Service manager Work, Jobs in Sands, Bkm (with Salaries)

Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
8d
Service Operations Manager - Hemel
Learnd —Hemel Hempstead
- Full-time
- Continuous improvement
- Communication skills
- Sick pay
Regional Service Manager
InPost UK —Hemel Hempstead
- Hybrid work
- Continuous improvement
- Quality control
- Mentoring
- Annual leave
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
IT Product Delivery Manager
Biffa Waste Services —High Wycombe
- £65,000 - £74,000 a year
- Full-time
- Remote
- Continuous improvement
- Communication skills
Quick apply
7d
Branch Manager
Huws Gray Group —Reading
- Customer service
- Continuous improvement
- Leadership
- Employee discount
- Sick pay
Fast-fit Branch Assistant Manager
Merityre Specialists Limited —High Wycombe
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
- Annual leave
- Employee discount
Quick apply
Data Center Shift Manager - Slough
CBRE —Slough
- Full-time
- Training & development
Service Manager
Voyage Care —Pinner
- £45,000 a year
- In-person
- Training & development
- Leadership
- Employee discount
Quick apply
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
9d
Service Delivery Manager (Street Cleansing)
Krinkels UK —Bracknell
- £35,000 - £38,000 a year
- Full-time
- Customer service
- Writing skills
- Supervising experience
Quick apply
Stores Manager
Spire Healthcare —Reading
- Full-time
- Communication skills
- Hospital experience
- Negotiation
- Annual leave
- Employee assistance programme
Contact Centre Operations Manager
Arvato —Datchet
- £50,000 a year
- Customer service
- Analysis skills
- Leadership
- Free parking
- Annual leave
Assistant Manager
Wickes —Slough
- Full-time
- Computer literacy
- Travel
- Retail management
- Employee discount
Outbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Branch Manager
Travis Perkins —High Wycombe
- Full-time
- Customer service
- Recruiting
- Leadership
- Employee discount
Branch Manager
Huws Gray —Reading
- Full-time
- Customer service
- Continuous improvement
- Leadership
- Employee discount
- Sick pay
Quick apply
Service Delivery Manager
Softcat —Marlow
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Flexible schedule
14d
Territory Manager - High Wycombe
Hobbycraft —High Wycombe
- £34,000 - £38,000 a year
- Full-time
- Customer service
- Merchandising
- Recruiting
- Employee discount
2d
Interim Operational Manager MHLT/MHUCC
Hertfordshire Partnership NHS Foundation Trust —St Albans
- £59,798 - £67,020 a year
- Full-time
- Continuous improvement
- Team management
7d

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Service Desk Manager

EA-RS Group -
High Wycombe

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year
8 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Process improvement
Supervising experience
Team management
Planned Preventative Maintenance (PPM) implementation
Employee performance appraisals
Management reporting
Communication skills
Planned maintenance

Full job description

Based in High Wycombe, we are recruiting for a Document Service Desk Manager to join our hugely successful team.

Job Summary:

Manage a team of engineering administrators and oversea delivery of customer requirements (KPI). Managing the service centre for the Company.

Core Responsibilities:

1. Working with Regional Service Managers to ensure smooth running of service department

2. Managing the service centre administrators, by directing, organising and coordinating the day-to-day servicing and maintenance requirements across all disciplines to ensure customer requirements are met.

3. Identify any opportunities to improve service delivery methods and procedures and implementing these.

4. Highlighting training needs and requesting relevant training

5. Ensure intruder alarms are managed efficiently and effectively

6. Recruitment for service centre as and when required.

7. Monitoring the work streams, review and evaluate work for all service centre team.

8. Review and manage outstanding service and maintenance reports which is completed by service centre team.

9. Provide regular reports to Operations Manager for collating information for board meeting.

10. Monitoring and analysing KPI (Key Performance Indicators) and ensuring these are met monthly for all customers.

11. Ensuring Operations Manager is kept up to date with service department performance.

12. Carrying out one to one meeting with administrators (when required)

13. Attend monthly meetings with customers to discuss performance

14. Appraisals

15. Regular team meetings

16. Update reports required for weekly service department meeting with Operations Manager

Key Competencies of experienced jobholder

· Extensive experience of co-ordinating reactive and planned preventative maintenance services support and solutions.

· A systematic approach to solving complex problems.

· Strong attention to detail and able to identify errors swiftly.

· Highly effective verbal/written communication.

· A professional and high level of interpersonal skills at all levels.

· Able to deal with all members of staff, clients and suppliers in a professional manner.

Experience

· Proven experience in the industry along with a track record to demonstrate competence is essential.

· Able to work under pressure and prioritise workloads, maintaining excellent levels of customer service at all times.

· Ability to work well on your own or as part of a team.

Please call David on 07771 760902 for more information, (my phone is on 7:30am to 10pm, including weekends).

Who are we?

EA-RS has a turnover in excess of £100million and leads the industry with 6 Centres of Excellence, consolidating a dangerously fragmented fire and security market. A multi-service specialist providing complete fire safety, security and compliance turn-key solutions provide clients with a unique one solution offering, enabling evidence-based digitized asset management.

EA-RS will be the first in the UK to have a fully developed online training system and physical academy, sponsored by leading industry bodies, including the FIA and manufacturers to develop technical, moral, and ethical competency for life safety.

EA-RS’s aim is to develop and deliver tomorrow’s market leading fire safety, security and compliance standards, today.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in sands, bkm

Service Desk Manager

Service Operations Manager - Hemel

Regional Service Manager

Contact Centre Operations Manager

IT Product Delivery Manager

Branch Manager

Fast-fit Branch Assistant Manager

Data Center Shift Manager - Slough

Service Manager

Technical Support Manager

Service Delivery Manager (Street Cleansing)

Stores Manager

Contact Centre Operations Manager

Assistant Manager

Outbound Service Delivery Lead

Branch Manager

Branch Manager

Service Delivery Manager

Territory Manager - High Wycombe

Interim Operational Manager MHLT/MHUCC

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