Manager home office Work, Jobs in Perth, Sct (with Salaries)

Customer Vulnerability Implementation Manager
SSE —Perth
- £44,000 - £65,900 a year
- Continuous improvement
- Contracts
- Budgeting
- Employee discount
12d
Utility Data & Invoice Validation Specialist
Here's The Plan Ltd. —Perth
- From £28,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- In-person
- Work from home
Quick apply
IT Engineer – Business Application Support (IT Operations), Carpenter House, Perth
Perth and Kinross Council —Perth
- £42,721 - £46,944 a year
- In-person
- Communication skills
- Annual leave
Project Manager
Fife Council —Fife
- Full-time
- Remote
- Research
- Project management
- Presentation skills
- Employee discount
8d
ER Case Support Worker - Head Office - 37.5 Hours (FTC - 6 Months)
Holmes Care Group —Fife
- £35,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Online Manager
ASDA —Perth
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
12d
Factoring Officer
Caledonia Housing Association —Perth
- £39,190 - £46,009 a year
- Monday to Friday
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
3d
Personal Assistant
Dundee City Council —Dundee
- £28,939 - £29,614 a year
- Call to connect
- Customer service
1d
Facilities Co-ordinator
Fife Council —Dunfermline
- £34,914.86 - £43,437.09 a year
- Part-time
- Remote
- Travel
- Leadership
- School
- Employee discount
5d
Project Manager – Interiors, Fit-Out & Refurbishment
Sanna Design Studio LTD —Kinbuck
- £45,000 - £50,000 a year
- Full-time
- Management
- Travel
- Construction experience
- Employee discount
Quick apply
2d
Key Account Manager - Home Office
W. L. Gore & Associates —Dundee
- Up to 50% travel
- Engineering
- Business development
- Profit sharing
- Employee stock ownership plan
Business Change Officer
Fife Council —Glenrothes
- £31,761 - £34,914 a year
- Full-time
- Remote
- Continuous improvement
- Travel
- AI
- Employee discount
2d
Ward Assistant
NHS Scotland —Dundee
- £26,696 - £28,988 a year
- Monday to Friday
- IT
- Communication skills
1d
Reservations Agent - Concierge Team
Hogs Haven Golf Club —St. Andrews
- From £29,500 a year
- Full-time
- CRM software
- Hospitality
- English
- Free parking
- Work from home
Quick apply
11d
IT Engineer – Business Application Support (IT Operations), Carpenter House
Perth & Kinross Council —Perth
- £42,721 - £46,944 a year
- Full-time
- Hybrid work
- Project management
- In-person
- Communication skills
- Work from home
Sales Adviser
BarrattDevelopments —Perth
- Weekend availability
- Customer service
- Computer literacy
- Computer skills
9d
Service Manager
Eidyn Care —Fife
- £30,000 - £35,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
Quick apply
Key Account Manager
Castle Water Ltd —Blairgowrie
- £25,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Life insurance
- Sick pay
Quick apply
3d
Reablement Assistant - 6 Posts, Home Assessment Recovery Teams (HART), Based at Crieff Area Housing Office
Perth and Kinross Council —Crieff
- £26,766 - £31,346 a year
- Medication administration
- Travel
- Communication skills
- Annual leave
4d
Product Manager
Waracle —Dundee
- Full-time
- Hybrid work
- Product management
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d

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Customer Vulnerability Implementation Manager

SSE -
Perth

Apply Now

Job details

Fixed term contract
£44,000 - £65,900 a year
12 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

Report writing
Report generation
Stakeholder collaboration
Stakeholder liaison
Continuous improvement
Partnership building
Contracts
Budgeting
Communication skills

Full job description

Base Location: Portsmouth, Reading, Perth or Glasgow

You'll be expected to spend 50% of your working week in the office

Salary: £44,000 min - £65,900 max + up to 10% performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: 18-month fixed term contract | Full Time | Flexible First options available

The role

At SSEN, we are focused on supporting our customers in vulnerable circumstances. As Vulnerability Implementation Manager, you will be responsible for delivering our Personal Resilience Plan programme, providing personal battery back ups and power cut plans to customers who need additional support to prepare for, and during power cuts.

Working closely with internal and external stakeholders, you will ensure a successful roll out of 20,000 batteries to customers, identifying process improvements and efficiencies, and improving customer satisfaction.

This is an 18-month fixed term

You will

Work with customer service teams to ensure customer satisfaction in the end-to-end battery process.
Build relationships with internal and external stakeholders to gather feedback to improve the process.
Create and manage effective reporting of the full programme.
Analyse customer feedback and data, creating accurate data for internal and external reporting, including regulatory reporting.
Oversee a team of external telephony agents, ensuring call performance and telephony metrics are met.

You have

Understanding of customer vulnerability, Priority Services and fuel poverty.
Excellent communication skills, with confidence producing clear briefings for senior managers.
Experience in programme delivery and continuous improvement, identifying efficiencies within processes to improve customer satisfaction.
Strong relationship building skills, with the ability to work collaboratively with contract partners and stakeholders
Previous experience in managing budgets or commercial agreements.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [email protected] to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

#LI-DIST

#LI-KA3

#LI-Hybrid

Apply Now

Refine Your Search

manager home office jobs in perth, sct

Customer Vulnerability Implementation Manager

Utility Data & Invoice Validation Specialist

IT Engineer – Business Application Support (IT Operations), Carpenter House, Perth

Project Manager

ER Case Support Worker - Head Office - 37.5 Hours (FTC - 6 Months)

Online Manager

Factoring Officer

Personal Assistant

Facilities Co-ordinator

Project Manager – Interiors, Fit-Out & Refurbishment

Key Account Manager - Home Office

Business Change Officer

Ward Assistant

Reservations Agent - Concierge Team

IT Engineer – Business Application Support (IT Operations), Carpenter House

Sales Adviser

Service Manager

Key Account Manager

Reablement Assistant - 6 Posts, Home Assessment Recovery Teams (HART), Based at Crieff Area Housing Office

Product Manager

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