Helpdesk manager Work, Jobs in Rochford, Ess (with Salaries)

Sales and Marketing Coordinator
Optico Ltd —Rayleigh
- £25,420 - £26,500 a year
- Full-time
- Microsoft Word
- Data entry
- In-person
Quick apply
1h
Sales and Operations Coordinator
Optico Ltd —Rayleigh
- £25,420 - £26,500 a year
- Full-time
- Microsoft Word
- Customer service
- Assembly
Quick apply
1h
FM Supervisor
OCS Group —Witham
- Monday to Friday
- Management
- Computer literacy
- Supervising experience
Quick apply
10d
Site Manager
Pinnacle Group —Swanscombe
- £38,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
6d
Lettings Assistant
Southend East Community Academy Trust —Shoeburyness
- £14.36 - £15.31 an hour
- Part-time
- Customer service
- Cleaning
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Business Support Assistant - HelpDesk - Lakeside Shopping Centre
Savills Management Resources —Grays
- £29,406 a year
- Full-time
- Computer literacy
- Computer skills
3d
Relationship Manager, SME Business Banking
HSBC Global Services Limited —Chelmsford
- Full-time
- Customer service
- Business development
- Communication skills
1d
Contract Manager – Lords
Artic Building Services —Dartford
- Full-time
- HVAC
- Organisational skills
- Contracts
- Referral programme
3h
Infrastructure Engineer
The Thinking Schools Academy Trust —Chatham
- £33,899 - £40,190 a year
- Continuous improvement
- Travel
- Organisational skills
- Employee assistance programme
- Referral programme
4d
Senior Network Engineer - Basildon
Arc —Basildon
- Hybrid work
7d
Premises Assistant - School Caretaker - Basildon
Skanska —Basildon
- Customer service
- School
- Bereavement leave
7d
FM Technician
Norse Group LTD —Medway
- £29,534.42 a year
- Full-time
- Time management
Building Services Engineer – South and south East London
Acorn —Dartford
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Organisational skills
- Time management
6d

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Sales and Marketing Coordinator

Optico Ltd
Rayleigh

Quick apply

Job details

Full-time
£25,420 - £26,500 a year
1 hour ago

Qualifications

Microsoft Word
Technical troubleshooting
Customer relationship building
Packing
Email marketing campaigns
Sales administration
Internal department liaison
Microsoft Office Suite
Client relationship development
Technical support
Social media platforms
Canva
Production planning
Customer relationship management
Data entry
Order processing
Multi-channel digital marketing campaigns

Full job description

Position Purpose:The key purpose of the role is to ensure the smooth running of the business, the key areas of responsibility are to:

1. Support the Sales and Operations Coordinator and Head of Operations with the administration of sales enquiries and orders, including entry into the Unleashed system

2. Support the Director with Sales and Marketing Activities

3. Building customer relationships and managing allocated accounts

4. Entry of repair orders into the Unleashed system

5. Packing and shipping of products including raising shipping notes and invoices in the Unleashed system

6. Using courier specific systems to book shipment.

7. To lead marketing projects, such as literature and email campaigns.

8. To lead the website and social media pages for both Eye Technology and Optico

9. To be available exhibitions in UK & Overseas, if required

Reporting to:

The Head of Operations

Essential Position Functions:

Key Duties are to:

· Work across both Eye Technology and Optico covering marketing functions such as creating literature, updating the website, email campaigns and building the social media

· Supporting the business by organising and attending exhibitions, if required

· Supporting all sales and marketing activities and training with distributors

· Being an intermediate user of the Unleashed system

· Sales Order Entry utilising and updating the sales order book in Unleashed and correspondence with allocated Customer Accounts

· Delivery of products and services to customers utilising the Shipping and Invoicing functions in Unleashed ensuring product traceability is maintained throughout this process

· Processing customer repair orders in Unleashed

· Progressing the production plan with the workshop team to ensure deadlines are met.

· Adherence to Eye Technology and Optico’s Quality standards and external legislative standards

· Compliance to the Eye Technology and Optico’s Health and Safety policies

· Working collaboratively with colleagues, peers, managers and customers

· Performance targets for on-time delivery and Customer satisfaction

· Proactively undertake continuous training and development in accordance with company training accreditation, with an emphasis on self-development

· Undertake appraisal.

Key Skills

The defined key skills are:

Communication – ensuring that communication is ongoing and effective with both office and production colleagues
IT – keeping up to date with IT systems in the workplace to produce consistently accurate documentation. Ideally with experience of both MS products and Canva
Team working – fostering an environment of teamwork to ensure that all products are delivered on time and company goals are met.
Initiative – the ability to work alone when urgent tasks require completion.
Adaptability – adapting to the demands of the business which may require tasks to be completed for other departments to assist with backlogs
Problem Solving – responding to the ever-changing environment and reacting quickly to overcome challenges

Position Requirements

A thorough appreciation of the systems and processes used to manage the Sales Order demand and the mechanisms to fulfil the Order book. A firm understanding of Microsoft applications specifically, Word and Excel are a requirement. Become an intermediate user of Unleashed with an ability to troubleshoot straightforward transaction problems or escalate to a Super User or Helpdesk if a complex problem arises.

Marketing knowledge & experience with creating literature and managing social media platofrms.

Develop an awareness of the industry, the trends of the market and the medium and long-term demands that Eye Technology needs to appreciate and undertake to maintain its competitive advantage, through attendance of annual exhibitions.

Pay: £25,420.00-£26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in rochford, ess

Sales and Marketing Coordinator

Sales and Operations Coordinator

FM Supervisor

Site Manager

Lettings Assistant

Business Support Assistant - HelpDesk - Lakeside Shopping Centre

Relationship Manager, SME Business Banking

Contract Manager – Lords

Infrastructure Engineer

Senior Network Engineer - Basildon

Premises Assistant - School Caretaker - Basildon

FM Technician

Building Services Engineer – South and south East London

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