Customer service manager Work, Jobs in Sandon, Sts (with Salaries)

Assistant Manager - Regent Tours
Hays Travel —Stone
- Full-time
- Customer service
- Business development
- Mentoring
- Annual leave
- Employee discount
6h
Regional Customer Relationship Manager
Barchester Healthcare —Lichfield
- From £400,000 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
CRM Manager
Riviera Travel —Burton-On-Trent
- Up to £55,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- In-person
- Work from home
- Employee assistance programme
Quick apply
Customer Delivery Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- Customer service
- Team management
- Communication skills
- Flexitime
10d
Assistant Store Manager
Mountain Warehouse —Trentham
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Floor Manager
B&M Retail —Stone
- Weekend availability
- Merchandising
- Retail management
- Leadership
- Employee discount
Concession Store Manager
ProCook —Stafford
- £30,000 - £33,000 a year
- Weekend availability
- Sales
- Customer service
- POS
- Employee assistance programme
- Employee discount
Quick apply
9d
Event Sales Manager
Grand Station —Wolverhampton
- £26,437 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
3d
Business Development Manager (BDM) - Stafford - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stafford
- £35,875 a year
- Full-time
- Business development
- Presentation skills
- Referral programme
Quick apply
Fleet Sales Account Manager
Greenhous - Retail & Fleet —Telford
- £21,500 a year
- CRM software
- Data analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager - WV Active Bilston-Bert Williams
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
- Training & development
2d
Retail Showroom Assistant Manager
TILE MOUNTAIN LTD —Stoke-on-Trent
- £30,000 a year
- Weekend availability
- Customer service
- Team management
- In-person
- Employee discount
- Referral programme
Quick apply
VodafoneThree - Operational CX Improvement Delivery Manager
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Customer service
- Agile
- Employee discount
6d
Nationwide Mobile Operations Support Manager
First Fence —Swadlincote
- £50,000 a year
- Full-time
- Management
- Continuous improvement
- Training & development
- Annual leave
- Employee discount
Quick apply
7d
Assistant Manager
The Rank Group —Burton-On-Trent
- From £32,500 a year
- Customer service
- Training & development
- Guest services
- Employee discount
- Sick pay
Quick apply
General Manager
Anglo Taverns —Burton-On-Trent
- £35,000 - £40,000 a year
- Weekend availability
- Bar
- Cash handling
- Leadership
- Free parking
- Employee discount
Quick apply
10h
Fuel Oils Office Manager
VITAGAS LTD —Telford
- £32,000 - £40,000 a year
- Full-time
- Sales
- Writing skills
- Administrative experience
- Free parking
Quick apply
Mindplace Centre Manager Stafford
Bupa —Stafford
- From £43,000 a year
- Full-time
- Management
- Sales
- Customer service
- Gym membership
- Life insurance
Quick apply
ICT Account Manager
Staffordshire County Council —Stafford
- £50,269 - £54,495 a year
- Call to connect
- Organisational skills
- Communication skills
7d
General Manager
Arnold Clark —Telford
- From £60,000 a year
- Customer service
- Recruiting
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d

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customer service manager jobs near sandon, sts

Assistant Manager - Regent Tours

Hays Travel -
Stone

Apply Now

Job details

Full-time
6 hours ago

Benefits

Annual leave
Employee discount
Referral programme

Qualifications

Travel arrangements
Leisure travel sales
Customer service
Microsoft Office Suite
Business development
Partnership building
Mentoring
Organisational skills
Customer interaction
Team motivation leadership
Communication skills

Full job description

This role is based in our Spear Travels branch.

Full Time | 37.5 Hours per Week Competitive Salary & Unlimited Bonus Potential

If you're passionate about travel, why not come and work at Travel Weekly's High Street Agency of the Year 2026?

About the Role

We are looking for an enthusiastic and organised Assistant Manager - Groups Travel to support the growth and success of our Groups Travel business. This exciting role combines leadership, sales, customer service and operational responsibilities, helping to develop escorted tours and private group travel whilst supporting the wider branch team.

Working alongside the Manager, you will play a key role in driving sales, developing new business opportunities, maintaining strong supplier relationships and ensuring exceptional customer experiences from enquiry through to travel.

Key Responsibilities

Support the Manager with the day-to-day operation of the Groups Travel department.
Assist in the planning, development and promotion of escorted tours and private group travel programmes.
Research destinations, itineraries, hotels, attractions and transport options to create exciting travel experiences.
Build and maintain strong relationships with suppliers, coach operators, hotels and tour providers.
Coordinate tour logistics, including itineraries, rooming lists, travel documentation and supplier payments.
Manage group travel enquiries and oversee bookings through to completion.
Support, mentor and motivate team members to achieve individual and departmental targets.
Identify opportunities to grow sales and develop new group travel business.
Create and support marketing initiatives, including brochures, social media content, promotional campaigns and customer events.
Attend travel showcases, presentations and customer events to promote Spear Travels tours and services.
Ensure bookings, payments and administration are processed accurately and efficiently.
Deliver outstanding customer service via telephone, email and face-to-face interactions.
Undertake Tour Manager duties and provide operational support on escorted tours when required.
Deputise for the Manager in their absence.

What We're Looking For

Previous travel industry experience, ideally within group travel, escorted tours or retail travel.
Proven ability to deliver exceptional customer service.
Strong organisational skills with excellent attention to detail.
A passion for travel and creating memorable customer experiences.
Excellent communication and relationship-building skills.
Ability to support, motivate and develop others.
Commercial awareness with a proactive approach to achieving sales targets.
Confident using Microsoft Office applications.
Experience in marketing, event planning or people management would be advantageous.

Why Should You Work for Spear Travels?

There's more to life than work, annual leave and pensions. At Spear Travels, we're committed to helping our colleagues thrive both personally and professionally. We offer:

Excellent training and development programmes
Career progression and promotion opportunities
Educational and familiarisation trips
Discounts on your own holidays
Uncapped earning potential
Health Care Plan
Eyecare vouchers
Retail and shopping discounts
Long service awards
Recommend a Friend bonus scheme
Smile Rewards, a personalised Mastercard loaded with daily and monthly booking incentives
A supportive team culture that celebrates success and encourages one another every day

We pride ourselves on delivering exceptional customer service and inspiring travel experiences, while creating a positive and rewarding place to work.

If you're a motivated travel professional with leadership potential and a passion for helping customers discover the world, we'd love to hear from you.

Spear Travels is committed to safeguarding and promoting the welfare of all colleagues. As an accredited apprenticeship provider, we undertake basic Disclosure and Barring Service (DBS) checks for relevant roles.

Data Security: All colleagues are responsible for ensuring personal and business data is handled securely and that any data breaches are reported immediately.

Apply Now

Refine Your Search

customer service manager jobs in sandon, sts

Assistant Manager - Regent Tours

Regional Customer Relationship Manager

CRM Manager

Customer Delivery Manager

Assistant Store Manager

Floor Manager

Concession Store Manager

Event Sales Manager

Business Development Manager (BDM) - Stafford - Circa 41k Package - 53k OTE Uncapped

Fleet Sales Account Manager

Operations Manager - WV Active Bilston-Bert Williams

Retail Showroom Assistant Manager

VodafoneThree - Operational CX Improvement Delivery Manager

Nationwide Mobile Operations Support Manager

Assistant Manager

General Manager

Fuel Oils Office Manager

Mindplace Centre Manager Stafford

ICT Account Manager

General Manager

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