Client services occupations Work, Jobs in Sheffield, Eng (with Salaries)

Customer Success Manager
SBS —Sheffield
- £45,000 - £55,000 a year
- Hybrid work
- Customer service
- Maths
- Annual leave
Key Accounts Executive
Orona UK —Sheffield
- Administrative experience
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Bookings & Compliance Coordinator (Remote)
Topp Language Solutions —West Yorkshire
- £12.71 - £15.00 an hour
- Part-time
- Remote
- Databases
- Organisational skills
- Communication skills
Quick apply
7d
Customer Onboarding Coordinator
Safetykleen —Dinnington
- £28,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Account Manager
Advanced Supply Chain —Sheffield
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
- Free parking
- Annual leave
Quick apply
11d
Customer Support Executive
Felix —Sheffield
- £24,479 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
7d
Customer Engagement Executive
Safetykleen —Dinnington
- £28,000 - £30,400 a year
- Full-time
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
Account Executive - 6x Month FTC
Intelli-Park —Sheffield
- £24,784.50 a year
- Monday to Friday
- Sales
- Organisational skills
- Computer skills
- Work from home
Quick apply
6d
Frontline Adviser
East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) —Chesterfield
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Bereavement leave
5d
German-Speaking After Sales Support Advisor
Superior Wellness Limited —Chesterfield
- Full-time
- CRM software
- English
- Communication skills
- Annual leave
Quick apply
Customer Account Coordinator
NewCold —Wakefield
- From £30,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Barnsley
- Full-time
- CRM software
- In-person
- AI
Quick apply
4h
Trust Services Partner
NHSProfessionals —Doncaster
- £26,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Customer Account Manager
Advanced Supply Chain Group —Sheffield
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Customer Liaison Officer
Network Plus —Alfreton
- Management
- Leadership
- Communication skills
Quick apply
Platform Delivery Specialist
PIB Group Services Ltd. —Chesterfield
- Hybrid work
- Communication skills
Quick apply
14d
Customer Experience Representative - Part-time
CloudClevr —Wakefield
- Part-time
- Mentoring
- Organisational skills
Customer Service Apprentice
SARIA Ltd —Bentley
- Full-time
- Microsoft Word
Quick apply

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Key Accounts Executive
Orona UK —Sheffield
Process customer orders and coordinate programme timings with regional teams, providing regular progress updates to customers.
Quick apply
8d
Strategic Accounts Executive
Tes Global —Sheffield
Execute Tes’s sales strategies and methodologies to secure high-value new customers and cross-sell opportunities. What will you need to succeed?
£60,000 - £65,000 a year
Quick apply
1d

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client services occupations jobs near sheffield, eng

Customer Success Manager

SBS -
Sheffield

Apply Now

Job details

£45,000 - £55,000 a year

Benefits

Annual leave

Qualifications

Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Numeracy
Maths
Partnership building
Customer relationship management
Risk management
Relationship management
Customer interaction

Full job description

Position Overview:

This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Client Relationship Manager!

As a Client Relationship Manager at SBS, you will be at the forefront of our ISA product line client interactions, ensuring their success and satisfaction. You will work closely with our clients to understand their needs, provide exceptional service, and facilitate long-term partnerships.

Location: London, Sheffield, or Bristol

Salary: 45k to 55k GBP

Work model: Hybrid

Responsibilities:

Improving the overall customer relationship, delivering reliable administrative support and customer service
Responsible for understanding, monitoring and implementing the contractual terms and service level agreement.
Acknowledging customers promptly and treating them in a courteous manner
Maintaining a working knowledge of each client and their business
Producing documentation after any client meetings, summarising any additional actions required, including follow-up calls
Communicate and represent client goals, requirements, and interests internally with production and development teams
Work closely with account managers to help drive the strategic success of clients
Maintain control systems to ensure accurate representation of client health
Manage each customer’s backlog, accurately set expectations and deliver to timelines
Lead client account review meetings and ensure preparation for the meetings has been completed before the meeting

Qualifications:

Excellent interpersonal skills, able to communicate with a wide range of people
Strong customer service ethic
Work well in a team setting
Reliable and ethical, respecting customers’ confidentiality
Strong decision-making skills and the ability to take the lead
Ability to manage risk
Proactive, highly self-motivated, and organised
Flexibility as there may be travel involved
Comfortable approaching people
Good numeracy skills
Ability to understand complex technical concepts and explain these in simple terms
One to two years’ experience in a customer-facing, or similar, role.
We would also be interested in hearing from individuals with relevant University degrees who would like to start getting first-hand experience in a customer/operational role.

Company Overview:

At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.

Why SBS?

At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

#LI-Hybrid

#LI-ST1

Apply Now

Refine Your Search

client services occupations jobs in sheffield, eng

Customer Success Manager

Key Accounts Executive

Bookings & Compliance Coordinator (Remote)

Customer Onboarding Coordinator

Customer Account Manager

Customer Support Executive

Customer Engagement Executive

Account Executive - 6x Month FTC

Frontline Adviser

German-Speaking After Sales Support Advisor

Customer Account Coordinator

Customer Success Manager

Trust Services Partner

Customer Account Manager

Customer Liaison Officer

Platform Delivery Specialist

Customer Experience Representative - Part-time

Customer Service Apprentice

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