Hotel assistant Work, Jobs in Salcombe, Dev (with Salaries)

Guest experience assistant
Gara Rock Hotel —Salcombe
- £27,040 - £28,288 a year
- Weekend availability
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Flexible schedule
Quick apply
2d
Zephyr Food & Beverage Assistant (Live in Accommodation Available)
Dart Marina Hotel Limited —Dartmouth
- £12.71 an hour
- Full-time
- Customer service
- English
- Hotel
- Free parking
- Employee discount
Quick apply
6d
Receptionist
Drake Hotel —Plymouth
- From £12.71 an hour
- Part-time
- Microsoft Word
- English
- Hotel
- Employee discount
Quick apply
4d
Casual Food & Beverage Assistant
Millennium Hotel and Resorts UK —Plymouth
- Up to £12.71 an hour
- Bar
- Customer service
- Hotel
- Store discount
- Employee discount
Quick apply
Food and Beverage Assistant
Berry Head Hotel Ltd —Brixham
- From £12.75 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Kitchen Assistant
Crabshell Inn, Kingsbridge —Kingsbridge
- Up to £12.71 an hour
- Part-time
Quick apply
General Assistant (Part-time)
ANCHORAGE HOTEL —Torquay
- £12.80 - £13.50 an hour
- Part-time
- Serving
- Bar
- Customer service
- Free parking
Quick apply
7d
Hotel General Assistant
Browns Hotel —Dartmouth
- Up to £14.25 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Employee discount
Quick apply
5d
Finance Office Assistant / Sales Ledger
Dart Marina Hotel Limited —Dartmouth
- From £13.52 an hour
- Part-time
- Hotel
- In-person
- Phone etiquette
- Free parking
- Employee discount
Quick apply
3d
Part Time Hotel & Spa Receptionist
China Fleet Country Club —Saltash
- Part-time
- Microsoft Word
- Computer literacy
- Hotel
3d
Food and Beverage Assistant
The Imperial Torquay - Restaurant —Torquay
- £25 an hour
- Full-time
- Serving
- No experience needed
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Food and Beverage Assistant
Hotel Indigo —Torquay
- £13.15 an hour
- Overtime
- Serving
- Hotel
- Guest services
- Annual leave
- Employee assistance programme
19h
Maintenance Assistant
Hampton by Hilton Torquay Harbour —Torquay
- £12.77 an hour
- Weekend availability
- Customer service
- English
- Supervising experience
- Employee discount
- Sick pay
Quick apply
23h
Bar Assistant
Caledonian Torbay Hotel —Torquay
- Full-time
- Serving
- Bar
- Customer service
- Employee discount
Quick apply
9d
Restaurant Assistant
Caledonian Torbay Hotel —Torquay
- Part-time
- Serving
- Customer service
- Hotel
- Employee discount
Quick apply
4d

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Zephyr Food & Beverage Assistant (Live in Accommodation Available)
Dart Marina Hotel Limited —Dartmouth
This full time role will involve split shifts and hours throughout the festive period.*.
£12.71 an hour
Quick apply
6d

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Guest experience assistant

Gara Rock Hotel -
Salcombe

Quick apply

Job details

Full-time
£27,040 - £28,288 a year
2 days ago

Benefits

Free parking
Discounted or free food
Flexible schedule
On-site parking

Qualifications

Guest check-in and check-out
Customer service call handling
Guest relations
Hotel and accommodations experience
Inbound customer enquiry call handling
Computer literacy
Filing
Complaint handling
Organisational skills
Front desk
Computer skills
Guest services telephone call handling
Communication skills
Hotel front office operations

Full job description

The Guest experience assistant is responsible for providing a warm, professional, and welcoming first point of contact for all hotel guests. The role involves managing guest arrivals and departures, handling reservations and enquiries, processing payments, responding to guest requests, and ensuring that every guest receives a high standard of service throughout their stay.The successful candidate will represent the hotel in a friendly, professional, and courteous manner and will play an important role in creating a positive guest experience. They will also work closely with other departments to ensure that guest needs are communicated effectively and that the hotel operates smoothly.

Permanent / Full time

Key Responsibilities

1. Guest Service and Reception

Welcome guests to the hotel in a friendly, professional, and courteous manner.
Provide an efficient and professional check-in and check-out service.
Verify guest details and ensure all required registration information is completed accurately.
Explain hotel facilities, services, opening times, policies, and local amenities to guests.
Respond promptly and professionally to guest questions, requests, and concerns.
Assist guests with luggage, directions, transportation arrangements, and other reasonable requests where appropriate.
Maintain a positive and helpful attitude at all times.
Build good relationships with guests and provide personalised service wherever possible.
Recognise returning guests and regular customers and provide appropriate levels of service.
Follow up on guest complaints and requests to ensure they have been resolved satisfactorily.

2. Telephone, Email and General Enquiries

Answer telephone calls promptly and professionally.
Respond to guest emails and enquiries in a timely manner.
Provide accurate information about rooms, rates, availability, facilities, services, and hotel policies.
Take and relay messages accurately.
Maintain professional communication standards in all written and verbal interactions.

3. Administration

Complete daily reception administration and required reports.
Ensure all relevant information is passed between shifts.
Maintain organised reception files and documentation.
Complete handover notes for the incoming shift.
Keep the reception area tidy, clean, professional, and welcoming.
Work closely with housekeeping to ensure rooms are clean, inspected, and ready for arrival.
Communicate guest requests and maintenance issues to the appropriate departments.
Maintain effective communication during shift handovers.

General Duties

Maintain a professional appearance and adhere to the hotel's uniform and grooming standards.
Follow the hotel's policies, procedures, and service standards.
Attend staff meetings, briefings, and training sessions as required.
Keep up to date with hotel services, facilities, promotions, and operational changes.
Assist colleagues during busy periods and contribute to effective teamwork.
Maintain a positive working relationship with colleagues and management.
Be flexible and willing to undertake reasonable additional duties within the scope of the role.

Shift ResponsibilitiesThe Guest experience assistant may be required to work a variety of shifts depending on the hotel's operating hours and business requirements. This may include:

Day shifts
Evening shifts
Weekends
Bank holidays
Public holidays
Busy periods and special events

Flexibility and reliability are therefore essential requirements of the position.

Person Specification

Previous experience in a customer service, hospitality, hotel, reception, or similar role is desirable.
Excellent verbal and written communication skills.
A friendly, approachable, and professional manner.
Strong customer service, organisational and administrative skills.
Good attention to detail and accuracy.
Ability to use computers and standard office software.
Willingness to work flexible hours.

Pay: £27,040.00-£28,288.00 per year

Benefits:

Discounted or free food
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel assistant jobs in salcombe, dev

Guest experience assistant

Zephyr Food & Beverage Assistant (Live in Accommodation Available)

Receptionist

Casual Food & Beverage Assistant

Food and Beverage Assistant

Kitchen Assistant

General Assistant (Part-time)

Hotel General Assistant

Finance Office Assistant / Sales Ledger

Part Time Hotel & Spa Receptionist

Food and Beverage Assistant

Food and Beverage Assistant

Maintenance Assistant

Bar Assistant

Restaurant Assistant

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