Client services Work, Jobs in Slades Green (with Salaries)

Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Salesforce
- In-person
- Profit sharing
- Employee discount
Quick apply
7d
Business Support Assistant - HelpDesk (Part-Time) - Lakeside Shopping Centre
Savills Management Resources —Grays
- Up to £18,382 a year
- Part-time
- Computer literacy
- Data entry
9d
Retail Sales Assistant
ESO LONDON —Canary Wharf
- £13.15 an hour
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
Customer Service and Repairs Administrator- Lakeside
Chisholm Hunter Ltd —West Thurrock
- From £12.71 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Trainee Pest Control Technician
John O'Conner GM Limited —Dartford
- Up to £27,500 a year
- Overtime
- Customer service
- In-person
- Communication skills
Quick apply
9d
Jetty Operator
PD Ports —Purfleet
- £28,000 - £30,000 a year
- Weekend availability
- Computer literacy
- Quality control
- Data entry
- Life insurance
Quick apply
Senior Administrator - Part Time Role
Full Circle Compliance Ltd —Chelmsford
- £14,300 - £15,500 a year
- Full-time
- Microsoft Outlook
- Databases
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Personal Assistant
F&D Tech Solutions Ltd —Dartford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Accounting
Quick apply
2d
Client Placement Specialist
UK Therapy Guide —London
- £14 an hour
- Part-time
- Remote
- Google Suite
- Computer skills
- Communication skills
- Work from home
Quick apply
1d
Luxury Sales Professional- Lakeside
Chisholm Hunter Ltd —Grays
- From £13 an hour
- Full-time
- Employee discount
Quick apply
8d
Field Interviewer - Chelmsford
the National Centre for Social Research —Chelmsford
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Field Interviewer - Bexley
the National Centre for Social Research —Bexley
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Front of House Staff
AMP Athletic/ Chelsea Barracks —London
- From £14 an hour
- Part-time
- Front desk
- Cleaning
- In-person
- Gym membership
- Sick pay
Quick apply
Brand Ambassador- Food, Drink & Health Products
The Full Sample —London
- From £14 an hour
- Part-time
- Bilingual
- Sales
- Customer service
Quick apply
Client Services Coordinator
RGH‑Global Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Front desk
Sales Consultant
The Watches of Switzerland Group —Lakeside Shopping Centre
- Customer service
- Communication skills
- Employee assistance programme
Kent Advice Hub Meet & Greet / Administrator
Citizens Advice —Gravesend
- £19,233.50 a year
- Administrative experience
- Organisational skills
- Front desk
6d
Service Administrator
Edmund Services LTD —Upminster
- £25,000 - £30,000 a year
- Full-time
- Driving
- Contracts
- In-person
Quick apply
Field Interviewer - Medway
the National Centre for Social Research —Medway
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Restaurant & Events Supervisor
Heritage Locations Ltd —London
- From £13.50 an hour
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
9d

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Customer Service Coordinator

BLOUNT SHUTTERS LIMITED
Thurrock

Quick apply

Job details

Permanent | Full-time
£28,000 - £38,000 a year
7 days ago

Benefits

Profit sharing
Canteen
Employee discount
On-site parking

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Salesforce
GCSE
Filing
Purchase order creation
Customer support
Customer interaction
Account management

Full job description

Blount Shutters is a large independent roller shutter and industrial door company, operating for over 40 years.

Due to recent growth we are looking to recruit a further dedicated account coordinator. Our head office is based in West Thurrock (Essex) with offices in Bovey Tracey (Devon) and Bolton. We provide our clients with a maintenance and 24hr emergency repair service, nationwide as well as manufacturing all door systems in-house. We are seeking a Customer Service Coordinator to join our service desk in providing dedicated support to nominated customers.

This is on a full-time, permanent basis. Starting salary £25,000.00 + per annum following successful completion of probationary period. (PLUS monthly departmental bonus, half-yearly corporate bonus and reward schemes).

Areas of responsibility:

To provide dedicated support to nominated customers, including the collation and maintenance of any reports or documents relating to these accounts.
Raising jobs in Jobwatch system.
Assist the department in preparation of engineer’s daily workload.
Issue job information to engineers.
Make sure jobs are closed down by engineers, appertaining to your accounts, while on site.
Raise purchase orders to subcontractors.
Issue jobs to subcontractors.
Answer incoming calls in a timely manner.
Processing information uploaded by engineer's via their tablets.
Updating asset registers.
To be aware of all quotations and enquiries and ensure they are followed up in a timely manner, including the booking of jobs, keeping the customer fully informed of progress, dealing and accurately recording all telephone queries and ensuring all information is documented in JobWatch.
Maintain a high level of communication with nominated accounts, agree preferred frequency and type of reporting and ensure this is adhered to.
To ensure all customers are offered the Company after sales and maintenance support at all stages and levels within their contract.
All invoices to be accurately collated within agreed timeframes, ensuring disputes are resolved or communicated to the correct department for investigation and followed up.
All correspondence (both internal and external) must be accurately recorded and actioned on JobWatch where appropriate. All filing systems must be maintained with the aim of accuracy and ease of retrieval.
To carry out any other reasonable tasks as requested by your Line Manager or Director, ensuring all specific duties are completed accurately and punctually or within agreed deadlines.
Collate and check all paperwork for completed jobs and invoice, final inspection and post.
Run lists of outstanding calls/jobs, general housekeeping in system.
Bring to the attention of your Line Manager or Director any issues or problems relating to your accounts, if you have been unable to resolve. Key Performance Indicators
Respond to customer queries within 24 hours of receipt.
To adhere to and exceed SLA’s as agreed with customer.
To be aware of level of outstanding enquiries and quotations with no action.
Ensure quotation conversion rates are above 80%
No more than five disputes or complaints in any one month for all Key Accounts managed by National Accounts Co-ordinator.

This is a fantastic opportunity, a great starting package, ongoing training and additional benefits to the successful candidate.

Job Types: Full-time, Permanent

Pay: £28,000.00-£38,000.00 per year

Benefits:

Canteen
Employee discount
On-site parking
Profit sharing

Education:

GCSE or equivalent (preferred)

Experience:

customer service office enviroment: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in slades green

Customer Service Coordinator

Business Support Assistant - HelpDesk (Part-Time) - Lakeside Shopping Centre

Retail Sales Assistant

Customer Service and Repairs Administrator- Lakeside

Trainee Pest Control Technician

Jetty Operator

Senior Administrator - Part Time Role

Personal Assistant

Client Placement Specialist

Luxury Sales Professional- Lakeside

Field Interviewer - Chelmsford

Field Interviewer - Bexley

Front of House Staff

Brand Ambassador- Food, Drink & Health Products

Client Services Coordinator

Sales Consultant

Kent Advice Hub Meet & Greet / Administrator

Service Administrator

Field Interviewer - Medway

Restaurant & Events Supervisor

I want to receive the latest job alerts for client services in slades green

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