Commercial manager Work, Jobs in Richmond, Gtl (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Commercial Contracts Manager, EMEA
Sabre —Richmond
- Full-time
- Hybrid work
- Spanish
- English
- Analysis skills
- Health & wellbeing programme
Commercial Gas / HIU Manager
Bailey & Bowes Recruitment —Kingston upon Thames
- £60,000 - £67,000 a year
- Overtime
- Management
- Customer service
- Maintenance
- Annual leave
- Sick pay
Quick apply
6d
Sales Manager
Living Rooms —Maida Vale
- £40,000 - £50,000 a year
- Full-time
- Sales
- Hotel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Operations Manager
CH&CO —Chertsey
- £67,000 a year
- Contracts
- School
- Employee discount
Operations Manager
TDS Commercial Ltd —Isleworth
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Account Manager, Commercial
Braze —London
- £25,000 - £500,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
Quick apply
Contracts Manager, EMEA
Anthropic —London
- £140,000 - £180,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- Contracts
- Flexible schedule
Assistant General Manager
Zest Leisure Group —London
- £42,000 - £48,500 a year
- Weekend availability
- Management
- Sales
- In-person
- Employee assistance programme
- Referral programme
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
7d
Operations Manager- London and Kent
Heartwood Care Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Membership Manager
Maison Estelle —West London
- £55,000 a year
- Full-time
- Hospitality
- Organisational skills
- Leadership
- Work from home
- Employee discount
Quick apply
6d
Commercial Manager
cfes Ltd —London
- £70,000 - £100,000 a year
- Part-time
- Hybrid work
- Contracts
- Construction experience
- Communication skills
Quick apply
14d
Delivery Manager
Intent HQ —London
- Hybrid work
- PMP
- Project management
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
8d
Asset Manager
Sizewell C —London
- Up to £80,000 a year
- Full-time
- Maintenance
- Analysis skills
- Project management
14d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Project Manager
Saputo Inc. —Weybridge
- Full-time
- Project management
- Travel
- Communication skills
- Free parking
- Work from home
Business Development Manager
Caria Limited trading as Master doner —London
- £55,500 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Annual leave
Quick apply
14d
Pub Manager
MC Bars Ltd —London
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Store Manager
Mountain Warehouse —Richmond upon Thames
- Full-time
- Customer service
- Merchandising
- Retail management
- Annual leave
- Employee assistance programme
Quick apply

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Customer Success Manager

SwiftXccess
London

Apply Now

Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

commercial manager jobs in richmond, gtl

Customer Success Manager

Commercial Contracts Manager, EMEA

Commercial Gas / HIU Manager

Sales Manager

Operations Manager

Operations Manager

Account Manager, Commercial

Contracts Manager, EMEA

Assistant General Manager

Operations Manager

Operations Manager- London and Kent

Membership Manager

Commercial Manager

Delivery Manager

Asset Manager

Executive Assistant to CEO

Project Manager

Business Development Manager

Pub Manager

Store Manager

I want to receive the latest job alerts for commercial manager in richmond, gtl

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