Case manager Work, Jobs in Shirley, Wmd (with Salaries)

New Business Assistant
NPS Law —Solihull
- £25,420 - £28,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Typing
- Free parking
- Annual leave
Quick apply
13d
Case Worker 20 Hours per Week
BIRMINGHAM DISABILITY RESOURCE CENTRE —Birmingham
- £27,336.53 a year
- Full-time
- Microsoft Word
- Management
- Experience working with individuals with disabilities
ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Group HR Advisor
Bristow and Sutor Group —Redditch
- £35,000 a year
- Full-time
- Hybrid work
- English
- Human resources
- Free parking
- Annual leave
Quick apply
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Social Value Manager
Tarmac —Solihull
- Data analysis skills
- No degree
- Communication skills
- Employee discount
3d
Contractor Update Administrator Opportunities
Platform Housing Group —Birmingham
- Full-time
- Remote
- Administrative experience
- Travel
- Data entry
- Annual leave
- Employee assistance programme
3d
Customer Resolution Officer
Midland Heart —Birmingham
- £39,637 a year
- Communication skills
3d
Outreach and Partnerships Officer
Women's Consortium —Birmingham
- £26,000 - £30,000 a year
- Part-time
- Microsoft Powerpoint
- Presentation skills
- Travel
Quick apply
Senior HR Advisor
Bannatyne —Solihull
- Up to £40,000 a year
- Hospitality
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
6d
Employee Relations Partner
Serco Group —Solihull
- £60,000 a year
- Full-time
- Hybrid work
- Travel
- Negotiation
- Employee assistance programme
12d
Client Support Analyst
Johnson Controls —Solihull
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
10d
Freelance Rehabilitation Assistant
Axon Neuro —Solihull
- £25 - £50 an hour
- Bachelor's degree
Quick apply
10d
Young Carers Transition Lead
Carers Trust Heart of England —Coventry
- £28,250 a year
- Weekend availability
- Care experience
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
11d
IAG Caseworker
BIRMINGHAM DISABILITY RESOURCE CENTRE —Birmingham
- £12,999.08 a year
- Microsoft Word
- CRM software
- Experience working with individuals with disabilities
Family Services Contact Centre Agent 2
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
4h
Rent Officer
Redditch Borough Council —Redditch
- £32,061 - £35,412 a year
- Call to connect
- Organisational skills
- Communication skills
- Banking
- Annual leave
Digital Forensics Laboratory Team Leader
CCL Solutions Group Ltd —Stratford-upon-Avon
- Full-time
- Computer Science
- Computer literacy
- Analysis skills
- Free parking
- Store discount
Quick apply
Team Leader
HM Courts & Tribunal Service —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
5d
Head of Mental Health & Wellbeing
Aston University —Birmingham
- £47,389 - £56,535 a year
- Full-time
- University
- Leadership
- Annual leave
7d

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New Business Assistant

NPS Law
Solihull

Quick apply

Job details

Permanent | Full-time
£25,420 - £28,000 a year
13 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Administrative support experience
Filing
Legal secretarial experience
Microsoft Office Suite
Residential Conveyancing
Appointment booking and call handling
Organisational skills
Typing
Business
Conveyancing liaison
Communication skills

Full job description

Position Title: New Business Assistant

Company: NPS Law

Department: Residential Conveyancing

Location: Solihull Head Office

Reports To: Business Development Manager / Head of Residential Conveyancing

Employment Type: Full-time, Permanent

POSITION OVERVIEW

NPS Law is seeking an enthusiastic and detail-oriented New Business Assistant to join our busy Residential Conveyancing Department at our Solihull Head Office. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional client service.

As a New Business Assistant, you will provide essential administrative support to our conveyancing team, ensuring the smooth running of day-to-day operations. You will be the first point of contact for clients, handling enquiries, managing documentation, and supporting fee earners throughout the conveyancing process. This role is vital to maintaining our high standards of client care and operational efficiency.

Working within a supportive and collaborative team environment, you will have the opportunity to develop your skills in legal administration and client relationship management while contributing to the success of our Residential Conveyancing Department.

KEY RESPONSIBILITIESClient Communication & Customer Service

· Act as the first point of contact for clients, handling telephone and email enquiries professionally and efficiently

· Provide excellent customer service, keeping clients informed of progress throughout their transaction

· Liaise with clients, estate agents, mortgage lenders, and other third parties

· Schedule appointments and manage fee earner diaries

· Prepare client correspondence and documentation as required

· Handle client queries and resolve issues promptly and professionally

Administrative Support

· Open new files and maintain accurate client records on the case management system

· Prepare and process legal documentation, including contracts, forms, and correspondence

· Conduct property searches and order necessary documentation

· Monitor key dates and deadlines to ensure timely progression of cases

· Prepare completion statements and financial documentation

· File management including archiving and document retrieval

· Process incoming and outgoing post and emails

· Maintain accurate time recording and billing information

General Office Support

· Provide general administrative support to the conveyancing team

· Assist with scanning, photocopying, and document management

· Maintain office filing systems and ensure documents are properly stored

· Support with ad hoc projects and tasks as required

· Contribute to team meetings and departmental initiatives

· Ensure compliance with office procedures and quality standards

ESSENTIAL SKILLS & ATTRIBUTESCommunication Skills

· Excellent verbal and written communication skills

· Confident telephone manner with strong interpersonal skills

· Ability to build rapport with clients and colleagues

· Professional and courteous approach to client service

· Clear and accurate written communication

Technical Skills

· Proficient in Microsoft Office Suite (Word, Excel, Outlook)

· Ability to learn and use case management systems

· Strong typing skills with excellent attention to detail

· Good organizational skills and ability to prioritize workload

· Competent in using office equipment and technology

Personal Attributes

· Professional, friendly, and approachable demeanor

· High level of accuracy and attention to detail

· Ability to work independently and as part of a team

· Proactive and self-motivated approach

· Adaptable and flexible in a busy environment

· Discretion and ability to handle confidential information

· Commitment to delivering excellent client service

DESIRABLE QUALIFICATIONS & EXPERIENCE

· Previous experience in a legal administration or office support role

· Knowledge of residential conveyancing processes

· Experience using case management systems

· Understanding of legal terminology and documentation

· Experience in a client-facing role

· Relevant qualifications in business administration or legal studies

WHAT WE OFFER

Compensation & Benefit
Competitive salary commensurate with experience
25 days annual leave plus bank holidays
Pension scheme
Health and wellbeing benefits
Free parking
Professional Development
Comprehensive induction and training program
Ongoing professional development opportunities
Support for relevant qualifications and certifications
Clear career progression pathways

Working Environment

· Modern, professional office environment at our Solihull Head Office

· Supportive and collaborative team culture

· Regular team events and social activities

· Access to the latest technology and case management systems

Employment Terms

· Full-time position: Monday to Friday

· Standard office hours: 9:00am - 5:30pm

· Immediate start available for the right candidate

HOW TO APPLY

If you are an ambitious, client-focused professional looking to build a career in business development within the legal sector, we would love to hear from you.

Please submit your CV and a covering letter explaining why you are the ideal candidate for this role to [email protected]

NPS Law is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Pay: £25,420.00-£28,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

case manager jobs in shirley, wmd

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I want to receive the latest job alerts for case manager in shirley, wmd

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