield House —Long Eaton
- £12.71 - £15.00 an hour
- Part-time
- Microsoft Word
- Customer service
- Administrative experience
- Free parking
Quick apply
Associate Relationship Manager – Mid Markets - Midlands
Lloyds Banking Group —Nottingham
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
10d
Ambulance Care Assistant
EMED Group —Nottingham
- £12.71 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Housekeeper - Bank
Hamberley Care Homes —Nottingham
- £12.72 an hour
- Hotel
- Care plans
- Free parking
- Employee assistance programme
One Stop - Shift Leader
One Stop —Nottingham
- £13.66 an hour
- Full-time
- IT
- Communication skills
- Time management
10d
Business Operations Associate
Home.co.uk —Derby
- £25,500 - £27,500 a year
- Full-time
- In-person
- Free parking
Quick apply
5d
Care Assistant (Bank)
Anchor —Derby
- £13.51 - £14.28 an hour
- Free parking
- Employee discount
5d
Kitchen Assistant - Part Time
Hamberley Care Homes —Nottingham
- £12.72 an hour
- Part-time
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Receptionist & Administrator
Archway Learning Trust —Bilborough
- £22,004 - £22,710 a year
- Customer service
- School
- Time management
- Employee assistance programme
- Employee discount
8d
Sales Consultant
Pentagon Motor Group —Nottingham
- Sales
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply

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customer service co jobs near nottingham, eng

Customer Services Officer

Tuntum Housing Association -
Nottingham

Quick apply

Job details

Temporary | Full-time
From £27,969.99 a year
8 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
Company events
Private medical insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Microsoft Office
IT

Full job description

Customer Services Officer (9 Months Fixed Term)

37 hours per week (Monday–Friday)
£27,969.99 per annum (Scale 5)
Closing date: 31st July 2026
Interviews: w/c 10th August 2026
Start date: As soon as possible

Be the Voice of Tuntum Housing Association – Where Customers Come First

We are looking for a professional and resident-focused Customer Services Officer to join Tuntum Housing Association on a 9 month fixed term contract.

This is more than a front desk or call-handling role. You will be the first point of contact for our residents, leaseholders and stakeholders — setting the tone for every interaction and ensuring people feel listened to, supported and respected.

As a proud BME-led housing association with strong community roots, we operate within a focused geographical area, meaning your work has visible impact every day.

If you are calm under pressure, solution-focused and genuinely care about delivering excellent customer service, we would love to hear from you.

About the Role

Reporting to the Customer Excellence Manager, you will:

Welcome residents and visitors, creating a professional first impression
Handle calls, emails and enquiries relating to housing, repairs, rent and estate matters
Resolve issues at first contact wherever possible
Support complaints, compliments and ASB reports in line with policy
Raise and monitor repair orders
Process payments and manage direct debit requests
Promote digital access and empower residents to self-serve
Maintain accurate records in line with GDPR and regulatory standards
Contribute to achieving Tenant Satisfaction Measures

This role plays a key part in delivering high-quality, compliant and customer-focused housing services .

About You

You will be:

Customer focused and solution-oriented
Confident managing difficult conversations
Organised and able to prioritise competing tasks
Experienced in customer service, housing, council or similar public-facing environments
Comfortable using Microsoft Office systems
A positive and collaborative team member

An understanding of social housing is desirable.

Why Work for Tuntum?

At Tuntum, we are small enough for you to make a real difference — but ambitious enough to invest in our people.

We are a people-first organisation with approachable leadership and a strong community ethos.

We offer:

25 days annual leave (rising to 30 with service) plus public holidays
Your birthday off each year
Pension scheme
Westfield Health cover from day one
Access to Housing Perks
Learning and development opportunities
A supportive and inclusive working environment

Although this is a fixed-term role, it offers excellent exposure across housing operations, compliance and customer excellence , making it a strong opportunity to build experience and develop your housing career.

Further Information

The full Job Description and Person Specification can be found:

On our website www. tuntum.co.uk/careers/
By requesting a copy via email from: [email protected]

How to Apply

You can apply quickly via Indeed.

Alternatively, please send:

Your CV
A covering letter explaining why you are the best person for the role

To: Christina Morgan-Danvers - [email protected]

We are looking for someone who can start as soon as possible.

Equality, Diversity & Inclusion

Tuntum Housing Association is an equal opportunities employer. We are committed to building a diverse workforce that reflects the communities we serve and welcome applications from all suitably qualified candidates.

As a proud BME-led housing association, inclusion and fairness are central to our values and the way we work.

Pay: From £27,969.99 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer service co jobs in nottingham, eng

Customer Services Officer

Customer Service Specialist - Desk Based

CX Team Member

Receptionist - Bank

Sales Assistant

Customer Co-ordinator

Student Receptionist

Warehouse Operator

Talent Acquisition Advisor

Delivery Driver

Front-of-House and Reception (Part-Time)

Associate Relationship Manager – Mid Markets - Midlands

Ambulance Care Assistant

Housekeeper - Bank

One Stop - Shift Leader

Business Operations Associate

Care Assistant (Bank)

Kitchen Assistant - Part Time

Receptionist & Administrator

Sales Consultant

I want to receive the latest job alerts for customer service co in nottingham, eng

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