Client advisor Work, Jobs in Solihull (with Salaries)

Customer Liaison Advisor
NPS Law —Solihull
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
2d
Retentions Advisor
LTK Consultants Ltd —Birmingham
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
9d
Document Controller/Office Administrator
McDermott Civil & Engineering Ltd —Birmingham
- Full-time
- Master's degree
- IT
- Construction experience
- Free parking
Quick apply
Customer Service Advisor
BCA —Birmingham
- £27,135.24 a year
- Customer service
- IT
- Communication skills
Quick apply
1d
Customer Service Advisor
Walker Workforce Solutions ltd —Birmingham
- £24,420 - £25,000 a year
- Part-time
- Customer service
- English
- Organisational skills
Quick apply
2d
Groups Facilitator Independent Sexual Violence Advisor (ISVA)
Axis Counselling —Worcester
- From £22,961 a year
- Part-time
- Hybrid work
- Travel
- Annual leave
- Work from home
Quick apply
Customer Experience Advisor
Centrick —Birmingham
- £23,500 - £24,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Sick pay
Quick apply
Health Advisor and Customer Service Associate
Qured —Birmingham
- £17,400 a year
- Part-time
- Hybrid work
- Customer service
- Travel
- In-person
Quick apply
5d
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
3d
Political Advisor
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
- Administrative experience
11d
Customer Support Advisor - Maternity Cover
Lesters Packaging —Burntwood
- £27,700 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Sick pay
Quick apply
Contract - Accessibility Administrator
Deloitte —Birmingham
- Hybrid work
- Microsoft Excel
- Oracle
- Microsoft Outlook
21h
Insurance Advisor
Norton Insurance Brokers Ltd —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
4d
Client Care Advisor
IVC —Lichfield
- Up to £17,906.61 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Employee discount
8d
Customer Service Advisor
Unipart —Nuneaton
- £30,000 a year
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
Case Management Officer
Caresoft Global —Solihull
- £17.00 - £17.69 an hour
- Full-time
- Customer service
- Continuous improvement
- Human resources
Quick apply
4d
International Account Advisor
Valpak Ltd —Stratford-upon-Avon
- £27,500 - £29,500 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Driving
- Annual leave
3d
Personal Wellbeing Advisor
Ingeus UK —Birmingham
- £28,755.00 - £28,755.41 a year
- Full-time
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Account Manager ( Technology Leader/Visionary)
Target Integration —University of Warwick
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Communication skills
- Work from home
Quick apply
8d
Client Account Manager
Lorax Compliance Ltd —Rugby
- From £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Data analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
4d

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Customer Liaison Advisor

NPS Law
Solihull

Quick apply

Job details

Permanent | Full-time
£25,000 - £26,000 a year
2 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
Communication skills

Full job description

ABOUT NPS LAW

NPS Law is a respected and professional legal firm committed to delivering exceptional client service and expert legal guidance. We pride ourselves on maintaining the highest standards of professionalism, integrity, and client care. Our team works collaboratively to provide comprehensive legal solutions across conveyancing, and we are dedicated to creating a supportive and professional working environment.

ROLE OVERVIEW

The Customer Liaison Assistant is the vital first point of contact for NPS Law, serving as the professional face and voice of our firm. This role is essential to our operations, ensuring that all incoming calls are handled with professionalism and efficiency. The successful candidate will manage call distribution, relay information accurately to appropriate team members, and maintain seamless communication between clients and staff. This position requires exceptional customer service skills, a professional demeanor, and the ability to work effectively within a fast-paced legal environment.

KEY RESPONSIBILITIES

· Answer all incoming calls promptly and professionally, providing a courteous and helpful first impression

· Listen carefully to callers' requirements and direct them to the appropriate department, team member, or service

· Take accurate and detailed messages, ensuring all relevant information is captured and communicated promptly

· Manage call distribution and prioritization based on urgency and departmental needs

· Maintain comprehensive records and communication logs using firm systems and applications

· Utilize computer systems, practice management software, and office applications efficiently and accurately

· Provide administrative support to the wider team as required

· Ensure confidentiality and professionalism in all client interactions

· Contribute to a positive and collaborative team environment

REQUIRED SKILLS AND EXPERIENCE

· Excellent and professional telephone manner with the ability to communicate clearly and courteously

· Outstanding customer care and interpersonal skills with a genuine commitment to client satisfaction

· Proficiency with computer systems and office applications (Microsoft Office, email systems, etc.)

· Strong ability to multitask and prioritize effectively in a busy environment

· Excellent organizational skills with keen attention to detail

· Professional written and verbal communication skills

· Ability to remain calm and professional under pressure

· Reliable and punctual with a strong work ethic

DESIRABLE SKILLS AND EXPERIENCE

· Previous experience working in a legal or professional services environment

· Familiarity with practice management software or legal case management systems

· Additional language skills (particularly European languages)

· Experience in a customer-facing reception or administrative role

· Knowledge of legal terminology and procedures

PERSON SPECIFICATION

· Professional and courteous demeanor at all times

· Keen attention to detail with accuracy in message-taking and record-keeping

· Problem-solving mindset with the ability to handle queries and issues constructively

· Team player attitude with a collaborative approach to working with colleagues

· Reliability and dependability with consistent attendance and punctuality

· Discretion and professionalism in handling confidential information

· Positive attitude and willingness to learn and develop within the role

· Flexibility and adaptability to changing priorities and workloads

Pay: £25,000.00-£26,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client advisor jobs in solihull

Customer Liaison Advisor

Retentions Advisor

Document Controller/Office Administrator

Customer Service Advisor

Customer Service Advisor

Groups Facilitator Independent Sexual Violence Advisor (ISVA)

Customer Experience Advisor

Health Advisor and Customer Service Associate

Customer Service Advisor

Political Advisor

Customer Support Advisor - Maternity Cover

Contract - Accessibility Administrator

Insurance Advisor

Client Care Advisor

Customer Service Advisor

Case Management Officer

International Account Advisor

Personal Wellbeing Advisor

Account Manager ( Technology Leader/Visionary)

Client Account Manager

I want to receive the latest job alerts for client advisor in solihull

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