Ecommerce consultant Work, Jobs in Richmond, Gtl (with Salaries)

Customer Success Manager
Nosto —London
- Hybrid work
- English
- Machine learning
- JavaScript
- Work from home
- Flexible schedule
1d
Senior eCommerce Consultant (FTC)
VML/WPPEnterprise Solutions —London
- AWS
- Travel
- Agile
Quick apply
Implementation Consultant
Aria Systems —London
- Remote
- Computer Science
- Java
- SQL
Quick apply
Business Analyst (Consultant Grade)
Palladium Digital —London
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
- Annual leave
Quick apply
Shopify Plus Ecommerce Platform Manager
LTM —London
- Engineering
- APIs
- IT
Quick apply
Cross Border Product Solution Consultant
Avalara —London
- Remote
- Oracle
- ERP systems
- Organisational skills
- Annual leave
3d
SAP CX Functional Consultant
Customertimes —London
- Remote
- Azure
- APIs
- Agile
- Annual leave
- Employee discount
Quick apply
UI Lead (Automotive/Commerce)
VML/WPPEnterprise Solutions —London
- AWS
- Leadership
- Communication skills
Quick apply
Business App Consultant – Sales
Canon —Uxbridge
- Full-time
- Hybrid work
- Oracle
- Engineering
- Master's degree
- Free parking
- Employee discount
Social Media and Marketing Assistant
Cutler and Gross of London —London
- Full-time
- Social media management
- Organisational skills
- Communication skills
4h
Senior Solution Consultant
dotdigital —London
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Sick pay
Omni-Channel Analytics Manager, Europe
Vuori, Inc —London
- Full-time
- Microsoft Excel
- Sales
- Marketing
Quick apply
Senior Ecommerce Business analyst
LTM —London
- Full-time
- Salesforce
- JavaScript
- Internship
Quick apply
Senior Technical Implementation Consultant - SAP
Thomson Reuters —London
- Full-time
- Hybrid work
- Spanish
- ERP systems
- Travel
Strategy Consultant (Freelance Pool)
This Place —London
- Remote
- Travel
Senior Consultant, ProServe
Amazon EU SARL (UK Branch) - D67 —London
- Full-time
- Bar
- Data analysis skills
- Master's degree
Director, Professional Services, EMEA
Klaviyo —London
- £124,000 - £186,000 a year
- Spanish
- Sales
- English
Quick apply
CX Lead (CX Account Manager) - Commerce
VML/WPPEnterprise Solutions —London
- AWS
- Project management
Quick apply
Marketing Executive - FTC
The Fold —London
- Management
- Marketing
- English
- Employee assistance programme
Senior Consultant (Commerce) - Contract
VML/WPPEnterprise Solutions —London
- AWS
- Travel
- Agile
Quick apply
20h

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Customer Success Manager

Nosto
London

Apply Now

Job details

1 day ago

Benefits

Work from home
Flexible schedule

Qualifications

French
Email marketing
CSS
English
Machine learning
JavaScript
SaaS
Google Analytics
Communication skills
German
HTML

Full job description

Who are we?

At Nosto, we’re on a mission to make every impression relevant. We’re a global leader in the booming e-commerce space and work with amazing customers.

Nosto is redefining the digital storefront by blending machine learning with agentic AI workflows that proactively drive results. Our platform makes it easy for retailers to orchestrate sophisticated, hyper-personalized experiences that think and act on behalf of the brand. Joining us as a Customer Success Manager means helping retailers harness autonomous AI to deliver relevance at every touchpoint. We proudly foster a positive, diverse and supportive culture. We believe in always listening to our customers and achieving big things by accomplishing something small every day.

About the opportunity

Nosto is looking to hire a Customer Success Manager to be part of the commercial team in the EMEA & APAC region.

As a Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and the Product Team – guaranteeing the growing international Nosto clientele a professional experience with Nosto and maintaining Nosto’s position as the global leader in personalization.

You will work closely with merchants using Nosto throughout their implementation, offering strategy and best practice guidelines. You act as a consultant to the merchant, making sure best practices are followed. This includes hosting webinars on Nosto and CRO, producing material on personalization and product improvement projects and providing strategic support for merchants & agencies.

Responsibilities:

Empower our customers to reach their goals using Nosto’s Personalization Platform, Visual UGC, data-based strategy suggestions, and our partner network
Own the entire customer lifecycle after onboarding, including training, retention, growth & satisfaction
Engage a portfolio of clients and build personal relationships with key people in the organizations
Identify and act on win-win opportunities for additional client investments
Relay valuable feedback and insights from the market to the product team
Deliver keynotes and webinars on different aspects of personalization
Improve both customer-facing and internal processes
Create customer heroes & advocates, and work proactively with marketing to tell their story

Requirements - what we expect from you:

2+ years of experience in a customer experience facing role,
Deep understanding of E-commerce, its ecosystem (e.g. Platforms), and drivers (e.g. Conversion rate optimization)
Combination of an analytical mindset (distilling big challenges into core components) coupled with a creative spirit (seeing multiple possible solutions)
Excellent communication skills: active listening, persuasive writing, and presenting
Ability to challenge clients' assumptions while maintaining absolute service-mindedness
Ability to balance competing priorities and manage several time-sensitive issues with minimal direction in a fast-paced environment
Fluent English & German

What we respect:

Prior experience with Saas or ecommerce in a related role
Fluent in French
Good understanding of HTML, CSS, and Javascript
Experience with Email marketing & Visual UGC
Understanding of Google Analytics or any other web analytics tool

What we currently offer:

Apple Devices for work
Ergonomic and centrally located offices with flexible working hours and remote working options
Opportunities to meet and collaborate with awesome team members from all over the world
An extra day off on your birthday!
About five weeks of vacation and other benefits depending on the location

Nosto Supports Workplace Diversity

We are committed to Equal Employment opportunities without regard for race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you have a disability or special need that requires accommodation, please let us know.

Apply Now

Refine Your Search

ecommerce consultant jobs in richmond, gtl

Customer Success Manager

Senior eCommerce Consultant (FTC)

Implementation Consultant

Business Analyst (Consultant Grade)

Shopify Plus Ecommerce Platform Manager

Cross Border Product Solution Consultant

SAP CX Functional Consultant

UI Lead (Automotive/Commerce)

Business App Consultant – Sales

Social Media and Marketing Assistant

Senior Solution Consultant

Omni-Channel Analytics Manager, Europe

Senior Ecommerce Business analyst

Senior Technical Implementation Consultant - SAP

Strategy Consultant (Freelance Pool)

Senior Consultant, ProServe

Director, Professional Services, EMEA

CX Lead (CX Account Manager) - Commerce

Marketing Executive - FTC

Senior Consultant (Commerce) - Contract

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