Site administrator Work, Jobs in Sidcup, Gtl (with Salaries)

Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
3d
Administrator (Contract Support)
Capstone Facilities Services Ltd —London
- £29,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Databases
Quick apply
Business Support Administrator
Churchill Group —Orpington
- £26,000 - £28,000 a year
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
6d
GP Medical Secretary/Administrator
GP Surgery - Highland Medical Practice & The Crescent Surgery —Bromley
- From £14 an hour
- Part-time
- Administrative experience
- Front desk
- IT
- Free parking
- Store discount
Quick apply
1d
Installation Administrator
Evergreen Power UK —South Croydon
- From £30,000 a year
- Full-time
- Management
- Customer service
- Accounting
- Free parking
Quick apply
Office Administrator
Eden Ivy care ltd —Bexley
- From £13 an hour
- Part-time
- Computer literacy
- Microsoft Office
- Driving
- Sick pay
Quick apply
Information Administrator
Results Co —Dagenham
- £25,000 - £26,500 a year
- Full-time
- CRM software
- English
- Administrative experience
Quick apply
12d
Production Operator (Admin/Tracing) Mornings (12mths Contract)
Rodenstock UK Ltd —Dartford
- £26,440 a year
- CRM software
- Microsoft Excel
- Administrative experience
- Free parking
Quick apply
14h
Part-Time Executive Assistant
Kybon Ltd —Hampstead
- From £30 an hour
- Part-time
- Microsoft Outlook
- English
- Research
Quick apply
Office Administrator
Bayleaf Janitorial Supplies Ltd —London
- £25,000 - £30,000 a year
- Part-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
12d
College Administrator
LeighAcademiesTrust —Erith
- £26,618 - £29,437 a year
- Google Suite
- Computer literacy
- Microsoft Office
HR Administrator
Support When It Matters —Hackney
- £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
11d
Office Assistant
PEI Group —London
- Overtime
- Hospitality
- Microsoft Office
- Front desk
- Annual leave
- Employee assistance programme
10d
Full Time Sales Administrator
Mould Growth Consultants Ltd —Epsom
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Property Manager / Office Admin
Quantatative Ltd —Orpington
- From £13 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Free parking
- Sick pay
Quick apply
Transport Administrator
Thames Group Services —Belvedere
- £32,000 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
- Free parking
Quick apply
6d
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Administrator
PPG Health In Justice —London
- Up to £29,837 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
4d
Project Aconex Administrator
Avondale Construction Ltd —London
- £17.50 an hour
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
3d
PCN Administrator
Bromley Connect Primary Care Network —Bromley
- Part-time
- Accounting
- Human resources
- IT
- Annual leave
Quick apply
3d

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Service Delivery Administrator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
3 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Customer communication
Contract management
Customer relationship building
Microsoft Outlook
Client engagement
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Client relationship development
Handling customer enquiries
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Administrator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Why Join Us?

As a Service Delivery Administrator you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

site administrator jobs in sidcup, gtl

Service Delivery Administrator

Administrator (Contract Support)

Business Support Administrator

GP Medical Secretary/Administrator

Installation Administrator

Office Administrator

Information Administrator

Production Operator (Admin/Tracing) Mornings (12mths Contract)

Part-Time Executive Assistant

Office Administrator

College Administrator

HR Administrator

Office Assistant

Full Time Sales Administrator

Property Manager / Office Admin

Transport Administrator

MSP 3rd Line Service Desk Technician

Administrator

Project Aconex Administrator

PCN Administrator

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