Technical service specialist Work, Jobs in Reading, Eng (with Salaries)

Technical Service Specialist
Jenoptik AG —Farnborough
- Computer Science
- Customer service
- SQL
- Free parking
- Annual leave
9d
Field Service Specialist
Citritek —Reading
- £29,000 - £34,000 a year
- Full-time
- Schematics
- Maintenance
- Programmable logic controllers
- Free parking
- Work from home
Quick apply
Technical Solutions Specialist (Geophysicist)
Seequent —Reading
- English
- Machine learning
- Travel
8d
Solution Architect (DV Security Clearance)
CGI —Reading
- Full-time
- Computer networking
- SharePoint
Quick apply
Technical Product Chemist
GBR Technology Limited —Reading
- £28,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Free parking
- Profit sharing
Quick apply
5d
RMA Coordinator / Technical Support Specialist
Habitech LTD —Basingstoke
- £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
4d
Medical Equipment Driver / Installer - MedTech Division
Perform Logistics —Woking
- £30,000 - £35,000 a year
- Overtime
- Customer service
- Assembly
- Travel
- Free parking
Quick apply
User Services Specialist
ECMWF —Reading
- £76,384 - £91,754 a year
- Hybrid work
- English
- C++
- Bachelor's degree
11d
Billing & Technical Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Microsoft Access
- SQL
- Analysis skills
Quick apply
Technical Service Specialist/ Engineer- Oxford
Abbott Laboratories —Oxford
- Full-time
- Engineering
- Bachelor's degree
- No degree
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Facilities Manager
NATIVE Communities —Woking
- £55,000 - £60,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
3d
HR Specialist
RAPID CLEAN —Wokingham
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
4d
PFP & Fire Door Compartmentation Surveyor
Adaston —High Wycombe
- £40,000 - £46,000 a year
- Full-time
- English
- Travel
- Communication skills
- Work from home
- Life insurance
Quick apply
2d
Technical Presales Specialist
TD Synnex —Bracknell
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
19h
Facilities Management and Compliance Lead
SouthOxfordshireAndVale —Abingdon
- £52,892 - £58,923 a year
- Maintenance
- Project management
- Continuous improvement
- Flexible schedule
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
People Systems Coordinator
ESP Global Services Limited —Reading
- £30,000 - £35,000 a year
- Microsoft Excel
- Oracle
- Microsoft Office
Quick apply
On Track Plant Specialist
Network Rail —Reading
- £35,582 - £43,400 a year
- Full-time
- Hybrid work
- Maintenance
- Mentoring
- Employee discount
3d
Contract Specialist
BD —Winnersh
- £33,300 - £50,775 a year
- Microsoft Office
- No degree
- Contracts

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technical service specialist jobs near reading, eng

Technical Service Specialist

Jenoptik AG -
Farnborough

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Job details

9 days ago

Benefits

Free parking
Annual leave
Company pension
Private medical insurance

Qualifications

TCP
Computer Science
CSS
IIS
Customer service
SQL
Bachelor's degree
Scripting
Computer networking
IT
Customer support
TCP/IP
SaaS
Communication skills
PowerShell
HTML
Information Technology
VPN

Full job description

Better Futures with the Power of Light
We create photonic solutions to shape the world of tomorrow, together with people who embrace brilliant ideas with openness and curiosity. With teams in over 80 countries, we offer you the opportunity to reach your full potential.

Technical Service Specialist
Job ID: 4959

Location:
Farnborough, ENG, GB

Date: Jul 15, 2026
Qualifications, skills and abilities

SAAS Support Engineer

Role Description:
The SAAS Support Engineer is responsible for providing technical support to our clients. Successful candidates will be responsible in assisting our clients, supporting their needs, and resolving issues in a timely and effective manner, ensuring their satisfaction with our software application. This role requires a flexible approach; our clients’ needs will not always neatly fit into the working day. Candidates for this role must be prepared to fulfil an ‘Out of Hours’ support rota with other members of the SAAS team, for which additional payment will be made.

About You:
The ideal candidate should have excellent communication skills, be able to work independently and to tight timescales while managing multiple tasks and prioritising effectively. We are looking for highly motivated individuals with a passion for customer service, to work alongside our Technical Support and Customer Service teams to continuously help improve the way we work, in serving our clients’ needs and delivering a quality service.

Candidates and will be required to successfully obtain security clearance.

Location:
Office based – Chester House, Farnborough

Core Responsibilities:
Build and maintain strong client relationships and actively participate in client meetings.
Respond to requests from customers, answer questions, address complaints or concerns, and communicate in a manner that is both respectful and representative of the company.
Identify and troubleshoot technical issues with our web-based software application.
Escalate complex issues to the appropriate team members and cross-function with other departments.
Communicate technical issues to customers and stakeholders in a way they'll understand.
Share feature requests and effective workarounds with team members, to proactively identify and address potential barriers to effective working.
Inform customers about new features and functionalities.
Follow up with customers to ensure their technical issues are resolved.
Gather customer feedback and share with our Product, Sales, and Marketing teams.
Assist in training and mentoring junior Customer Support Representatives.
Continuously exploring opportunities for Jenoptik and its customers, improving processes and creative solutions to serve client needs.
Delivering key operational support to customers and meeting, exceeding SLAs.
Monitoring performance & managing parameters to provide fast response.
Successful security clearance and vetting is mandatory for this role.

Desired skills and experience:
Bachelor’s degree in computer science, Information Technology, or demonstrable experience of working within this field.
Experience in a customer support role.
Familiarity with multiple technologies, including networking, Data Center, Security and Cloud.
Familiarity with web technologies and knowledge of HTML, CSS, JSON, IIS.
Experience with network configuration and architecture – Layer 2/Layer 3 Switching/Routing, TCP/IP and VPN
Excellent communication skills, both written and verbal.
Ability to work independently and as part of a team.
Passion for customer service.
Grounded understanding of SQL Databases and query building.
Cloud platforms & Server build experience.
Knowledge of PowerShell scripting.
Advanced fault diagnostics and problem-solving skills.

Note: the post holder may also be asked to support and undertake other related duties not listed in this Job Description from time to time according to the needs of the business.

Contact:
Name: Sarah Overman

Mail: [email protected]

Phone: 000

Our benefits inculde:
27 Days Annual Leave + Bank Holidays
Private Healthcare
Profit Share Scheme
Annual Leave Purchase
Enhanced Maternity & Paternity
6% Employer Pension Contribution
CSR Day
Benefits Hub
C2W
Electric Vehicle Charging Points
Income Protection
On-site Showers
Death in Service
Free Parking
Summer & Christmas Social Events

About Jenoptik

With its Strategic Business Unit (SBU) Smart Mobility Solutions, Jenoptik provides photonics-based, innovative and sustainable solutions, including technology and services for road safety and security. As an end-to-end solution provider, we support our customers with the provision of roadside equipment and software, including integration, installation, maintenance and financing models through to full-service operation of our solutions. Our strong global presence and installation base is supported by a longstanding partner network with tens of thousands systems deployed worldwide. Leveraging 90 years of experience and 40 years in ANPR, Jenoptik is a world-leading enabler for road safety and civil security, with intelligent solutions and services constantly evolving to help make roads, journeys, communities and our environment safer around the globe.

Have we made you interested in this position?

If so, we look forward to receiving your online application.

Should you need any further information, please do not hesitate to contact us.

Apply Now

Refine Your Search

technical service specialist jobs in reading, eng

Technical Service Specialist

Field Service Specialist

Technical Solutions Specialist (Geophysicist)

Solution Architect (DV Security Clearance)

Technical Product Chemist

RMA Coordinator / Technical Support Specialist

Medical Equipment Driver / Installer - MedTech Division

User Services Specialist

Billing & Technical Specialist

Technical Service Specialist/ Engineer- Oxford

Technical Support Engineer (US hours)

Facilities Manager

HR Specialist

PFP & Fire Door Compartmentation Surveyor

Technical Presales Specialist

Facilities Management and Compliance Lead

Service Desk Analyst

People Systems Coordinator

On Track Plant Specialist

Contract Specialist

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