Concierge Work, Jobs in Runcorn, Chs (with Salaries)

Guest Services Manager
Kimpton —Manchester
- Up to £33,000 a year
- Full-time
- Hotel
- Organisational skills
- Guest services
- Annual leave
- Employee discount
Night Concierge
Select Estates —Manchester
- £13.75 an hour
- Full-time
- Hospitality
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
14d
Concierge
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Guest Experience Host / Concierge - Seasonal
The Reserve Chester Zoo —Chester
- £12.71 an hour
- Resort
- Employee assistance programme
- Employee discount
Quick apply
Concierge - Wilmslow
Pegasus Homes —Wilmslow
- £24,500 a year
- Weekend availability
- English
- Hotel
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Front of House Concierge
Panoramic 34 —Liverpool
- From £15.21 an hour
- Part-time
- Serving
- Hospitality
- Computer literacy
- Employee discount
Quick apply
8d
Concierge Days 7am-7pm
McGoff Group —Manchester
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Day Concierge - Salford, M50
Encore —Salford
- £27,000 - £30,000 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Head Concierge
The Municipal Hotel & Spa MGallery —Liverpool
- Up to £29,000 a year
- Full-time
- Hospitality
- Hotel
- IT
- Employee discount
Quick apply
5d
Concierge
Athena Healthcare Group —New Brighton
- £11.69 an hour
- Hospitality
- IT
- Communication skills
- Referral programme
Hotel Concierge Supervisor
Dakota Hotels —Manchester
- £29,250 a year
- Full-time
- Hospitality
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Broughton - Front of House, Brand Ambassador, STARS
Securitas —Broughton
- £13.25 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
1d
Front of House Concierge
Chevron Security —Manchester
- £13.12 an hour
- Full-time
- Organisational skills
- Front desk
- In-person
Quick apply
Security Support Officer
Chester Zoo —Chester
- £12.71 an hour
- Customer service
- First Aid Certification
- Employee discount
Virtual Lifestyle Concierge | German speaking
Ten Group —Liverpool
- Full-time
- Hybrid work
- Customer service
- English
- Organisational skills
- Annual leave
- Work from home
Quick apply
Receptionist
CitySuites —Salford
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
7d
Front Office Supervisor
Hilton —Liverpool
- £14.84 an hour
- Full-time
- Employee stock purchase plan
- Annual leave
Head Host/Hostess
Sefton Hospitality Operations Ltd —Liverpool
- From £13.21 an hour
- Part-time
- Hospitality
- Hotel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Commis Chef
Warner Leisure Hotels —Willaston
- £8.50 - £13.21 an hour
- Part-time
- Culinary experience
- Hotel
- Communication skills
- Free parking
- Annual leave
Hotel Chauffeur & Valet Driver
Dakota Manchester Airport —Manchester
- £13.50 an hour
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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Guest Services Manager

Kimpton -
Manchester

Apply Now

Job details

Full-time
Up to £33,000 a year

Benefits

Annual leave
Free or subsidised travel
Employee discount
Paid volunteer time
Referral programme
Sick pay

Qualifications

Organisational skills
Guest services
Leadership

Full job description

We’re on the look for a passionate and hands-on Guest Services Manager (Full-Time) to lead our team and bring their energy to the Kimpton Clocktower Hotel!

Kimpton Clocktower Hotel is a Manchester icon - a bold blend of grand Victorian architecture and playful, contemporary design. We’re a little bit classic, a little bit rebellious and always full of character! From buzzing social spaces to unforgettable dining and events, we create stays that feel vibrant, personal and anything but ordinary.

As our Guest Services Manager, you’ll be at the heart of the action - leading your team, driving results and creating memorable experiences for every guest. Your role will include the following responsibilities:

Reporting into the Front Office Manager leading the Guest Services team to deliver exceptional service ensuring all guest requests and experiences are handled efficiently and professionally.
Leading, coaching and developing the Guest Services team to maintain high service standards and operational performance.
Managing rotas and staffing levels to ensure coverage across shifts while supporting departmental budgets.
Handling guest queries, requests and escalations ensuring issues are resolved promptly and to the satisfaction of guests.
Collaborating with Front Office, Housekeeping and other departments to ensure seamless service delivery and communication.
Ensuring compliance with hotel policies, procedures and health and safety standards across all Guest Services operations.

We want a true guest-pleaser - a leader who thrives on delivering unforgettable experiences and brings out the best in their team. Plus, we’re looking for someone who has…

Experience as a Guest Services Manager, Concierge Manager or similar role in a hotel or resort environment
Proven leadership experience managing guest-facing teams.
Excellent communication, problem-solving and conflict resolution skills.
Strong organisational skills with the ability to manage multiple priorities and busy shifts.
Experience with hotel property management systems and guest services operations.
A strong focus on delivering exceptional guest experiences and maintaining operational standards.

Joining the Kimpton family isn’t just about providing our guests with excellent service - we’ve secured a spot in Fortune’s ‘100 Best Companies to Work For’ 7 times since 2009, and it’s no surprise why! We can offer you…

Financial Perks: up to £33,000.00 per annum, guaranteed hours, free meal on shift, paid holidays, enhanced sick pay, subsidised travel for unsocial hours, plus Wagestream to save, track, and access your pay anytime.
Career Growth: Training programmes, global progression opportunities and 2 paid volunteering days per year. IHG was recognised as a ‘Best Employer 2025’ UK by Mercer.
Colleague Perks: Discounts at 6,000+ IHG hotels worldwide, plus friends & family rates. Extra savings through our perks portal on shopping, experiences and more.
Wellbeing: Generous maternity/paternity pay, 24/7 employee assistance, and access to mental health first-aiders.
Refer a Friend: Share the opportunity and reap rewards when your friends join!

If you’re someone who likes to march to the beat of your own drum and wants to join a company that celebrates authentic individuality, apply today! Check out our Instagram page @kimptonclocktower to see more.

As a Guest Services Manager, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.

You must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business. We provide equal employment opportunities to all applicants and colleagues without regard to race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Apply Now

Refine Your Search

concierge jobs in runcorn, chs

Guest Services Manager

Night Concierge

Concierge

Guest Experience Host / Concierge - Seasonal

Concierge - Wilmslow

Front of House Concierge

Concierge Days 7am-7pm

Day Concierge - Salford, M50

Head Concierge

Concierge

Hotel Concierge Supervisor

Broughton - Front of House, Brand Ambassador, STARS

Front of House Concierge

Security Support Officer

Virtual Lifestyle Concierge | German speaking

Receptionist

Front Office Supervisor

Head Host/Hostess

Commis Chef

Hotel Chauffeur & Valet Driver

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