Liaison Work, Jobs in Rubery, Wor (with Salaries)

Service Administrator/Co-ordinator
RDS Limited —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
Customer Liaison Advisor
NPS Law —Solihull
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
4d
Customer Liaison Officer
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee discount
Tenant Liaison Officer
Liberty —Birmingham
- £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Customer Service Adviser
Abbott's Security —Dudley
- £13.50 - £14.00 an hour
- Part-time
- Microsoft Word
- English
- In-person
- Annual leave
Quick apply
12d
Security Liaison Officer - Birmingham
St Andrew's Healthcare —Birmingham
- £24,853 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
13d
Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
5d
Community Liaison & Tenant Experience Co-ordinator
L7 Management LLP —Birmingham
- £24,420 - £28,000 a year
- Full-time
- Hospitality
- Customer service
- Organisational skills
Quick apply
7d
Family Money Management Adviser (Family MMA)
Citizens Advice —Kidderminster
- £24,055 - £26,076 a year
- Part-time
- English
- Organisational skills
- IT
Quick apply
5d
Operations Assistant
Birmingham City University —Birmingham
- £28,287 - £32,006 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Administrator - Property & Facilities
Listers —Solihull
- Up to £29,000 a year
- Part-time
- Maintenance
- Organisational skills
- IT
- Employee discount
- Life insurance
Youth leader secretary
Alvechurch fc —Birmingham
- £13 - £15 an hour
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
- Free parking
Quick apply
Liaison Lead for East Talking Therapies
Midlands Partnership University NHS Foundation Trust —Tamworth
- £49,387 - £56,515 a year
- Part-time
- Supervising experience
- Communication skills
- Annual leave
2d
Family Liaison Officer
Ark Schools —Birmingham
- £24,703.54 - £29,614.14 a year
- Full-time
- School
- Employee assistance programme
Customer Services Operations Manager
Walsall Housing Group —Walsall
- £59,331 - £62,356 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
1d
Sales & Marketing Coordinator
Tarplett Generator Services Ltd —Pershore
- From £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Annual leave
- Flexible schedule
Quick apply
4d
Responsible Individual for children's home
Premium children’s care —Moseley
- £500 a day
- Management
- Microsoft Office
- Supervising experience
Quick apply
6d
Events Executive
WMGC —Birmingham
- £32,000 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
Engage 2 Employ Coach - Birmingham - FTC until 31.03.2027
St Basils —Birmingham
- £27,016 - £28,821 a year
- Weekend availability
- Teaching
Homeless Recovery Coordinator
Change Grow Live —Birmingham
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Employee discount

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Service Administrator/Co-ordinator

RDS Limited -
Birmingham

Quick apply

Job details

Temp to perm | Full-time | Fixed term contract
£26,000 - £28,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
English
Administrative experience
Continuous improvement
Business Administration

Full job description

Role Purpose

The Service Administrator plays a key role in supporting the service operation of the business, ensuring the efficient coordination of engineers, accurate administration of service jobs, and high levels of customer satisfaction. This role acts as a central point of contact between customers, engineers, suppliers, and internal teams, helping to keep service activities running smoothly and compliantly.

Tasks within Role

Working within the service department being reactive to all client’s requirements i.e quotations, reactive raising/involvement, problem solving and escalations.
Working and operating with a number of different systems from a RDS perspective and also client perspective. (Client Portals).
Working to tight deadlines, KPI’s and SLA’s for a number of different clients, working to an end goal of delivering on all set targets both internally and externally.
Point of contact for the engineer base from an operational perspective i.e supplier control and part control.
Working closely with the existing service director, supporting them in ensuring all previous day worksheets are compiled, remedials works or job resolution are concluded for the relevant next stages of that task.
Dealing and working with our supply chain, issuing of order numbers and control purchases for delivery right through to issue to frontline engineers.
Compliance and quality control using existing tools i.e auditing and training, be able to check and monitor engineer worksheets to a point of delivering better information and task completion.
Be instrumental in ensuring and delivering maintained levels of quality, efficiency and profitability within all aspects of day to day works.
Pivotal in providing clarity, resolution, transparency between frontline to back office within day to day scheduled works & reactive works.

Day to Day Function/Tasks

Engineer liaison
Client & Supplier Liaison
Portal updates/Back-office Job Systems and updates
Engineer Timesheets (to be discussed)
Job scheduling/Job arrangement

Key Responsibilities

Working within a multitude of different back-office systems and client portals ensuring delivery and adherence of timescales/deadlines and key operational updates.
Serve as an escalation point for internal/external customers/frontline engineers, coordinating across all internal teams to ensure issue resolution is completed in a timely manner.
To provide support to RDS Frontline Technician’s, to take calls covering a wide scope of situations across a broad scope of product types, a multitude of varying manufactures and bespoke industrial configurations.
To be able to liaise and remedy service-related issues, in the quickest and most cost-effective conclusion or to be able to establish a clear route for conclusion using the existing RDS internal infrastructure.
Use internal system software to commission and troubleshoot day-to day work.
To be able to determine and define clear deliverables, roles and responsibilities for staff members required for the specific ongoing works.
Once fully trained, you will join the out-of-hours emergency standby rota on a roughly 1-in-10 rotation.

Skills

Ability to demonstrate an approach of continuous improvement across all areas of the department/business
Ability to diffuse and resolve issues in a timely manner within a service arena.
Ability to understand and implement compliance documentation and disrepute to all required staff.
Ability to be able to work and navigate around various IT based platforms that are pivotal to day-to-day operation.
Ability to work with a very reactive environment and be able to adapt and multitask with whatever challenge/tasks the working day can create.
To be able to understand, give guidance and possibly implement regularity directives, to be ahead of all industry standards and industry/market trends.
Resolve and respond to customer issues and enquiries
Assist and support technicians in executing their day-to-day tasks.
Strong sense of personal accountability regarding decision-making.
Experience working in a high-level collaborative environment and promoting a teamwork mentality to resolve issues in a timely and effective manner.
Ability to work independently applying your knowledge into the role to benefit the department/team whilst enhancing your personal development.
Be comfortable and able to work within a fast pace, fast changing environment/department.

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Birmingham B30 3HX: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you live within a 10 radius of the office (B30 3HX)

Experience:

Administrative: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in rubery, wor

Service Administrator/Co-ordinator

Customer Liaison Advisor

Customer Liaison Officer

Tenant Liaison Officer

Customer Service Adviser

Security Liaison Officer - Birmingham

Member Support Administrator

Community Liaison & Tenant Experience Co-ordinator

Family Money Management Adviser (Family MMA)

Operations Assistant

Administrator - Property & Facilities

Youth leader secretary

Liaison Lead for East Talking Therapies

Family Liaison Officer

Customer Services Operations Manager

Sales & Marketing Coordinator

Responsible Individual for children's home

Events Executive

Engage 2 Employ Coach - Birmingham - FTC until 31.03.2027

Homeless Recovery Coordinator

I want to receive the latest job alerts for liaison in rubery, wor

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