Administrative officers Work, Jobs in Solihull, Wmd (with Salaries)

Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- In-person
- Flexitime
Quick apply
6d
Business Support Manager (Executive Assistant - Manager), Central Business Services
Deloitte —Birmingham
- Hybrid work
- Management
- Leadership
Practice Team Leader - Joint Legal Services
West Midlands Police —Birmingham
- Full-time
- SharePoint
- Leadership
- Annual leave
- Employee assistance programme
13d
Governance Officer (Pensions and Finance) (111745-0626)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- University
- Communication skills
- Annual leave
1d
Contract Management Officer - Workplace Services
Government Property Agency —Birmingham
- £42,450 - £46,636 a year
- Full-time
- Data analysis skills
- Presentation skills
- Travel
4d
Senior Project Administrator -School of Engineering - 107661 - Grade 5 - 9590
University of Birmingham —Birmingham
- £31,900 a year
- Part-time
- Microsoft Powerpoint
- ERP systems
- Microsoft Office
- Annual leave
- Sick pay
RBC Enterprise Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Administrative experience
Records Workflow Manager
SMUF Mail & Records Services Ltd —Birmingham
- £42,000 - £58,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
5h
Business support officer - Fostering
Dudley Metropolitan Borough Council —Dudley
- £25,583 - £25,989 a year
- Full-time
- Hybrid work
10d
Senior Information and Records Manager
Driver and Vehicle Standards Agency —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
8d
SERENE Senior Project Administrator - School of Engineering - 107705 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Full-time
- Microsoft Powerpoint
- ERP systems
- Microsoft Office
- Annual leave
- Sick pay
1d
Document Controller
VVB Engineering —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Administrative experience
- Employee discount
Quick apply
Enabling Services Manager (Operations)
West Midlands Police —Birmingham
- Full-time
Streetworks Administrator
Doocey Group —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Senior Business Support Officer
Dudley Metropolitan Borough Council —Brierley Hill
- £26,403 - £28,142 a year
- Part-time
- Hybrid work
- Administrative experience
- Communication skills
Chief of Staff to the Deputy Chief Constable
West Midlands Police —Birmingham
- Full-time
Commissioning Contract and Support Officer
Worcestershire County Council —Kempsey
- £27,052 - £29,345 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Organisational skills
- Annual leave
8d
Duties Planner
Warwickshire Police —Warwick
- £30,333 - £32,613 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
8d
Junior Document Controller
MBP Door Solutions —West Bromwich
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d

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administrative officers jobs near solihull, wmd

Administration Officer

Civic Recruitment Limited
Solihull

Quick apply

Job details

Full-time
£17.75 an hour

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
NVQ
Business
BTEC
Communication skills
Office experience

Full job description

3 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To support the Quality Monitoring and Commissioning function by reviewing and processing quality concern referrals submitted by social workers and other professionals. The postholder will use electronic case management systems, including Liquid Logic (LAS), to assess referrals against established quality standards and checklists, ensuring all required information is present before progressing cases for investigation.

The role requires excellent attention to detail, sound judgement, strong administrative skills, and the ability to work accurately within established procedures while identifying when concerns need to be escalated.

Key Responsibilities

Quality Concern Administration

Review quality concern referrals received from social workers and other professionals.
Assess referrals against agreed quality assurance checklists and procedures.
Determine whether referrals contain sufficient information to be progressed to a Quality Monitoring Officer for investigation.
Return incomplete referrals for further information where necessary.
Escalate complex or urgent concerns appropriately in line with procedures.

System and Data Management

Use Liquid Logic (LAS) and other electronic systems to access, review, update, and maintain records.
Accurately input, update, and manage information within council databases and systems.
Ensure records are maintained in accordance with data protection and information governance requirements.
Produce routine reports and administrative information as required.

Customer Service and Communication

Respond to enquiries from internal and external stakeholders via telephone, email, and written correspondence.
Liaise effectively with social workers, quality monitoring staff, providers, and other professionals.
Communicate professionally and clearly when requesting additional information or clarifications.

Administrative Support

Provide comprehensive administrative support to the Commissioning and Quality Monitoring teams.
Maintain accurate electronic and manual filing systems.
Assist with the monitoring and tracking of referrals and quality concerns.
Support service improvements by identifying recurring issues or procedural gaps.

Compliance and Information Governance

Handle sensitive and confidential information appropriately.
Ensure compliance with safeguarding, data protection, and council policies.
Follow established procedures and maintain accurate audit trails.

Essential Experience

Previous administrative experience in a busy office environment.
Experience working with electronic case management systems or databases.
Experience reviewing information for accuracy and completeness.
Experience dealing with a range of internal and external stakeholders.
Experience handling confidential and sensitive information.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Desirable Experience

Experience within Adult Social Care, Local Government, Health, or Public Sector services.
Experience using Liquid Logic (LAS).
Experience within commissioning, quality monitoring, safeguarding, or contract administration functions.

Essential Qualifications

4 GCSEs (or equivalent), including English and Mathematics at Grade C/Level 4 or above; or equivalent relevant administrative experience.

Desirable Qualifications

NVQ Level 3 in Business Administration.
BTEC National Certificate.
HNC or equivalent qualification in Business Administration or a related discipline.

Essential Skills and Competencies

Excellent attention to detail and accuracy.
Ability to review information and identify missing, inconsistent, or incomplete data.
Strong organisational and workload management skills.
Ability to follow established processes and procedures consistently.
Sound judgement and a high degree of common sense.
Excellent verbal and written communication skills.
Ability to work independently and use initiative.
Strong problem-solving skills.
Ability to identify when issues require escalation.
Competent use of electronic systems and databases.
Proficiency in Microsoft Office applications.

Personal Attributes

The successful candidate will be:

Sharp, articulate, and professional.
Methodical and process-driven.
Reliable and accountable.
Calm under pressure.
Adaptable and flexible.
Committed to delivering high standards of accuracy and customer service.
Able to maintain confidentiality and professionalism at all times.

Additional Information

Location: Solihull.
Working Pattern: Monday to Friday, 37 hours per week.
Hybrid Working: One day per week based at the Council House, Solihull; remaining days working remotely subject to service requirements.
Pay Rate: £17.75/ per hour UMB.
The postholder will be required to comply with safeguarding, data protection, information governance, equality, diversity, inclusion, and health & safety policies.
The role requires the ability to work independently while recognising when support, advice, or escalation is required.
Commitment to maintaining confidentiality when handling sensitive information is essential.
Payment: Bi-weekly payment schedule
Start Date: Immediate start available
Closing Date: soon (early applications encouraged)

GCSC

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Refine Your Search

administrative officers jobs in solihull, wmd

Administration Officer

Senior Operations Coordinator

Business Support Manager (Executive Assistant - Manager), Central Business Services

Practice Team Leader - Joint Legal Services

Governance Officer (Pensions and Finance) (111745-0626)

Contract Management Officer - Workplace Services

Senior Project Administrator -School of Engineering - 107661 - Grade 5 - 9590

RBC Enterprise Officer

Records Workflow Manager

Business support officer - Fostering

Senior Information and Records Manager

SERENE Senior Project Administrator - School of Engineering - 107705 - Grade 5

Document Controller

Enabling Services Manager (Operations)

Streetworks Administrator

Senior Business Support Officer

Chief of Staff to the Deputy Chief Constable

Commissioning Contract and Support Officer

Duties Planner

Junior Document Controller

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