Customer specialist Work, Jobs in Rayleigh Central, Ess (with Salaries)

Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
PA to Director/Property Administrator
Metta Property Management —Westcliff-on-Sea
- £26,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
13d
Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)
Arthur Branwell & Co Ltd —Epping
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
13d
Vehicle Delivery Driver / Demonstrator
Proximo Holdings Limited —Wickford
- £27,500 a year
- Full-time
- Driving
- Life insurance
Quick apply
Carpet Cleaner and Jet Washing Technician
Gateway Facilities Management Ltd —Southend-on-Sea
- Full-time
- Sales
- Supervising experience
- Travel
- Annual leave
- Referral programme
Quick apply
Junior Contracts Manager – Maintenance & Facilities
Iconic Group Services Limited —Leigh-on-Sea
- £28,695.35 - £45,560.65 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Store discount
- Health & wellbeing programme
Quick apply
3d
Delivery Team Trainer
Evri —Rayleigh
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Travel
4d
IT Systems Administrator
MattressNextDay —Whitstable
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- AWS
- Linux
- In-person
- Free parking
- Store discount
Quick apply
Insurance Claims Handler - Trainee
Rightpath Insurance Solutions Limited —Basildon
- From £24,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
6d
Assistant Timber Window & Door Paint Sprayer
Westbury Windows & Joinery —Chelmsford
- £12 - £14 an hour
- Full-time
- Heavy lifting
- English
- In-person
- Free parking
- Annual leave
Quick apply
7d
Crown Court Clerk
HM Courts & Tribunal Service —Chelmsford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
13d
Warehouse/Trade Counter Assistant
DG Supplyline —Westcliff-on-Sea
- Full-time
- Heavy lifting
- Driving
- Warehouse experience
Quick apply
6d
Sales Support Administration Assistant
Hewes Security —Woodham Ferrers
- Full-time
Support Worker - Shoeburyness
Outlook Care —Southend-on-Sea
- IT
- Communication skills
- Annual leave
- Flexible schedule
Mobile Security Officer (Basildon)
The Keyholding Company —Basildon
- £13.78 an hour
- Full-time
- Driving
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Project Coordinator
The Consultus International Group —Rochford
- Full-time
- Hybrid work
Quick apply
Retail Branch & Transfer Manager
WeBuyAnyCar —Rayleigh
- £16,920 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Customer Assistant
Lidl —Maldon
- £13.45 - £14.45 an hour
- Weekend availability
- Customer service
- Bakery
- Store discount
- Employee discount
Mobile Facilities Operative
Xpedia limited —Cressing
- £26,000 - £30,000 a year
- Weekend availability
- Maintenance
- No experience needed
- English
Quick apply
10d
Import Coordinator (Freight Forwarding Focus)
Commodity Centre UK Ltd —Great Braxted
- Up to £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d

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Customer & Technical Services Specialist

Monitor Audio Ltd -
Rayleigh

Quick apply

Job details

Permanent | Full-time
£21,200 - £25,000 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Microsoft Office
Communication skills
Adobe Acrobat

Full job description

Customer & Technical Services Specialist

Monitor Audio Group is a British Audio manufacturer of some of the world’s most respected and innovative high-fidelity brands. There are currently three British brands that make up the group: Monitor Audio, Roksan and Blok, covering solutions for Hi-Fi, Electronics, Home Theatre, Architectural speakers, and Hi-Fi furniture. Each has its own unique story, and each brings the listener closer to the music and film they love.

Monitor Audio Group is proud of its legacy but equally proud of its continuing mission to seek excellence in sound – the worldwide accolades and awards that we receive are testament to the team's continued ambition to innovate and perfect the craft, allowing customers to experience a truly enhanced high-fidelity listening experience.

Monitor Audio Group is now looking to enrich the Customer and Technical Support Department through the placement of a highly motivated and technically minded, Customer & Technical Services Specialist to drive the group’s UK growth ambitions within this segment, and support of its nationwide specialist distribution and independent integration and retail partners.

The role

Reporting to the Customer Service and Technical Manager, the Technical Services Specialist role will involve assisting with technical support queries, handling customer phone calls and booking in returns and repairs with dedicated technicians.

The ideal candidate will have an interest in audio and enthusiasm for providing great customer service across three well-established premium British brands.

You’ll work as part of a close-knit team of experts and play a role in the deployment of the Groups’ global customer support.

Main responsibilities

Manage all customer returns through to closure
Ensure Return Merchandise Authorisation (RMA) process is always followed, and data is maintained in line with procedures
Book collections / dispatch of returns with carriers
Collect card payments from customers as applicable
Process spare parts orders for picking by warehouse
Assist customer services team with other customer queries under the guidance of the Customer & Technical Service Manager
Assist in production of RMA performance statistics and trends analyses
Contribute ideas and solutions towards the department’s goal of improving the customer experience of Monitor Audio customers

Desirable qualities

A basic understanding of customer service principles
Strong communication and writing skills
Familiarity or interest in audio/hi-fi considerably preferred
Proficiency in Microsoft Office and Adobe Acrobat
Ability to work collaboratively in a team
Proactive approach to problem-solving and troubleshooting
Enthusiasm and willingness to learn

Interfaces and reporting lines

The Customer & Technical Services Specialist role will be based at the Monitor Audio HQ, in Rayleigh, Essex. Please email your CV and covering letter to: [email protected].

NO AGENCIES TO APPLY

Pay: £21,200.00-£25,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in rayleigh central, ess

Customer & Technical Services Specialist

PA to Director/Property Administrator

Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)

Vehicle Delivery Driver / Demonstrator

Carpet Cleaner and Jet Washing Technician

Junior Contracts Manager – Maintenance & Facilities

Delivery Team Trainer

IT Systems Administrator

Insurance Claims Handler - Trainee

Assistant Timber Window & Door Paint Sprayer

Crown Court Clerk

Warehouse/Trade Counter Assistant

Sales Support Administration Assistant

Support Worker - Shoeburyness

Mobile Security Officer (Basildon)

Project Coordinator

Retail Branch & Transfer Manager

Customer Assistant

Mobile Facilities Operative

Import Coordinator (Freight Forwarding Focus)

I want to receive the latest job alerts for customer specialist in rayleigh central, ess

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