Head of customer service Work, Jobs in Rushden, Nth (with Salaries)

Conversion and Compliance Officer
Gateway Education —Northampton
- £26,000 - £26,500 a year
- Full-time
- Hybrid work
- CRM software
- Spanish
- Sales
- Work from home
Quick apply
8d
Fractional Chief Operating Officer (COO)
Trade Mastermind Limited —Peterborough
- £150,000 - £200,000 a year
- Full-time
- Continuous improvement
- Team management
- Recruiting
Quick apply
10d
Supervisor
Flannels —Rushden
- £31,450 a year
- Full-time
- Supervising experience
- Training & development
- Retail management
- Employee discount
Quick apply
Senior Customer Service Specialist
Trade Mastermind Limited —Peterborough
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Conflict management
- Mentoring
- Free parking
- Annual leave
Quick apply
11d
Responsive Administrator
FSG Property Services Ltd —Milton Keynes
- Up to £32,000 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
4d
Regional Water Supply Manager
Anglian Water Services Ltd —Milton Keynes
- £83,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
8d
People Experience Coordinator
East West Rail —Milton Keynes
- Hybrid work
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
3d
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Marketing
- Free parking
- Flexitime
Quick apply
Head of Customer Service
Trade Mastermind Limited —Peterborough
- £60,000 a year
- Full-time
- Team management
- In-person
- Leadership
- Free parking
Quick apply
1d
Head of Transformation & Service Improvement
West Northamptonshire Council —Northampton
- £84,166 - £90,437 a year
- Continuous improvement
- Team management
- AI
2d
HR Assistant
Safenames Ltd —Milton Keynes
- £26,750 - £29,492 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
1d
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Customer Hire and Sales Coordinator
GAP Group —Finedon
- Full-time
- Microsoft Office
- Annual leave
Site Health and Safety Advisor
Prestige Homeseeker Park & Leisure Homes —Rushden
- £35,000 - £40,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Travel
Quick apply
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
Chocolate Advisor
Lindt & Sprungli (U.K.) Limited —Milton Keynes
- Part-time
- Bar
- Customer service
Quick apply
2d
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Website Content Executive
Booker Group —Wellingborough
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Buying Assistant
Bodypower Sports plc Fitness Superstore —Moulton
- £27,000 a year
- Full-time
- Merchandising
- Analysis skills
- Data entry
- Free parking
- Employee discount
Quick apply
12d

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head of customer service jobs near rushden, nth

Conversion and Compliance Officer

Gateway Education
Northampton

Quick apply

Job details

Permanent | Full-time
£26,000 - £26,500 a year
8 days ago

Benefits

Company pension
Work from home

Qualifications

CRM software
Record keeping
Spanish
Customer service call handling
Driving Licence
Sales
Client engagement
Databases
Russian
Bachelor's degree
Client services
Recruiting
Organisational skills
Outbound calling
Communication skills

Full job description

The Role

Gateway Education is looking for a confident, commercially minded and highly organised Conversion and Compliance Officer.

The majority of the role will support Oxbridge Scholars, Gateway Education’s international pre-university summer programme. You will manage prospective students and their parents from initial enquiry through to confirmed registration, including proactive follow-up calls, online interviews and registration administration.

This is a target-driven role requiring excellent communication, strong organisation and the ability to build trust with families from around the world. Oxbridge Scholars is working towards welcoming approximately 270 students, creating considerable earning potential through the per-student bonus structure.

The role also includes responsibility for supporting Gateway Education’s accommodation compliance processes and short-term student placements.

Key Responsibilities

Oxbridge Scholars Conversion and Student Support

Manage prospective students and families from initial enquiry through to confirmed registration.

Make proactive follow-up calls and respond promptly to enquiries by telephone and email.

Conduct online or telephone interviews with students and parents.

Provide clear and accurate information about Oxbridge Scholars programmes, subjects, locations, fees, accommodation and the student experience.

Follow up outstanding registration forms, documents, deposits and payments.

Build positive relationships with international families and address questions or concerns affecting their decision.

Maintain accurate records, follow-up dates and pipeline information within the company CRM.

Monitor conversion activity and provide regular updates on interviews, registrations and projected student numbers.

Work closely with the marketing, finance and operations teams to provide a smooth experience for every family.

Support parent webinars, online information sessions and other programme-promotion activities as required.

Accommodation Compliance and Operations

Carry out annual in-person compliance visits to existing accommodation providers.

Maintain and monitor provider documentation, including DBS checks, insurance records, gas safety certificates and safeguarding training.

Ensure record-keeping systems meet AEGIS, other relevant accrediting-body and internal requirements.

Assist the Head of Operations with short-term student placements.

Participate in the out-of-hours emergency telephone rota.

Provide cover for the Head of Operations during periods of absence.

About You

You will have:

A bachelor’s degree.

Previous experience in a fast-paced sales or customer-service role.

Experience working towards individual or team targets.

Confidence making outbound calls and guiding customers towards a decision.

Excellent spoken and written communication skills.

The ability to communicate professionally with both parents and young people.

A proactive, self-motivated and results-focused approach.

Strong organisational skills and the ability to manage multiple priorities.

Good all-round computer proficiency, including experience using CRM systems or customer databases.

A strong commitment to teamwork and customer satisfaction.

A full UK driving licence and access to your own vehicle.

The ability to work effectively and independently from home.

Previous experience in education, international programmes, student recruitment, safeguarding or accommodation compliance would be advantageous but is not essential.

Fluency in an additional language would also be advantageous, particularly Spanish or Russian.

Right to Work

Applicants must already have the legal right to work in the United Kingdom. Sponsorship is not offered.

Safeguarding

Gateway Education is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to complete appropriate safer-recruitment checks, including an enhanced DBS check, and undertake the company’s required safeguarding training.

Pay: £26,000.00-£26,500.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Northampton

Quick apply

Refine Your Search

head of customer service jobs in rushden, nth

Conversion and Compliance Officer

Fractional Chief Operating Officer (COO)

Supervisor

Senior Customer Service Specialist

Responsive Administrator

Regional Water Supply Manager

People Experience Coordinator

Luxury Events & Fundraising Relationship Executive

Head of Customer Service

Head of Transformation & Service Improvement

HR Assistant

Head of Professional Services

Customer Hire and Sales Coordinator

Site Health and Safety Advisor

Head of FM Key Accounts

Chocolate Advisor

Service Desk Co-ordinator

Website Content Executive

Intelligence and Incident Response Co-ordinator

Buying Assistant

I want to receive the latest job alerts for head of customer service in rushden, nth

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