Customer service coordinator Work, Jobs in Ridgmont, Bdf (with Salaries)

Aftersales Coordinator
Dumarey Flybrid Limited —Silverstone
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
1d
Service Coordinator
SWARCO —Hemel Hempstead
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Meeting and Events Sales Coordinator (24 hours per week)
Luton Vale Hotel —Luton
- £13.00 - £13.50 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
7d
Service Coordinator
SWARCO Group —Hemel Hempstead
- Full-time
- Hybrid work
- Communication skills
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
8d
Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Customer Care & Delivery Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
6d
Field Services Coordinator
IMServ Europe Ltd —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- IT
- Free parking
- Annual leave
Quick apply
Customer Service Coordinator
Macfarlane Group —Milton Keynes
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Library Services Coordinator
University of Bedfordshire —Luton
- £32,080 - £38,784 a year
- Full-time
- Microsoft Office
- University
- Continuous improvement
- Annual leave
- Gym membership
Wedding & Events Coordinator
Restaurant Associates —Stevenage
- Up to £28,000 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
9d
Logistics Coordinator
Lutron Electronics Co., Inc —Dunstable
- Full-time
- Customer service
- Bachelor's degree
- Continuous improvement
Customer Accounts Coordinator
Omniplex Learning —St Albans
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Workshop Coordinator
Air IT —Milton Keynes
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Site Coordinator
Serco Group —Aylesbury
- £28,000 a year
- Full-time
- Travel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
8d
Customer service , Call Centre Repairs Co-Ordinator
Sustain Heat ltd —Watford
- £25,000 - £30,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
1d
Supply Chain Coordinator
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
Quick apply
Customer & Operations Coordinator | Immediate Start
So Cosy Ltd —Hitchin
- Up to £14 an hour
- Part-time
- Computer literacy
- English
- Computer skills
- Free parking
- Store discount
Quick apply
1d
Customer Support Coordinator
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave

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customer service coordinator jobs near ridgmont, bdf

Aftersales Coordinator

Dumarey Flybrid Limited
Silverstone

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£35,000 - £45,000 a year
1 day ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
Incident queue management
Ticket management
ERP software
Administrative experience
Purchase order creation
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Why this role matters

As the After Sales Coordinator, you will be the first point of contact for customers requiring technical assistance, service support, repairs, and spare parts. You will play a highly respected role in ensuring customer issues are triaged effectively, assigned appropriately, and resolved in a timely manner.
Working closely with our friendly field service engineers, our impressive technical specialists, and our superb internal operational teams, you will coordinate all aspects of the customer support journey, ensuring customers remain informed and confident throughout the process.

You don't need to be an engineer or already know our technology. You will have support from experienced colleagues and we will provide the basic product and technical training you need to understand our systems and confidently coordinate customer support.

This is a highly visible role that combines customer service, technical coordination, administration, and operational support.

You will be at the centre of our customer support operation, helping customers get the best from energy-storage technology that reduces fuel consumption, emissions and fights climate change.

What you will be doing

Customer Support & Triage

Act as the primary contact for incoming customer enquiries, technical issues, repair requests, and service support needs.
Create, manage, and monitor service tickets through to resolution.
Maintain regular communication with customers, providing updates on progress, expected timelines, and outcomes.

Service & Repair Coordination

Prepare quotations for servicing, repairs, spare parts, and support activities.
Liaise with customers and engineers to arrange service appointments and manage service calendars.
Organise transport and logistics requirements associated with service and repair activities.

Order Processing & Commercial Administration

Raise purchase orders and process customer purchase orders.
Ensure completed service work is invoiced promptly and accurately.
Support reporting on service revenues, quotations, and completed activities.

What we are looking for

You are an organised and proactive professional who enjoys solving problems and delivering exceptional customer experiences. You thrive in environments where priorities can change quickly and where clear communication is essential.

You will be:

Customer-focused: with a passion for delivering outstanding service.
Highly organised: with strong attention to detail and excellent administrative skills.
Proactive and self-motivated: Able to organise changing priorities while knowing when to involve colleagues or escalate an issue.
Collaborative: able to work effectively with customers and internal stakeholders.

Experience & Qualifications

Desired

Previous experience in a customer service, service coordination, technical support, helpdesk, or service administration role.
Strong administrative and organisational skills.
Experience using ERP or ticket management systems.
Excellent written and verbal communication skills.
Ability to manage multiple priorities simultaneously.

Not sure you meet every requirement?

We know that great candidates don't always tick every box. If this role interests you and you believe your skills and experience could transfer well, we encourage you to apply. We are interested in your potential as well as your previous experience.

What You Will Get

· Salary Range £35,000 - £45,000 FTE per annum

· Pension Contribution of 8% of salary

· Private Healthcare which includes dental and optical cover

· 25 days holiday, plus bank holidays

· Flexibility & Family Friendly policies

Dumarey Green Power is committed to equal opportunities, diversity and inclusion for all, we will gladly make reasonable adjustments for applicants during our recruitment process to ensure that we attract and retain the best individual for the role.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in ridgmont, bdf

Aftersales Coordinator

Service Coordinator

Meeting and Events Sales Coordinator (24 hours per week)

Service Coordinator

Helpdesk Co-Ordinator

Customer Experience Coordinator

Sales Administrator/Coordinator

Customer Care & Delivery Coordinator

Field Services Coordinator

Customer Service Coordinator

Library Services Coordinator

Wedding & Events Coordinator

Logistics Coordinator

Customer Accounts Coordinator

Workshop Coordinator

Site Coordinator

Customer service , Call Centre Repairs Co-Ordinator

Supply Chain Coordinator

Customer & Operations Coordinator | Immediate Start

Customer Support Coordinator

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