Online work from home Work, Jobs in Rowlands Gill, Dur (with Salaries)

Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
1d
Customer Service Centre Agent
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
8d
Customer Support Associate (Specialist Support Team)
Nationwide Building Society —Newcastle upon Tyne
- From £26,500 a year
- Full-time
- Communication skills
Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
14d
Barista
Starbucks —Stanley
- Weekend availability
- Store discount
- Employee assistance programme
Customer Service Advisor
Gap Renew —Gateshead
- £12.75 - £13.75 an hour
- Part-time
- CRM software
- Customer service
- English
- Free parking
- Store discount
Quick apply
5d
Receptionist Part Time
PREM Group —Newcastle upon Tyne
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Administration Assistant
Durham County Council —Durham
- £25,583 - £26,824 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
11d
Customer Hub Advisor (Compressed/Weekend Shift)
Ocado Retail —Sunderland
- £26,184 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
Project Support Officer
Durham County Council —Durham
- £32,597 - £36,363 a year
- Temporary
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
8d
Customer Hub Advisor (Late Shift)
Ocado Retail —Sunderland
- £27,275 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
Housing Administration Officer
Durham County Council —Durham
- £25,583 - £26,824 a year
- Part-time
- Hybrid work
- Annual leave
11d
Clerical Officer Receptionist
Durham County Council —Durham
- £25,185 - £25,989 a year
- Temporary
- Hybrid work
- IT
- Communication skills
- Annual leave
11d
Information Rights Team Support Officer
Rural Payments Agency —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Analysis skills
- Presentation skills
- Communication skills
Claims Handler - Settlements
Tesco Insurance —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Hybrid work
- Computer literacy
- IT
- Communication skills
- Employee discount
Acas Adviser
Advisory, Conciliation and Arbitration Service —Newcastle upon Tyne
- £30,120 - £30,995 a year
- Temporary
- Hybrid work
- Customer service
- Presentation skills
- Human resources
9d
Customer Service Expert - Gateshead onsite (Government Contract)
Teleperformance —Gateshead
- £24,784.50 a year
- Full-time
- Customer service
- Contracts
- Typing
- Employee discount
- Referral programme
Service Colleague (Express)
ASDA —Newcastle upon Tyne
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
1d
Customer Consultant
Skipton Building Society —Newcastle upon Tyne
- £25,500 a year
- Full-time
- Time management
- Annual leave
- Employee assistance programme
12d
Detention Custody Officer
Serco Plc —Consett
- £27,484.00 - £28,857.57 a year
- 12 hour shift
- No experience needed
- Free parking
- Paid training

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Customer Service Agent

Hays Travel -
Sunderland

Apply Now

Job details

1 day ago

Benefits

Employee discount

Qualifications

Computer literacy
Organisational skills
Communication skills

Full job description

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a network of personal travel consultants working from home, and a growing independence group and franchise operation. Our Head Office, based in Sunderland, is home to tour operator teams, finance, events, communications, marketing, people/HR, and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Responsibilities

An exciting new role based in our new Customer Support Team has become available. The Customer Support Team provides service to a number of divisions including: Homeworkers, Web , Virtual Call Centre and Independent group Fulfilment.

Working as a Customer Support advisor you will be liaising directly with customers over the phone for any pre-departure queries, amendments to Customers bookings, producing documentation instantly on booking and meeting both customer and agents requirements. You must be performance driven and customer focused, with a positive can-do attitude.

We also have our online support functions which includes engaging with customers via our social media platforms, dealing with Foreign Exchange queries and logging our Trust Pilot reviews.

Competences / Qualifications

Excellent communication, organisational and administration skills
Accuracy and good attention to detail
Ability to work to strict deadlines
Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required
Computer literate
Ability to act on own initiative and prioritise workload
Flexibility to suit needs of the business
Motivational and development skills

Specific Duties

To ensure that all bookings are administered professionally and within given timescales
To ensure that all incoming telephone calls are processed on a timely basis and in a first class manner
To ensure e-mails are prioritised and dealt with on a timely basis
Daily/weekly Audit and Exception Reporting
Report any issues/improvements where appropriate
Monitoring and maintaining high productivity

General

To undertake any other duties that may fall into the job criteria
NB – this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

Supportive
Motivational
Innovative
Loyal
Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles

Apply Now

Refine Your Search

online work from home jobs in rowlands gill, dur

Customer Service Agent

Customer Service Centre Agent

Customer Support Associate (Specialist Support Team)

Customer Service Representative

Barista

Customer Service Advisor

Receptionist Part Time

Administration Assistant

Customer Hub Advisor (Compressed/Weekend Shift)

Project Support Officer

Customer Hub Advisor (Late Shift)

Housing Administration Officer

Clerical Officer Receptionist

Information Rights Team Support Officer

Claims Handler - Settlements

Acas Adviser

Customer Service Expert - Gateshead onsite (Government Contract)

Service Colleague (Express)

Customer Consultant

Detention Custody Officer

I want to receive the latest job alerts for online work from home in rowlands gill, dur

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