First officer Work, Jobs in Nottingham, Ntt (with Salaries)

Complaints & Information Support Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Front desk
- IT
- Communication skills
14d
Operational Support Officer
HM Courts & Tribunal Service —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
Television Licence Field Officer
Capita —Nottingham
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Wellbeing Centre Reception and Administrator
Nottingham High School —Nottingham
- £21,022.46 a year
- Full-time
- Front desk
- In-person
- School
- Free parking
Quick apply
9d
Finance and HR Support Officer (FSO)
East Midlands Reserve Forces and Cadets Association —Nottingham
- £15,518 a year
- Part-time
- Hybrid work
- Microsoft Word
- Human resources
- Communication skills
Quick apply
7d
Eating Disorder Support Officer - Nottinghamshire / Derby
First Steps ED —Nottingham
- £25,750 a year
- Full-time
- Hybrid work
- Experience working with children
- Travel
- Mentoring
- Health & wellbeing programme
- Annual leave
Quick apply
10h
Exam Access Arrangements Apprentice
Nottingham College —Nottingham
- £24,840 - £26,348 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
Housing Officer - Nottinghamshire
Serco Plc —Nottingham
- £29,250 a year
- Full-time
- Computer literacy
- Conflict management
- Organisational skills
- Annual leave
- Employee assistance programme
202608: Prison Officer - HMP Lowdham Grange
Ministry of Justice —Nottingham
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
1d
Apprentice Exams Officer
Nottingham College —Nottingham
- £24,840 - £25,230 a year
- Data entry
- Annual leave
- Employee discount
Quick apply
14d
Car Park Steward (Casual)
Nottingham Forest Football Club —Nottingham
- No experience needed
- Conflict management
- Communication skills
7d
Supported Employment Officer- 4 Posts
Derby City Council —Derby
- £34,237 - £37,563 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Housing Officer - Nottingham East
Serco Plc —Nottingham
- £29,250 a year
- Full-time
- Computer literacy
- Conflict management
- Organisational skills
- Annual leave
- Employee assistance programme
10d
202608: Prison Officer - HMP Foston Hall
Ministry of Justice —Derby
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Witness Care Officer
Leicestershire Police —Leicester
- £31,749 - £35,772 a year
- Full-time
- Databases
- Communication skills
- Negotiation
3d
Security Officer
Nottingham High School —Nottingham
- £19,287 a year
- Microsoft Word
- Microsoft Outlook
- Conflict management
- Free parking
Quick apply
9d
SEND Officer
Derby City Council —Derby
- £42,123 - £46,579 a year
- Full-time
- Continuous improvement
- School
- Annual leave
- Employee assistance programme
14d
Referrals Officer - Fostering
Fostering People —Nottingham
- £14,117.74 - £23,529.57 a year
- Part-time
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
Payroll Officer
Crown Prosecution Service —Nottingham
- £30,700 - £32,430 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Flexitime
10d

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first officer jobs near nottingham, ntt

Complaints & Information Support Officer

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
UK GDPR
Complaint handling
General Data Protection Regulation (GDPR)
Front desk
IT
Customer interaction
Communication skills

Full job description

At Nottinghamshire County Council, we are dedicated to serving our community with compassion and care. We believe in creating a supportive environment where everyone feels valued and empowered. Join us in making a difference in the lives of those we serve!

An exciting opportunity has arisen for a Complaints & Information Support Officer within our Complaints and Information Team. This role is essential for ensuring that we provide consistent, effective, and first-class customer service. You will be the first point of contact for individuals making complaints or requests for information, ensuring their needs are met with professionalism and empathy.

As a Complaints & Information Support Officer, your key responsibilities will include:

Customer Care: Delivering exceptional front-line service to all visitors and callers at County Hall.
Information Management: Supporting the management of statutory and non-statutory complaints, Freedom of Information requests, and Data Subject Access requests.
Guidance Provider: Offering advice and guidance to customers and colleagues on services, policies, and processes, including complex queries.
Administrative Support: Assessing, logging, and acknowledging customer contacts, ensuring all enquiries are directed to the appropriate procedures.

To thrive in this role, you should possess:

A strong understanding of customer service principles.
Experience in handling complaints and information requests.
Proficiency in IT and administrative tasks.
Knowledge of relevant legislation, including GDPR and FOIA.

We are looking for candidates who demonstrate:

Empathy and Understanding: Ability to handle emotionally challenging situations with care.
Communication Skills: Clear and effective communication with customers and colleagues.
Problem-Solving Abilities: A proactive approach to resolving issues and providing solutions.
Team Spirit: A collaborative mindset, working well within a team to achieve common goals.

At Nottinghamshire County Council, we offer:

A Place to Belong: A friendly, inclusive workplace where everyone is valued.
Professional Development: Opportunities for continuous learning and growth.
Work-Life Balance: Flexible working arrangements to support your lifestyle.
Generous Leave: A supportive environment that prioritises your well-being.

Don’t miss out on this fantastic opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent customer service and want to contribute to the well-being of Nottinghamshire County Council, we encourage you to apply today!

IND2

Apply Now

Refine Your Search

first officer jobs in nottingham, ntt

Complaints & Information Support Officer

Operational Support Officer

Television Licence Field Officer

Wellbeing Centre Reception and Administrator

Finance and HR Support Officer (FSO)

Eating Disorder Support Officer - Nottinghamshire / Derby

Exam Access Arrangements Apprentice

Housing Officer - Nottinghamshire

202608: Prison Officer - HMP Lowdham Grange

Apprentice Exams Officer

Car Park Steward (Casual)

Supported Employment Officer- 4 Posts

Housing Officer - Nottingham East

202608: Prison Officer - HMP Foston Hall

Referrals Coordinator

Witness Care Officer

Security Officer

SEND Officer

Referrals Officer - Fostering

Payroll Officer

I want to receive the latest job alerts for first officer in nottingham, ntt

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