Technology infrastructure administrators & architects Work, Jobs in Rickmansworth, Hrt (with Salaries)

Administrator - Change Management, ServiceNow
HCLTech —London
- Analysis skills
- Training & development
- Communication skills
5d
SITS Technical Manager
The City Of London —London
- £49,150 - £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- School
6d
Digital Applications Officer
St Albans City & District Council —St Albans
- £38,949 - £42,500 a year
- Full-time
- English
- Communication skills
- Annual leave
Senior Product Analyst
TJX Europe —Watford
- Full-time
- Bachelor's degree
- Mentoring
- Communication skills
- Employee discount
Technology Architect - Infrastructure Architect (Capacity & Performance, Multi-Platform) - London/Warwick), UK
Infosys —London
- Analysis skills
- Analytics
Technical Analyst
Bell Integration —London
- Analysis skills
- Continuous improvement
- Travel
Head of Enterprise Architecture, AVP - Europe
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- No degree
- Health & wellbeing programme
Senior Manager, Architecture Governance (m/f/d)
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Computer Science
- Bachelor's degree
- Leadership
12d
Internal Systems Administrator
David Howard Ltd —Weybridge
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Continuous improvement
- Flexitime
- Work from home
Quick apply
5d
Cloud Solutions Architect (AWS Infrastructure) UK remote
Genedata —Amersham
- Full-time
- Remote
- AWS
Technical Publications Application Support | Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Continuous improvement
- Travel
End User Support Engineer
Tata Elxsi —London
- Windows
- Microsoft Office
- Analysis skills
Applications Manager
Warner Head Office —Hemel Hempstead
- £45,000 - £55,000 a year
- Full-time
- Hotel
- Free parking
- Annual leave
10d
Support Engineer| Jira & Confluence| UK
Infosys —Stevenage
- Maintenance
- Analysis skills
- Continuous improvement
Project Coordinator
Impact Food Group —Woking
- Full-time
- Databases
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
Linux System Engineers
CGI —London
- Full-time
- Linux
Quick apply
HRIS Change & Comms Manager
Nord Anglia Education —London
- Analysis skills
- Project management
- Communication skills
Senior Technology Application Manager
Nuffield Health —Epsom
- Full-time
- Hybrid work
- Team management
- Agile
- Employee discount
- Gym membership
Senior Salesforce & Business Systems Administrator (EMEA)
Setna iO —Leighton Buzzard
- £80,000 - £95,000 a year
- Full-time
- Salesforce
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Hootsuite Implementation Specialist
Convosphere —London
- Full-time
- Remote
- English
- Bachelor's degree
Quick apply

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technology infrastructure administrators & architects jobs near rickmansworth, hrt

Administrator - Change Management, ServiceNow

HCLTech -
London

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Job details

5 days ago

Qualifications

Technical troubleshooting
ITIL Certification
BMC Remedy
Mentoring junior staff
IT service management
Ticket management
Change management
Analysis skills
Service restoration
Staff training
ServiceNow
Customer support
Customer interaction
Training & development
Root cause analysis
Communication skills
Help desk

Full job description

City Of London, England
Job Summary
The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.
Key Responsibilities
1. Implement Change Management Processes Using Itil Principles To Ensure That All Changes Are Assessed, Approved, And Documented In Alignment With Organizational Standards.
2. Provide On-Call Support By Troubleshooting Incidents And Performing Root Cause Analysis Using Servicenow And Bmc Remedy To Identify And Resolve Issues Efficiently.
3. Enhance Knowledge Management By Updating And Maintaining The Knowledge Base, Ensuring That All Documentation Is Accurate And Accessible For Team Members.
4. Independently Resolve Support Tickets Within Agreed Slas, Utilizing Change Management And Itil Frameworks To Ensure Timely And Effective Solutions.
5. Drive Customer Satisfaction By Achieving First Call Resolution And Minimizing Rejected Resolutions Or Reopened Cases, Ensuring A Positive Experience For All Users.
6. Conduct Training Sessions And Coaching For New Analysts To Promote A Culture Of Continuous Improvement And Knowledge Sharing Within The Team.
Skill Requirements
1. In-Depth Knowledge Of Change Management Processes And Itil Best Practices
2. Proficiency In Servicenow, Bmc Remedy, And Ca Service Desk For Incident Management And Support
3. Strong Analytical Skills For Performing Root Cause Analysis And Problem-Solving
4. Excellent Communication Skills For Effective Customer Interaction And Training Delivery
5. Solid Understanding Of Regulatory Requirements And Quality Standards In It Service Management

Other Requirements
1. Itil Foundation Certification (Optional But Valuable)
2. Servicenow Certified System Administrator (Optional But Valuable
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Refine Your Search

technology infrastructure administrators & architects jobs in rickmansworth, hrt

Administrator - Change Management, ServiceNow

SITS Technical Manager

Digital Applications Officer

Senior Product Analyst

Technology Architect - Infrastructure Architect (Capacity & Performance, Multi-Platform) - London/Warwick), UK

Technical Analyst

Head of Enterprise Architecture, AVP - Europe

Senior Manager, Architecture Governance (m/f/d)

Internal Systems Administrator

Cloud Solutions Architect (AWS Infrastructure) UK remote

Technical Publications Application Support | Stevenage, UK

End User Support Engineer

Applications Manager

Support Engineer| Jira & Confluence| UK

Project Coordinator

Linux System Engineers

HRIS Change & Comms Manager

Senior Technology Application Manager

Senior Salesforce & Business Systems Administrator (EMEA)

Hootsuite Implementation Specialist

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