Assistant front office manager Work, Jobs in Scotland (with Salaries)

Front Office Assistant
The Address Glasgow —Glasgow
- Part-time
- Hotel
- Front desk
- Cash handling
Quick apply
Assistant Reception Manager
FAIRMONT —St. Andrews
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
General Assistant (Front Office)
Western House Hotel —Ayr
- £12.71 an hour
- Hotel
- Front desk
- In-person
Quick apply
4d
Assistant Manager
Five Guys UK —Dundee
- From £35,870 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
Support Assistant
Fife Council —Buckhaven
- £25,604.23 - £26,786.83 a year
- Full-time
- Word processing
- Microsoft Office
- Administrative experience
- Employee discount
10d
Assistant Manager
Five Guys —Aberdeen
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
11d
Guest Services Assistant - Maternity Cover
Monogram Collective —Inverurie
- Part-time
- Bar
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Reception Supervisor
Mount Royal Hotel Edinburgh —Edinburgh
- £13.27 an hour
- Full-time
- English
- Hotel
- Supervising experience
Quick apply
3d
Modern Apprentice Clerical Assistant
Dumfries and Galloway Council —Dumfries
- £17,807.54 a year
- Temporary
- Microsoft Office
- Business
- School
- Employee discount
Restaurant Manager
Howies Inverhow ltd —Edinburgh
- £35,000 - £48,000 a year
- Full-time
- Sales
- Continuous improvement
- Recruiting
- Employee discount
Quick apply
11d
Night Porter
Mount Royal Hotel Edinburgh —Edinburgh
- £13.27 an hour
- Weekend availability
- Hotel
- Front desk
- Communication skills
Quick apply
7h

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assistant front office manager jobs near scotland

Front Office Assistant

The Address Glasgow -
Glasgow

Quick apply

Job details

Part-time | Full-time

Qualifications

Guest check-in and check-out
Guest relations
Accommodation booking
Front desk
Guest services telephone call handling
Cash handling
Hotel front office operations

Full job description

JOB TITLE: FRONT OFFICE ASSISTANT

RESPONSIBLE FOR: To greet guests in accordance with training and allocate rooms according to laid-down procedures.

The main duties involved in the role of a Front Office Assistant at The Address Collective are outlined below however this list is not exhaustive.

MAIN DUTIES:

To arrive promptly on duty as scheduled in a full, clean & presentable uniform at all times in accordance with company grooming policy.

Maintain the highest level of personal and work cleanliness and hygiene.

Adhere to the company's Code of Conduct.

To comply with company regulations regarding, fire, health and safety, hygiene, customer care and security.

To read, understand and carry out your responsibilities as defined in the Health and Safety Statement and Staff Handbook.

Check and ensure the correctness of all reception floats.

Ensure work areas are kept clean, safe and tidy at all times.

Receive and register guests on arrival, using their names at all times adhering to laid down procedures e.g. brand standards.

Ensure all documentation relating to the registration and checking out of guests is as per standard of procedures.

Be thoroughly familiar with all company selling procedures and promotions.

Be aware of hotel room availability and rates at all times.

Adhere to all regulations in respect of Health and Safety, hygiene, guest safety, fire regulations, emergency procedures, etc

To ensure that any additional requirements for guests are offered and catered for as much as is reasonably possible, i.e. dinner reservations, porter, information services etc.

To ensure that all charges are posted correctly onto room bills.

Maintain & monitor management accounts.

Be aware of all hotel facilities & amenities. (ie car parking, directions etc)

Communicate with colleagues and guests professionally.

Provide the highest level of customer services consistently.

Provide relevant reports to departments as required.

To take reservations and respond to guests in a timely and professional manner.

To answer switchboard in a warm and welcoming manner and effectively transfer calls to correct extensions in the absence of the switchboard operator.

To administer all reservations, cancellations & no-shows in line with company policy.

Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.

Conduct regular security checks throughout the day and report any issues to management.

Report any maintenance issues immediately to management,

To correctly take messages for guests/staff ensuring that date, time, message, from, to and initial are noted.

To ensure that relevant people receive any messages immediately.

Dealing with any guest requests/queries in a polite and attentive manner and reporting/logging any problems to the Duty Manager.

Balancing of telephone, lounge, restaurant, bars and reception cash at the end of each shift.

The sensible allocation of rooms to customers having viewed all relevant guest requests.

Check all telephone charges from meeting rooms and ensure they are posted to correct folios.

Handling safe deposits for guests.

Maximise in-house selling whenever possible and maintain an awareness of all sales opportunities.

Dealing with Foreign Exchange for customers.

To ensure that all monies are kept secure at all times.

All staff of the company are required to make themselves available for training and communication meetings for which advance notice will normally be given. The content of all training session and issues addressed at team meetings must be adhered to.

Complete duties as per checklist

To ensure that all cash in dealt with in accordance with cash handling procedures.

To carry out any reasonable duty requested by a manager, senior staff member or request of a guest.

INDFOH

Quick apply

Refine Your Search

assistant front office manager jobs in scotland

Front Office Assistant

Assistant Reception Manager

General Assistant (Front Office)

Assistant Manager

Support Assistant

Assistant Manager

Guest Services Assistant - Maternity Cover

Reception Supervisor

Modern Apprentice Clerical Assistant

Restaurant Manager

Night Porter

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