Customer experience manager Work, Jobs in Peartree, Hrt (with Salaries)

General Manager – Eddie's Doggy Daycare
Eddies Doggy Daycare Ltd —Broxbourne
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Property Manager - Experienced
Management Company Services Ltd —Hertford
- Up to £47,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Free parking
- Work from home
Quick apply
Front of House & Events Manager
Welwyn Garden City Golf Club —Welwyn Garden City
- From £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
Quick apply
2d
Customer Experience Manager
SURI —London
- Full-time
- Hybrid work
- Management
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
Fleet Hire Operations Manager
M Group —Stevenage
- Microsoft Excel
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Customer Success Manager
SCOR —London
- Spanish
- Project management
- Bachelor's degree
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Enterprise Partner Manager - United Kingdom, Northern Europe
ClickUp —London
- £165,000 - £195,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Travel
- Annual leave
- Employee assistance programme
Sports Centre Duty Manager (Part Time)
St Albans School —St Albans
- £26,692 a year
- Part-time
- Customer service
- First Aid Certification
- In-person
- Free parking
- Gym membership
Quick apply
14d
Technical Programme Manager -- Colleague Experience
Tesco UK —Welwyn Garden City
- Full-time
- IT
- Communication skills
- Employee assistance programme
Programme Manager - Digital Transformation & Customer Experience
Medivet Group Ltd —Watford
- £70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Agile
Contracts Manager
Nuco Solutions Ltd —Hertford
- £65,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Contracts
Quick apply
6d
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Financial services
- Annual leave
Quick apply
Resource Manager
M Group —Stevenage
- Hybrid work
- Data analysis skills
- Annual leave
- Employee assistance programme
National Account Manager - Public Sector UK
Indeed —London
- £55,000 - £83,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Sales
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Harlow
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
5d
Manager, Customer Success - Mid-Enterprise (Northern)
Klaviyo —London
- £88,000 - £132,000 a year
- Salesforce
- Travel
- Leadership
Quick apply
13d
Client Manager
Worknest Secure —Stevenage
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Enterprise Customer Success Manager
ScreenCloud —London
- Hybrid work
- Heavy lifting
- Sales
- Analysis skills
- Annual leave
- Flexitime
9d
Events Assistant
Neudata —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Referral programme
Quick apply

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General Manager – Eddie's Doggy Daycare

Eddies Doggy Daycare Ltd
Broxbourne

Quick apply

Job details

Full-time
£38,000 - £40,000 a year

Qualifications

Hospitality
Driving Licence
Management
Customer service
Profit & loss
Animal care
Human resources
QuickBooks
Organisational skills
Time management

Full job description

General Manager – Eddie's Doggy Daycare (Essex/Herts)
£38,000–£40,000 + profit-linked bonus

Eddie's Doggy Daycare is a well-established, profitable business , 12 years trading, a team of ten, a ten-van collection fleet serving West Essex and East London, currently operating across two centres with plans to consolidate into a single expanded operation.

This is a genuine General Manager role . The business is entering its next chapter: strengthening its management team and reshaping the operation for long-term growth.

You'll run the whole business with full delegated authority, people, operations, customer experience, and the P&L. Reporting to the owner through weekly KPIs and a monthly business review. You'll help shape what the next version of this business looks like, backed by fully documented systems (a complete operations manual, SOPs, and training programmes) and an owner who wants to delegate.

If you're an experienced manager who's been ready to run the show , this is that role.

What you'll own

The team. Lead, develop, recruit, and hold accountable a team of ten, including site management. The full employee lifecycle sits with you, and building the management layer beneath you is your first major project. This is the heart of the role.
The P&L. Budgets, revenue targets, pricing input, and cost control, working with our accounts team. Your bonus is tied directly to the profit you influence.
The operation. Day-to-day running of the centres and the van collection fleet, delivered through your site teams. You lead the operation rather than being another pair of hands in it.
Compliance and welfare. Full accountability for animal welfare licensing conditions, health and safety, and risk.
The customer. Retention, service standards, complaint resolution, and working with our marketing partners to drive growth.

About you

Solid management experience in a people-heavy operation — hospitality, childcare, leisure, retail, or animal care — where you've run a team and carried real responsibility for results. You may be a strong deputy, centre manager, or ops manager ready for the full GM seat.
A genuine people leader: you build accountable teams, have the difficult conversations early, and develop the people under you.
Hungry for real autonomy — you've delivered without close supervision before.
Energised by building and improving, not just maintaining.
Passionate about dogs and uncompromising on welfare standards.
Full UK driving licence (occasional van cover in emergencies only).
Level 3 Animal Management qualification a bonus, not a requirement.

What we offer

Full operational control of a profitable, with 12 years of trading history and real growth headroom .
£38,000–£40,000 base plus a profit-linked bonus.
Free daycare for your own dog, and a team that genuinely loves the work.

To apply, send your CV along with short answers (a paragraph each is plenty) to the following four questions:

Tell us about a time you ran an operation where the senior leadership wasn't present day-to-day. What did you change without being asked, and what happened?
Describe the most difficult people-management situation you've handled — a underperformer, a conflict, or a formal process. How did you approach it, and how did it end?
Give an example of a decision you made using numbers — costs, revenue, staffing levels, or margins. What did the data tell you, and what did you do about it?
Why does running a business like this — dogs, vans, a small close-knit team — appeal to you at this point in your career?

Job Type: Full-time

Pay: £38,000.00-£40,000.00 per year

Experience:

management: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in peartree, hrt

General Manager – Eddie's Doggy Daycare

Property Manager - Experienced

Front of House & Events Manager

Customer Experience Manager

Fleet Hire Operations Manager

Customer Success Manager

Senior Customer Success Manager - UK

Enterprise Partner Manager - United Kingdom, Northern Europe

Sports Centre Duty Manager (Part Time)

Technical Programme Manager -- Colleague Experience

Programme Manager - Digital Transformation & Customer Experience

Contracts Manager

Senior Customer Success Manager

Resource Manager

National Account Manager - Public Sector UK

Employee Relations Manager, Employee Experience & Relations UK&IE

Manager, Customer Success - Mid-Enterprise (Northern)

Client Manager

Enterprise Customer Success Manager

Events Assistant

I want to receive the latest job alerts for customer experience manager in peartree, hrt

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