Business support Work, Jobs in Oldbury (with Salaries)

Business Support and Customer Service Specialist
HERMEQ —West Bromwich
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
3d
Business Support Administrator
Nexian Technology Ltd —Aston
- £25,420 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
6d
Supervisor/Team Leader
Black Country sales and Lettings —Dudley
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
10d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
People Business Partner
Kinly Care Homes —Walsall
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Microsoft Office
- Bachelor's degree
- Free parking
- Sick pay
Quick apply
Administrator
Camino Healthcare —West Bromwich
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Talent Acquisition & Onboarding Specialist
Instaloft LTD —Telford
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Annual leave
- Work from home
Quick apply
10d
Place Development and Funding Officer
Powered by CAN —West Bromwich
- £28,288 a year
- Part-time
- CRM software
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
10d
Maintenance Assistant
Equans —West Bromwich
- Up to £26,400 a year
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
Transport Planner PM Shift
Freight2Go Europe Ltd —West Bromwich
- £31,000 - £32,000 a year
- Overtime
- Microsoft Excel
- English
- Analysis skills
Quick apply
2d
Business Support
Sandwell and West Birmingham NHS Trust —Oldbury
- £25,760 - £27,476 a year
- Part-time
- Typing
- Communication skills
12h
HR Generalist
nGeneration —Tipton
- £35,000 a year
- Full-time
- Microsoft Excel
- Human resources
Quick apply
Outbound Sales Representative
SGS —Oldbury
- From £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Annual leave
Quick apply
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Junior Product Support Engineer
FAUN ZOELLER —Redditch
- £25,500 - £32,000 a year
- Full-time
- Schematics
- CAD
- Customer service
- Free parking
Quick apply
13d
IT Support Technician
HomeSite Property & Technology Solutions Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Customer Service Representative
Walker and Hawkes —West Bromwich
- £12.71 an hour
- Microsoft Excel
- Sales
- Customer service
- Free parking
Quick apply
Customer Service Advisor
The Granite Group —Halesowen
- £26,938 - £28,609 a year
- Full-time
- Computer literacy
- Microsoft Office
- Communication skills
Quick apply
2d
Kitty Angel - Cat Sitter in Edgbaston and Bearwood (part time)
Kitty Angels —Edgbaston
- £14.26 an hour
- Part-time
- Medication administration
- Customer service
- English
- Flexitime
- Employee discount
Quick apply
7d
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply

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Business Support and Customer Service Specialist

HERMEQ -
West Bromwich

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
3 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Sales
Customer service
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

The Business Support Specialist is responsible for providing outstanding customer service while supporting the wider sales and operational teams. Acting as a key point of contact for customers, you will manage enquiries, process orders, resolve issues, coordinate deliveries and returns, and ensure every customer receives a professional and efficient service.

You will work closely with Sales, Operations, Manufacturing, Transport and Purchasing to ensure customers are kept informed and that any issues are resolved quickly and effectively.

Key Responsibilities

Customer Service

Deliver exceptional customer service across telephone, email and online enquiries.
Build strong relationships with customers through regular communication.
Handle customer queries professionally, providing timely and accurate information.
Manage customer complaints from initial enquiry through to resolution.
Liaise with internal departments to ensure customer issues are resolved quickly.
Keep customers updated throughout the order lifecycle, providing proactive communication regarding delays or changes.
Ensure every customer interaction reflects HERMEQ's high standards of service.

Order Management

Coordinate with Production, Transport and Purchasing to ensure orders are fulfilled on time.
Monitor customer orders through to delivery.
Manage returns, credits and replacement orders where required.
Raise and process return requests in line with company procedures.
Assist with delivery scheduling and customer collection requests.

Sales & Business Support

Customer Account Management

Work closely with customers to understand their requirements and provide suitable solutions.
Support key accounts by ensuring excellent service levels are maintained.

Internal Communication

Act as the link between Sales, Transport, Manufacturing, Warehouse and Purchasing.
Ensure all departments have accurate customer information.
Communicate delivery updates, stock issues and production delays.
Escalate urgent customer issues where appropriate.

Administration

Ensure company systems remain up to date.
Support continuous improvement initiatives across the department.

Key Skills & Experience

Essential

Previous experience within Customer Service, Business Support or Internal Sales.
Excellent communication skills, both written and verbal.
Strong organisational and time management skills.
Ability to multitask in a fast-paced environment.
Excellent attention to detail.
Confident using Microsoft Office, particularly Excel and Outlook.
Strong problem-solving skills with the ability to remain calm under pressure.
Professional and positive attitude.
Ability to work effectively as part of a team.

Hours of Work - Monday to Friday 8am until 5pm

Pay: Up to £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

business support jobs in oldbury

Business Support and Customer Service Specialist

Business Support Administrator

Supervisor/Team Leader

Customer Relationship Manager

People Business Partner

Administrator

Talent Acquisition & Onboarding Specialist

Place Development and Funding Officer

Maintenance Assistant

Transport Planner PM Shift

Business Support

HR Generalist

Outbound Sales Representative

Helpdesk Coordinator - FTC 12 months

Junior Product Support Engineer

IT Support Technician

Customer Service Representative

Customer Service Advisor

Kitty Angel - Cat Sitter in Edgbaston and Bearwood (part time)

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

I want to receive the latest job alerts for business support in oldbury

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