Helpdesk engineer Work, Jobs in Sidcup, Gtl (with Salaries)

IT Service Desk Engineer
DJH —London
- Hybrid work
- Travel
- SharePoint
- Communication skills
Quick apply
11d
IT Service Desk Engineer
McBrides Accountants LLP —Bexley
- Travel
- SharePoint
- Communication skills
11d
Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £39,000 a year
- Temporary
- No experience needed
- English
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
Helpdesk Engineer
KDDI Europe —London
- Up to £32,000 a year
- Full-time
- English
- Master's degree
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Guest Experience Coordinator Monday - Friday
CH&CO —London
- £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Employee discount
8d
Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
4d
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Travel
- Computer networking
Quick apply
11d
System Administrator 2- UK
M.C. Dean, Inc —London
- Weekend availability
- Bachelor's degree
- AI
- Leadership
2d
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
12d
Tier 1 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Communication skills
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
Vending Operator - Decorum Vending Ltd
9620146 —Crawley
- From £31,175 a year
- Full-time
- Maintenance
- English
- In-person
- Annual leave
Quick apply
3d
Contract Support & Helpdesk
CBRE —London
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Facilities Helpdesk Administrator
Bauvill Ltd —Rochester
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
IT Repairs Engineer
Class Technology Solutions Ltd —Crawley
- £27,000 a year
- Full-time
- Maintenance
- English
- Windows
Quick apply
IT Engineer
Warner Bros. Discovery —London
- Hybrid work
- Microsoft Office
- In-person
1d
ICT BI Assistant
MHS Homes —Chatham
- £38,423 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Free parking
Quick apply
8d
3rd line Support Engineer
Wanstor —London
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Computer networking
- Annual leave
Quick apply
3d
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Sick pay

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IT Service Desk Engineer

DJH -
London

Quick apply

Job details

Permanent
11 days ago

Benefits

Company pension
Car scheme

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
User account management
Ticket management systems
Technical support incident logging
SharePoint
Technical writing
Customer support
Application support
Communication skills
Active Directory
Intune
Mobile devices

Full job description

Description

At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after our people will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.

By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.

Let's talk about the role...

As a Tier 2 IT Service Desk Engineer, you'll be immersed within our experienced IT team, providing excellent technical support to colleagues across the business and helping ensure a first-class IT experience.

You'll be the first point of contact for many IT issues and service requests, taking ownership of tickets from initial triage through to resolution or escalation where required. Life will be fast paced, engaging, collaborative and rewarding.

It's a fantastic opportunity for an ambitious individual looking to further develop their IT career within a growing business operating across multiple UK locations.

Act as a key member of the IT Service Desk, handling incidents and service requests through to resolution.
Triage, prioritise and manage incoming support tickets in line with agreed service levels.
Provide support for Microsoft 365 applications including Outlook, Teams, OneDrive and SharePoint.
Support user account administration, password resets and access requests within Microsoft 365 and Active Directory.
Assist with device provisioning, configuration and troubleshooting using Microsoft Intune.
Support Windows 11 desktops, laptops, printers, mobile devices and associated peripherals.
Troubleshoot software, hardware and connectivity issues.
Escalate complex incidents to Tier 3 engineers whilst providing detailed diagnostics and troubleshooting information.
Assist with onboarding and offboarding activities, ensuring colleagues receive the equipment and access they need.
Provide support across hybrid infrastructure (on-premises and cloud)
Maintain accurate ticket updates and documentation within the IT Service Management platform.
Contribute to the development and maintenance of knowledge base articles and user guides.
Provide support during office visits and assist with desk moves, equipment installations and local IT requirements.
Support IT projects and business initiatives as required.

Let's talk about you and your skills...

Hungry for a new challenge, you’ll:

Have previous experience working within an IT Service Desk or Helpdesk environment at Enterprise level, supporting over 800 employees.
Have a solid understanding of Microsoft 365 technologies including Outlook, Teams, OneDrive and SharePoint.
Have experience supporting Windows 11 devices and common business applications.
Be confident troubleshooting hardware, software and connectivity issues.
Have strong customer service and communication skills.
Be organised and able to manage multiple priorities in a busy environment.
Demonstrate strong problem-solving abilities and attention to detail.
Show a willingness to learn and develop your technical skills.
Be passionate about delivering an excellent support experience for colleagues.
Be willing to travel to our offices throughout the UK as and when required.

Let's talk benefits...

Here’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table:

Competitive salary.
Generous holiday allowance, with an extra day off for your birthday and a volunteer day.
Tailored learning and development.
Company pension.
Dress for your day.
Health MOTs.
Salary Sacrifice Car Scheme.
A fully loaded wellbeing, social & community calendar.

If this role with us as a Tier 2 IT Service Desk Engineer sounds good, then what’s stopping you? Apply today!

About DJH

Born not so long ago in 2021, DJH was founded on a fantastic opportunity – the merger of two of Stoke-on-Trent’s leading firms. But since then, we’ve not looked back. We’ve gone from strength to strength, with more like-minded firms joining us on our mission to achieve great things.

With offices across the UK and Ireland, we’re an experienced, Top 40 accountancy and business advisory group, who share the same values and ambitions, and most importantly, a passion for people.

Our values run through everything that we do. We live them. We breathe them. By fostering a team-first culture based on honesty, passion, and ambition, we create long-lasting, trusted partnerships. We're also proud to be B Corp certified, a recognition that demonstrates our commitment to using our business as a force for good. From enhanced family-friendly policies to environmental improvements and community volunteer days, we're continuously working to make a positive impact for our team, clients, communities, and the planet.

We’re on the hunt for brilliant people – individuals who aren’t just technically brilliant but also driven by a passion for finding innovative solutions and constantly pushing the boundaries to achieve great things together. Each of our team plays a vital role in shaping the culture of our business, helping us grow, evolve, and succeed together. As an equal opportunity employer, we embrace diversity and welcome candidates from all backgrounds to join us on this exciting journey.

Quick apply

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