Planning engineer Work, Jobs in Purley Way, Gtl (with Salaries)

Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Assistant Construction Project Manager
Anerley Estate Ltd —Croydon
- £33,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Maintenance Planner
Salute Inc. —Gatwick Airport
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
Quick apply
Client Services Operative & Contract Administrator
Urban Environments Ltd —Sevenoaks
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Administrative experience
- Annual leave
Quick apply
12d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Tilbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Field Development Engineer
EPConsult Energies —Vauxhall
- From £35,000 a year
- Full-time
- Hybrid work
- Spanish
- Engineering
- English
Quick apply
12d
Audio Engineer
Formula 1 —Biggin Hill
- Full-time
- AutoCAD
- Schematics
- IT
- Store discount
- Annual leave
Product Owner, Hybrid, London HQ, Ground-breaking AI Fitness Tech
MAGIC —London
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
- Work from home
Quick apply
Logistics Specialist - Data Center , Logistics Specialist DC
Amazon Data Services UK Limited —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Degree Apprentice Mechanical & Electrical Planning Engineer - 2026 - London
Skanska —London
- English
- Microsoft Office
- Project management
- Employee assistance programme
2d
Principal/Associate Planning and Socio-Economics Analyst / Business case practitioner
AtkinsRéalis —London
- Full-time
- Hybrid work
- Analysis skills
Junior-Mid Software Engineer - Optimisation/Operations Research
Flexciton —London
- Hybrid work
- Computer Science
- Bachelor's degree
- IT
- Employee discount
Planning Engineer - HS2 Main Works
Skanska —London
- Civil engineering
- Engineering
- Communication skills
- Bereavement leave
Programme Management Office Lead (Infrastructure)
AECOM —Croydon
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
3d
Procurement Assistant / Warehouse Operative
Carbon3 —Wrotham
- Full-time
- Hybrid work
- Organisational skills
- Warehouse experience
- In-person
- Free parking
Quick apply
4d
Intern - Internal Audit
Natixis —London
- Microsoft Powerpoint
- Microsoft Word
- English
Software Development Engineer, Middle Mile Planning and Optimization (MMPO)
Amazon EU SARL (UK Branch) —London
- Full-time
- Computer Science
- Java
- C++
10d
Data Engineer
Air Apps —London
- £54,000 - £67,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Life insurance
Analyst, Development
HCN UK Management Services Ltd —London
- Microsoft Excel
- Microsoft Office
- Project management
Data Center Network Technician, Slough, GND Deploy LHR
Amazon Data Services UK Limited —London
- Full-time
- Up to 50% travel
- AWS
- Bachelor's degree

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Fresh Desk Administrator

Inspiration Healthcare Ltd
London

Quick apply

Job details

Permanent | Full-time

Qualifications

Customer service
Administrative experience
Organisational skills
Customer support
Communication skills
Time management
Help desk

Full job description

Job Purpose (Role Definition):

The role of Fresh Desk Administrator is to support the day-to-day administration of the Service department, helping to ensure service activity is planned, documented, and followed through accurately and efficiently.

This role will provide administrative support across service coordination, customer communication, documentation, reporting, and internal service processes. The post holder will also provide cover for the Freshdesk Coordinator during periods of absence, ensuring service tickets continue to be monitored, updated, allocated, and progressed in a timely manner.

Main Duties and Responsibilities:

Provide general administrative support to the Service team.
Assist with the coordination and planning of service activities, including engineer visits, preventative maintenance, repairs, and follow-up actions.
Maintain accurate service records, documentation, and customer information.
Liaise with customers, engineers, internal teams, and suppliers to support the smooth delivery of service work.
Support the preparation and processing of service paperwork, reports, quotations, purchase orders, and related documentation.
Monitor shared inboxes and respond to or escalate service-related queries as appropriate.
Update internal systems to ensure service information is accurate, current, and complete.
Support the tracking of open service actions, outstanding documentation, and customer follow-ups.
Provide cover for the Freshdesk Coordinator during holidays, sickness, or other absences.
During Freshdesk cover, monitor incoming tickets, assign or escalate tickets appropriately, update ticket progress, and ensure urgent issues are highlighted to the relevant team members.
Help maintain good communication with customers by ensuring tickets and service requests are acknowledged and progressed within expected timescales.
Work collaboratively with the wider Service team to support departmental priorities and continuous improvement.

Management Responsibilities:

None

Experience and Qualifications Required:

Mandatory:

Previous experience in an administrative or customer service role.
Good organisational skills with the ability to manage multiple tasks and priorities.
Strong attention to detail and accuracy when updating records and handling documentation.
Confident communication skills, both written and verbal.
Ability to work effectively with customers, engineers, and internal departments.
Competent in using IT systems, shared inboxes, spreadsheets, and service or CRM platforms.
Ability to remain calm and professional when handling urgent or time-sensitive service requests.
A proactive and flexible approach, with a willingness to support colleagues during busy periods or absences.

Desirable:

Experience using Freshdesk or a similar helpdesk/ticketing system.
Experience supporting service coordination, scheduling engineers, or managing service documentation.
Experience processing quotations, purchase orders, or service-related paperwork.
Understanding of service delivery processes or customer support environments.

Key Skills and Competencies:

Excellent organisational and time management skills.
Strong administrative skills with a methodical approach to work.
High level of accuracy and attention to detail.
Excellent customer service skills with a professional and courteous manner.
Strong interpersonal skills with the ability to build effective working relationships.
Ability to prioritise workload and manage competing deadlines.
Proactive and flexible approach to supporting colleagues and adapting to changing priorities.
Ability to work independently while also contributing effectively as part of a team.
Good problem-solving skills and the ability to use initiative within established processes.
Reliable, dependable, and committed to delivering a high standard of work.
Customer-focused with a commitment to delivering excellent service.
Comfortable working in a busy, fast-paced service environment.
Willingness to provide cover for colleagues and support continuous improvement within the Service department.

Quick apply

Refine Your Search

planning engineer jobs in purley way, gtl

Fresh Desk Administrator

Assistant Construction Project Manager

Maintenance Planner

Client Services Operative & Contract Administrator

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Field Development Engineer

Audio Engineer

Product Owner, Hybrid, London HQ, Ground-breaking AI Fitness Tech

Logistics Specialist - Data Center , Logistics Specialist DC

Degree Apprentice Mechanical & Electrical Planning Engineer - 2026 - London

Principal/Associate Planning and Socio-Economics Analyst / Business case practitioner

Junior-Mid Software Engineer - Optimisation/Operations Research

Planning Engineer - HS2 Main Works

Programme Management Office Lead (Infrastructure)

Procurement Assistant / Warehouse Operative

Intern - Internal Audit

Software Development Engineer, Middle Mile Planning and Optimization (MMPO)

Data Engineer

Analyst, Development

Data Center Network Technician, Slough, GND Deploy LHR

I want to receive the latest job alerts for planning engineer in purley way, gtl

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