Customer care specialist Work, Jobs in Poling, Wsx (with Salaries)

Care and Support Broker (Fixed Term Contract)
WSCC —Littlehampton
- £29,540 - £32,061 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Travel
9d
Adult housing Liaison officer
Base One —Brighton
- £28,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Accounts Specialist
Clarion Housing Group —Haywards Heath
- £33,608 - £38,958 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
2d
Paid Media Manager
addmustard —Brighton
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Flexitime
- Work from home
Quick apply
8d
SEND Officer (perm)
WSCC —Chichester
- £22,465 - £35,412 a year
- Hybrid work
- Administrative experience
- Analysis skills
- Organisational skills
- Annual leave
11d
Customer Operations Specialist
Octopus Electric vehicles —Brighton
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Support Worker- Learning Disabilities
Glenholme Specialist Healthcare —Saltdean
- £12.75 - £12.95 an hour
- Weekend availability
- Medication administration
- Paid training
- Annual leave
Quick apply
Business Support Assistant (Older Adults)
Hampshire County Council —Havant
- £25,186 - £26,244 a year
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Director of People & Culture
Caremark Limited —Worthing
- Up to £75,000 a year
- Full-time
- Hybrid work
- Human resources
- Free parking
- Annual leave
Quick apply
Treatment Coordinator – Specialist Practice
Pallant Advanced Dentistry —Chichester
- £30,000 - £35,000 a year
- Part-time
- Anatomy knowledge
- Bachelor's degree
- In-person
Quick apply
10d
Digital Learning Specialist
LegalAndGeneral —Brighton and Hove
- £36,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
1d
Transport Coordinator
WSCC —Worthing
- £32,597 - £35,412 a year
- Full-time
- Management
- Driving
- Travel
8d
Female Support Worker- Learning Disabilities
Glenholme Specialist Healthcare —Saltdean
- £12.75 - £12.95 an hour
- Weekend availability
- Hospitality
- Teaching
- Paid training
- Annual leave
Quick apply
Class Support Assistant
Jigsaw Trust —Cranleigh
- £25,420.00 - £40,714.56 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Store discount
Quick apply
2d
Care and Support Broker Northern Team (Fixed Term Contract)
WSCC —Horsham
- £29,540 - £32,061 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Travel
10d
Business Support Officer
Brighton & Hove City Council —Hove
- £29,064 - £31,022 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
SEND Officer (FTC)
WSCC —Chichester
- £32,597 - £35,412 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Organisational skills
- Annual leave
11d
Facilities Officer
WSCC —Worthing
- £27,254 - £28,598 a year
- Full-time
- Carpentry
- Microsoft Outlook
- Plumbing
- Annual leave
- Employee assistance programme
5d
Ingka Centres: Meeting Place Marketing Specialist
IKEA —Brighton
- From £38,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
4d
Site Agent
M Group —Brighton
- £40,000 - £50,000 a year
- Civil engineering
- Engineering
- No degree
- Annual leave
- Employee assistance programme
5d

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customer care specialist jobs near poling, wsx

Care and Support Broker (Fixed Term Contract)

WSCC -
Littlehampton

Apply Now

Job details

Full-time | Fixed term contract
£29,540 - £32,061 a year
9 days ago

Qualifications

Microsoft Excel
GCSE
Administrative experience
Numeracy
IT
NVQ
Communication skills
Negotiation

Full job description

About Us

West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

To find out more visit our Combined Placement and Sourcing Teams career's pages: Careers in Adults' Services Combined Placement and Sourcing Team - West Sussex County Council

About The Job

Salary: £29,540 to £32,061 per annum
Working Pattern: Full time, 37 hours per week
Contract Length: Fixed term contract until 31/03/2027
Location: Office base is Arun Civic Centre

We have an exciting opportunity for someone to join our dedicated Care and Support Brokerage Team (CPST), helping customers access the right care and support services at the right time. This post is based in the CPST Southern Non Residential Team.

We are looking for someone with strong communication skills who can work effectively with a range of services, teams, and customers. You will play a key role in navigating changing demands and ensuring the best support is provided.

As part of CPST, you will work across both health and social care. You will be responsible for planning and sourcing support for people being discharged from hospital, as well as for those with assessed social care needs.

This is an office-based role, with occasional travel, and standard working hours between 9am and 5pm, Monday to Friday. You may come from a health or social care background, or you may bring transferable skills such as negotiation and coordination experience from other sectors. Strong administrative skills—particularly the confident use of Microsoft Excel—are essential.

To be successful in this role, you will need to:

Communicate effectively with a wide range of people.
Work in partnership with services and organisations across the health and social care system.
Have a passion for helping people and delivering high‑quality support.
Be well‑organised and able to manage multiple caseloads under pressure.
Influence and negotiate with key stakeholders to source timely, cost‑effective support services.
Understand the duties and requirements of health and social care services and apply these in line with CPST operating procedures.
Demonstrate strong administrative and IT skills, with regular use of Excel.
Negotiate competitive rates with providers to ensure best value for money.

If you are committed to making a difference and enjoy working in a fast-paced, collaborative environment, we would love to hear from you.

Internal candidates wishing to apply for this role will be considered for a secondment position. Please can you therefore discuss and agree this with your manager before applying for this position.

Experience and Skills

Key Skills (please cover within your application with examples as these are the short listing criteria):
1. Able to support the planning and arranging of customer focused and strengths-based services for people with care and support needs
2. Able to accurately relay information to service providers and health and social care colleagues to enable appropriate services to be sourced quickly
3. Able to organise / prioritise work, work independently, and work under pressure and to tight deadlines
4. Able to interpret intelligence received to determine risks and communicate safeguarding and service quality issues through the relevant channels
5. Excellent written, verbal, influencing and negotiation skills
6. Sound and accurate IT and keyboard skills

Qualifications and/or experience (please cover within your application with examples as these are the short listing criteria):

NVQ level 3 in a relevant subject, or equivalent qualification or experience
GCSE English and Maths, or equivalent qualification or experience operating at this level of literacy and numeracy
Good up-to-date working knowledge of legislations and organisational policies relevant to the specialist area of the post e.g. Care Act (2014), Hospital Discharge Guidance 2020, Mental Health Act (1983) etc
Experience of monitoring data and information including financial material and using a range of IT and data systems
Good understanding of office systems and practices related to carrying out a health or social care role
Experience of influencing and negotiating with individuals, stakeholders and service providers– Desirable

Rewards and Benefits

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

Further Information

The reference number for this role is CAFHE06462.

For an informal conversation or for further information regarding the role, please contact Eve Dering (Placement & Sourcing Team Manager) at [email protected]. For issues or queries regarding your application please contact [email protected].

To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.

For information regarding your eligibility to apply for this role under our Disability or Veteran’s Guaranteed Interview Scheme (if you meet the essential criteria), this can be found on our application help page.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!

LOCATION

Littlehampton / East Preston area

CONTRACT TYPE

Fixed Term

JOB TYPE

Adults' Services

CLOSING DATE

30 July 2026

Apply Now

Refine Your Search

customer care specialist jobs in poling, wsx

Care and Support Broker (Fixed Term Contract)

Adult housing Liaison officer

Customer Accounts Specialist

Paid Media Manager

SEND Officer (perm)

Customer Operations Specialist

Support Worker- Learning Disabilities

Business Support Assistant (Older Adults)

Director of People & Culture

Treatment Coordinator – Specialist Practice

Digital Learning Specialist

Transport Coordinator

Female Support Worker- Learning Disabilities

Class Support Assistant

Care and Support Broker Northern Team (Fixed Term Contract)

Business Support Officer

SEND Officer (FTC)

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Ingka Centres: Meeting Place Marketing Specialist

Site Agent

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