Customer operations specialist Work, Jobs in Prescot, Msy (with Salaries)

Quality Manager
McBride —Manchester
- Full-time
- Continuous improvement
- Team management
- Quality control
Team Leader
HM Courts & Tribunal Service —Liverpool
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
3d
Porter
Medirest —Prescot
- £12.92 an hour
- Part-time
- Hotel
- Front desk
- Cleaning
1d
Business Operations Coordinator
CNG FUELS —Wigan
- £32,000 - £34,000 a year
- Full-time
- Microsoft Powerpoint
- Databases
- Continuous improvement
- Free parking
- Life insurance
Quick apply
Operations Specialist I-III (UK)
Airspace —Liverpool
- £36,000 - £65,000 a year
- Remote
Quick apply
10d
Security Officer
Medirest —Prescot
- £14.06 an hour
- Part-time
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
11d
Alarm Receiving Centre (ARC) Operator
Samson Security & Facilities —Liverpool
- £12.82 - £13.74 an hour
- Weekend availability
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
Quick apply
Customer Operations Specialist
New Balance —Warrington
- Full-time
- Hybrid work
- Computer literacy
- Time management
- Annual leave
- Employee discount
17h
Senior Transport Planner - Route Planning Operations & Systems
Williams Haulage —Sandycroft
- £40,000 - £45,000 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
8d
Shopify & Ecommerce Trading Manager
Give Me Cosmetics —Speke
- £50,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- In-person
- Free parking
- Work from home
Quick apply
1d
EU Export Operator
SEKO Logistics —Manchester
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
HubSpot Manager
Focus Group —Swinton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Works Inspector (Clerk of Works)
Canal & River Trust —Ellesmere Port
- £32,381 a year
- Part-time
- Engineering
- Travel
- In-person
10d
Trainee Utility Administrator and Surveyor
ABS Commercial Solutions —Chorley
- £16,000 - £25,000 a year
- Full-time
- Microsoft Powerpoint
- Travel
- In-person
- Free parking
- Referral programme
Quick apply
5d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
9d
Sales support role / within the interiors sector
Furnish that Room Ltd —Liverpool
- £26,500 - £28,000 a year
- Overtime
- English
- Computer skills
- Negotiation
- Free parking
- Store discount
Quick apply
7d
Logistics Specialist - Nights
GBA Logistics —Hesketh Bank
- £26,000 - £29,000 a year
- Full-time
- Data entry
- Sick pay
Quick apply
Buyer /Junior Buyer
Bevie Partners Limited —Ellesmere Port
- Full-time
- Writing skills
- ERP systems
- Analysis skills
Quick apply
12d
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Communication skills
- Banking
Business Operations & Accounts Coordinator
KYRA Medical Ltd —Tarleton
- Up to £33,000 a year
- Full-time
- CRM software
- Accounting
- In-person
Quick apply
8d

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Quality Manager

McBride -
Manchester

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Job details

Full-time

Qualifications

Non-conformance investigation
Stakeholder collaboration
Internal quality management system auditing
Quality control within general manufacturing industry
ISO 9001
Performance management
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Team management
Quality control
Risk management
Management reporting
Professional development mentoring
Multidisciplinary collaboration
Training & development
Root cause analysis
Quality management system (QMS) implementation
Leadership
Internal quality assurance
Corporate regulatory compliance oversight

Full job description

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

An opportunity has arisen for a Quality Manager at our Middleton site to lead the site quality function, ensuring compliance with UK/EU regulatory standards, customer requirements, and corporate policies. The Quality Manager will drive continuous improvement in product quality, hygiene, and assurance systems, safeguarding the integrity of the plant manufacturing processes and supporting divisional quality objectives and strategy. The role proactively drives & supports the Site Leadership Team to operate in compliance with the Quality Management System across functional areas ensuring standards & processes are fully deployed and understood at all levels of the organisation.

Key Responsibilities:

✅Sets the Quality Strategy for the Site, deploying the Group & Divisional Quality Vision & Framework.
✅Lead in designing & aligning the Site Quality Improvement Program. Collaborates with Divisional Quality team to agree the Divisional Framework & Processes for Quality Improvement in Liquids.
✅ Develop, implement, and maintain site quality management systems aligned with divisional and corporate standards.
✅ Ensure compliance with UK/EU chemical industry regulations (e.g., REACH, CLP, GMP, ISO standards).
✅ Lead and manage direct reports (QA Specialist, Hygiene Specialist, QC Supervisor), fostering a high-performance culture.
✅ Oversee quality control operations, including all testing, product release, and documentation.
✅ Drive continuous improvement initiatives in quality assurance, hygiene, and manufacturing practices.
✅ Act as the primary contact for customer audits, regulatory inspections, and certification processes.
✅ Monitor and report on quality KPIs, ensuring alignment with divisional objectives.
✅ Collaborate with production, supply chain, and HS&E teams to embed quality into all plant processes.
✅ Investigate quality incidents, lead root cause analysis, and implement corrective/preventive actions.
✅ Drive continuous improvement in Plant Hygiene management practices
✅ Monitor change in plant, processes & people and assess potential impacts on product quality & standards
✅Develops talent, empowers & mentors colleagues within the team to identify their training & development needs and provides the required support for personal development, in line with the strategy

Key Result Areas:

Regulatory & Standards Compliance: Zero major non-conformances in audits and inspections.
Product Quality: Consistent achievement of customer specifications and internal standards.
Continuous Improvement: Implementation of measurable improvements in quality systems and hygiene practices.
Team Leadership: Effective management and development of QA, QC, and hygiene staff.
Customer Satisfaction: Positive audit outcomes and reduced customer complaints.
️ Risk Management: Timely resolution of quality issues and prevention of recurrence.
Operational Integration: Quality embedded into production and supply chain processes.

Behavioural Competencies:

a. Self Management

Drive for Excellence – Sets high standards and pursues continuous improvement.
Technical Expertise and Professionalism – Upholds industry best practices and ethical standards.

b. Interaction

Collaborative Team Working – Promotes cross-functional cooperation.
Effective Communication – Clear, concise, and persuasive across all levels.

c. Information

Problem Analysis – Identifies root causes and develops effective solutions.
Decision Making and Judgement – Balances risk and opportunity in quality contexts.

d. Problem Solving

Initiative and Taking Ownership – Proactively drives improvements in quality performance.
Business Focus – Aligns plant quality outcomes with divisional and corporate goals.

e. Organisation

Planning and Organising – Structures resources for maximum efficiency.

f. People Management

Coaching for Performance – Develops talent and builds capability in QA, QC, and hygiene teams. Coaches wider plant organisation in Quality Management Systems

Technical Competencies:

An advanced understanding of chemical industry regulations and compliance requirements; laboratory testing & quality control; mastery of QMS frameworks and ability to lead certification processes; regulatory compliance (REACH, CLP, EU directives); ability to oversee QC operations and interpret analytical data;

root cause analysis & corrective action; skilled in structured problem-solving methodologies and hygiene & contamination control

Comprehensive knowledge of Quality Management Systems (ISO 9001, GMP); hygiene standards and best practices in chemical manufacturing; customer & Regulatory Audits; application of CI tools to quality processes; data analysis and reporting.

Experienced in managing external audits and inspections and continuous improvement (Lean, Six Sigma).

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Refine Your Search

customer operations specialist jobs in prescot, msy

Quality Manager

Team Leader

Porter

Business Operations Coordinator

Operations Specialist I-III (UK)

Security Officer

Alarm Receiving Centre (ARC) Operator

Customer Operations Specialist

Senior Transport Planner - Route Planning Operations & Systems

Shopify & Ecommerce Trading Manager

EU Export Operator

HubSpot Manager

Works Inspector (Clerk of Works)

Trainee Utility Administrator and Surveyor

Helpdesk Operator

Sales support role / within the interiors sector

Logistics Specialist - Nights

Buyer /Junior Buyer

Client Support Specialist

Business Operations & Accounts Coordinator

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