Customer support & client services occupations Work, Jobs in Perth, Sct (with Salaries)

Customer Relations Advisor
SSE —Perth
- £29,504 - £34,757 a year
- Customer service
- Communication skills
- Time management
- Employee discount
9d
Customer Engagement Assistant
Stagecoach —Perth
- From £25,342.08 a year
- Full-time
- Bilingual
- Customer service
- English
- Free parking
- Work from home
Quick apply
9d
Customer Care Executive
DuraPanel —Perth
- £20,670 - £21,450 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
4d
Customer Support Advisor (Temporary )
Kingdom Housing Association —Glenrothes
- £30,129 - £32,760 a year
- Temporary
- Office experience
- Annual leave
- Sick pay
Customer Support Advisor (9 months FTC)
Snappy Shopper —Dundee
- Weekend availability
- CRM software
- In-person
- Communication skills
Quick apply
Accounts & Client Relations Executive
Middleton & Rose, Accountancy Firm —Coupar Angus
- £12,000 - £16,000 a year
- Part-time
- CRM software
- Microsoft Office
- Accounting
Quick apply
Customer Experience Team Leader
Tesco UK —Dundee
- Part-time
- Microsoft Excel
- Management
- Team management
- Employee assistance programme
2d
Customer Service Advisor
The IASME Consortium Ltd —Dunfermline
- £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service Advisor
Fife Country —Cupar
- Up to £13 an hour
- Part-time
- English
- Data entry
- Computer skills
Quick apply
2d
Customer Service Administrator
Optos —Dunfermline
- Microsoft Powerpoint
- Spanish
- Computer literacy
Contact Centre Team Leader – Full Time
Vets Now —Dunfermline
- £33,150 a year
- Full-time
- Customer service
- Mentoring
- Leadership
- Annual leave
9h

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customer support & client services occupations jobs near perth, sct

Customer Relations Advisor

SSE -
Perth

Apply Now

Job details

Fixed term contract
£29,504 - £34,757 a year
9 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

Customer service
Complaint handling
Communication skills
Time management

Full job description

Base Location: Perth

Salary: £29,504 - £34,757 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: 12 months Fixed Term Contract | Full Time

The role

As a Customer Relations Complaint Handler, you will be based in our Customer Contact Centre, supporting both our Customer Service and Operational teams to deliver effective solutions and outstanding service to customers who have raised a complaint.

You will

Communicate effectively with both internal and external stakeholders at all levels, providing guidance to support decision-making and uphold SSEN’s reputation.
Manage high-level and third-party complaints, supporting customers throughout the entire Complaint Handling Process with empathy and professionalism.
Take full ownership of assigned cases from start to finish, including contacting customers within agreed timescales, investigating their concerns, and delivering a coordinated company response.
Ensure full compliance with GDPR by safeguarding customer data and clearly informing customers of their rights throughout the complaint process.
Meet all required timescales and key milestones by accurately logging, updating, and managing complaints in the system

You have

Proven customer service experience, including effective handling of complaints.
Strong verbal and written communication skills, with the ability to build positive relationships and engage confidently with a wide range of stakeholders.
A willingness to learn and a proactive approach to development, as there are some technical elements as part of the role, full training and support will be provided.
Excellent time management and the ability to prioritise effectively along with being highly organised, adaptable, and self-motivated

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [email protected] / 01738 340954 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

#LI-DIST

#LI-FS!

#LI-Onsite

Apply Now

Refine Your Search

customer support & client services occupations jobs in perth, sct

Customer Relations Advisor

Customer Engagement Assistant

Customer Care Executive

Customer Support Advisor (Temporary )

Customer Support Advisor (9 months FTC)

Accounts & Client Relations Executive

Customer Experience Team Leader

Customer Service Advisor

Customer Service Advisor

Customer Service Administrator

Contact Centre Team Leader – Full Time

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