It support Work, Jobs in Solihull, Wmd (with Salaries)

Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
2d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
10d
IT Support Apprentice
QA Apprenticeships —Solihull
- £16,640 a year
- Monday to Friday
- Hybrid work
- Work from home
1d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
23h
IT Support
School of Coding —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- Computer Science
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3rd Line Support Engineer
wavenet —Shirley
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
IT Training Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- University
- Bachelor's degree
- Training & development
8d
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
12d
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Graduate Customer Support Analyst, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Windows
- Computer networking
- Sick pay
Quick apply
First Line IT Support Engineer
GT Stewart Limited —Birmingham
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
IT Clinical Systems Coordinator / Support (NHS Role)
NHS Professionals —Coventry
- £16 - £18 an hour
- Temporary
- Hybrid work
- IT
- Annual leave
- Flexitime
Quick apply

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Data and IT Support Administrator

Carers Trust Heart of England -
Coventry

Quick apply

Job details

Permanent | Part-time
£12,480 - £13,312 a year
2 days ago

Benefits

Free parking
Casual dress
Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Power BI
System administration
Dashboard visualisation
Report generation
Data quality analysis
Pivot table analysis
User account provisioning
Data analysis skills
User account management
Power BI data visualisation
Analysis skills
Computer hardware
Management reporting
Pivot tables
Help desk
Mobile devices

Full job description

About Us

Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.

The Role

We are seeking an organised and detail-oriented part-time Data Analyst & IT Support Administrator (16 hours per week) to support the day-to-day running of our business. This role combines data analysis, reporting, IT administration, and employee onboarding to ensure accurate business reporting and efficient technology support.

What We’re Looking For

Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP/VLOOKUP, formulas, charts, conditional formatting).
Experience using Microsoft Power BI.
Experience working with CRM systems.
Strong analytical and problem-solving skills.

What We Offer

Competitive salary
Starting annual leave entitlement of 25 days (FTE), increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
Pension contribution scheme
Benefits platform offering flexible high street savings and discounts on top brands
Employee Assistance Programme and wellbeing platform
Ongoing training and development opportunities
A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for.

KEY RESPONSIBILITIES

Data Analysis & Reporting

Produce hourly, daily, and weekly business reports.
Monitor and maintain Key Performance Indicator (KPI) reports.
Complete regular data quality checks to ensure accuracy and consistency.
Analyse trends and identify areas for improvement.
Create and maintain dashboards using Power BI.
Prepare reports using Microsoft Excel, including formulas, pivot tables, lookups, and charts.
Support management with ad hoc reporting and data analysis.

Systems Administration

Maintain and update CRM system records, ensuring data accuracy.
Support users with CRM queries and data management.
Assist with system improvements and process efficiencies.

IT Support

Set up laptops, mobile phones, and user accounts for new starters.
Configure equipment and ensure devices are ready before employees begin work.
Coordinate user access, passwords, and software installation.
Provide first-line IT support for basic hardware and software issues.
Maintain an inventory of company IT equipment.

Closing Date: 10th September 2026

Pay: £12,480.00-£13,312.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Application question(s):

Do you require visa sponsorship?
Please briefly outline how your experience meets the requirements of the role.

Work Location: In person

Quick apply

Refine Your Search

it support jobs in solihull, wmd

Data and IT Support Administrator

ICT Support Analyst - Birmingham

Service Desk Analyst / IT Support Help Desk Technician

IT Field Support Technician - T2 / Second Line Immediate Start

IT Support Apprentice

1st / 2nd Line IT Support Analyst

IT Support

3rd Line Support Engineer

IT Training Officer

IT Support Assistant

Network Engineer Field Operative & Help Desk Support

2nd Line IT Support Technician

Graduate Customer Support Analyst, Birmingham

1st Line NOC Engineer

IT Service Desk Analyst

IT Technician

Service Desk Manager

IT Support Engineer

First Line IT Support Engineer

IT Clinical Systems Coordinator / Support (NHS Role)

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