Support technician Work, Jobs in Sonning, Brk (with Salaries)

Assembly Technician & Technical Support
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
11d
ICT Technician
European Electronique —Reading
- £27,000 - £28,000 a year
- Full-time
- In-person
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
14d
Customer Support Technician
Ricoh —Reading
- Communication skills
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
14d
Contracts Administrator
PESTUK —Reading
- £27,300 a year
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Profit sharing
Quick apply
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
7d
Dispenser
Boots —Henley on Thames
- £16 an hour
- Part-time
- IT
- Employee assistance programme
- Employee discount
CAD Technician
David Harber Ltd —Didcot
- £36,000 - £38,000 a year
- Temporary
- CAD
- Engineering
- Project management
Quick apply
12d
Pharmacy Technician
Montu UK —Winnersh
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
Senior Revit Technician Fit-Out Design
Oakley Food Projects —Winnersh
- £60,000 - £70,000 a year
- Full-time
- Schematics
- CAD
- Construction experience
- Free parking
Quick apply
13d
Diagnostic Technician
Marshall Motor Group —Reading
- £47,564 a year
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
Accounts Assistant
PESTUK —Reading
- £27,300 a year
- Weekend availability
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Profit sharing
Quick apply
4d
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Mobile Vehicle Technician - Reading
RAC —Reading
- £40,170 a year
- Overtime
- Automotive diagnostics
- Flexible schedule
Technician [Signalling Maintenance]
Network Rail —Reading
- £45,669 a year
- Weekend availability
- Hybrid work
- Maintenance
- IT
- Leadership
- Employee discount
14d
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Research Technician
Bartlett Tree Experts —Reading
- £27,976 a year
- Full-time
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
10d
Pharmacy Technician
Boots —Henley on Thames
- Weekend availability
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Laboratory Technician (Sports, Science & Nutrition)
Oxford Brookes University —Headington
- £32,080 - £34,610 a year
- Full-time
- Laboratory experience
- University
- Bachelor's degree
- Annual leave
AV Technician & Warehouse Operative
LTS Events Limited —Maidenhead
- From £25,000 a year
- Weekend availability
- Hybrid work
- No experience needed
- Communication skills
- Free parking
- Flexitime
Quick apply

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Assembly Technician & Technical Support

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
11 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
Logistics
Technical support
Microsoft Office
Computer hardware
Computer networking
Organisational skills
IT
Communication skills

Full job description

We are looking for a practical, customer-focused Customer Technical Support and Assembly Assistant to join our service and assembly team in Thame. This is a varied role combining first-line customer technical support, hands-on equipment preparation, order processing, returns handling and stock-related support.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. When support workload allows, you will also help prepare, assemble, test, dispatch and refurbish hardware and equipment to support smooth day-to-day operations.

About the Role

This role would suit someone who enjoys solving problems, communicating clearly with customers and working practically with technical products. Customer support is the priority, so you will need to be organised, responsive and confident managing support tickets through to resolution.

Key Responsibilities

· Provide excellent customer service and first-line technical support by phone, email and remote assistance.

· Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.

· Diagnose and troubleshoot hardware, software and connectivity issues, escalating more complex cases where needed.

· Keep customers informed throughout the support process with clear, professional communication.

· Assist with processing, refurbishing and setting up returned PCs and equipment.

· Prepare, assemble and test hardware, including camera mounts, system components and product parts.

· Process customer returns, replacement equipment and customer orders, including international dispatch.

· Maintain accurate records and documentation using Microsoft Office and Google Workspace.

· Support stock management, equipment preparation and shipping activities when required.

Essential Skills and Experience

· A strong customer-focused attitude and excellent communication skills.

· Good working knowledge of Windows PCs and general computer hardware.

· Ability to diagnose and troubleshoot common technical issues.

· Confidence using Microsoft Office and/or Google Workspace.

· A practical, hands-on approach with strong attention to detail.

· Good organisational skills and the ability to prioritise workload effectively.

· Ability to work independently and switch between support, assembly and operational tasks.

· Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

· Previous experience in a technical support, IT, hardware, logistics or customer service role.

· Experience using remote support tools, ticketing systems or customer relationship management software.

· Basic networking knowledge, including IP addresses, Wi-Fi connections and router troubleshooting.

· Familiarity with configuring, imaging or maintaining Windows PCs and related hardware.

· Experience handling, testing or refurbishing electronic components or technical equipment.

· Understanding of stock control, dispatch processes, courier systems or order fulfilment workflows.

· Interest in cameras, computer vision, hardware products or embedded systems.

· Full UK driving licence.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows, hardware preparation standards and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers. You should enjoy practical problem-solving, be comfortable working with technical equipment and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

support technician jobs in sonning, brk

Assembly Technician & Technical Support

ICT Technician

Customer Support Technician

Senior IT Support Technician

Contracts Administrator

Onsite Engineer - Reading

Dispenser

CAD Technician

Pharmacy Technician

Senior Revit Technician Fit-Out Design

Diagnostic Technician

Accounts Assistant

Specialist IT Services and Support II

Mobile Vehicle Technician - Reading

Technician [Signalling Maintenance]

Junior Helpdesk Support Technician

Research Technician

Pharmacy Technician

Laboratory Technician (Sports, Science & Nutrition)

AV Technician & Warehouse Operative

I want to receive the latest job alerts for support technician in sonning, brk

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