Lead person Work, Jobs in Slough, Brk (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
11d
Contracts Manager
Maydencroft Limited —Windsor
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Management
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
12d
Programme Lead
BeyondAutism —Wandsworth
- £45,496 - £50,160 a year
- Full-time
- Management
- Leadership
- Communication skills
- Referral programme
- Sick pay
Quick apply
6d
Purchasing Administrator (Full Time)
Plaspipes Limited —Slough
- Up to £35,000 a year
- Full-time
- Salesforce
- In-person
- Leadership
- Employee discount
Quick apply
6d
Operations & Contracts Manager
Proactive Group —Burnham
- £34,000 - £45,000 a year
- Overtime
- Supervising experience
- Travel
- In-person
Quick apply
People, Culture, Wellbeing Programme Delivery Manager
International Wellbeing Insights Ltd —Uxbridge
- £32,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Free parking
- Sick pay
Quick apply
Customer Experience Lead
Parker Car Service —Feltham
- £38,000 - £42,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
9d
Sales Assistant
RMA MARKETING LTD —Uxbridge
- Full-time
- Sales
- In-person
- Leadership
- Free parking
Quick apply
10d
Site Manager
Wexham Court Primary School, Slough —Slough
- £30,160 - £35,530 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Free parking
- Sick pay
Quick apply
12d
Sales Manager
Datchet & Eton Leisure —Windsor
- £12.90 - £14.90 an hour
- Weekend availability
- Sales
- Customer service
- Driving
- Free parking
- Gym membership
Quick apply
QA Tester - Brookhaven
Voldex Games —London
- Full-time
- Remote
- Google Suite
- English
- Organisational skills
- Profit sharing
- Annual leave
Regional Brand Manager Action Figures and Pre-school
Mattel —Slough
- £47,040 - £58,800 a year
- Full-time
- Sales
- Preschool
- Annual leave
- Employee assistance programme
Quick apply
Head of People
Glenholme Specialist Healthcare —Windsor
- £60,000 - £75,000 a year
- Full-time
- Human resources
- IT
- In-person
- Free parking
- Store discount
Quick apply
10d
Area New & Used Car Sales Manager – Vauxhall & BYD
ADVANCE VAUXHALL (MAIN DEALER) —Slough
- £45,000 - £75,000 a year
- Full-time
- CRM software
- Sales
- Driving
Quick apply
10d
Junior Sales Assistant
BlackWolf Marketing —London
- £500 - £1,000 a week
- Weekend availability
- Customer service
- English
- Driving
- Flexible schedule
Quick apply
12d
Engagement and Onboarding Lead
Windsor Forest Colleges Group —Slough
- £29,987 - £32,706 a year
- Full-time
- In-person
- Free parking
- Annual leave
3d
Maintenance Coordinator
Three Sixty Property Management Solutions Ltd —Slough
- £25,000 - £30,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
11d
Precious Metals and Currency Dealer
Tavex —London
- £50,000 - £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
12d
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
11d
Quality Technician
OP —Slough
- £34,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
11 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

lead person jobs in slough, brk

Duty Manager

Contracts Manager

Programme Lead

Purchasing Administrator (Full Time)

Operations & Contracts Manager

People, Culture, Wellbeing Programme Delivery Manager

Customer Experience Lead

Sales Assistant

Site Manager

Sales Manager

QA Tester - Brookhaven

Regional Brand Manager Action Figures and Pre-school

Head of People

Area New & Used Car Sales Manager – Vauxhall & BYD

Junior Sales Assistant

Engagement and Onboarding Lead

Maintenance Coordinator

Precious Metals and Currency Dealer

Operations Manager

Quality Technician

I want to receive the latest job alerts for lead person in slough, brk

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