Customer experience advisor Work, Jobs in South Hanningfield, Ess (with Salaries)

People Advisor
Pinnacle Group —Chelmsford
- £35,000 - £40,000 a year
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Service Advisor
MKL Motors —Grays
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
Quick apply
1d
Retail Sales Advisor - Chelmsford
Oak Furnitureland —Chelmsford
- £41,000 - £44,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Service & Sales Advisor
Gecko Trading Ltd —Witham
- £27,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
3d
Customer Service Advisor
National Westminster Bank PLC —Southend-on-Sea
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
2d
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
15h
Sales Advisor
Bodypower Sports plc Fitness Superstore —Great Baddow
- £13.50 an hour
- Overtime
- Bilingual
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
11d
Customer Experience Advisor
Rendall & Rittner —London
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Freelance Specialist Employability Advisor – Mental Health / Neurodiversity (Kent)
OLightOn —Medway
- £175 - £225 a day
- Temporary
- Microsoft Office
- Mentoring
- In-person
Quick apply
Customer Service Advisor
Kier Group —Braintree
- Part-time
- Hybrid work
- Travel
- Communication skills
- Flexible schedule
Customer Relations Advisor
Toomey Motor Group —Southend-on-Sea
- £25,000 - £29,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
3d
Customer Service Advisor
Ketra Logistics Ltd —Barking
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
22h
Grants Enquiry Advisor
Motability Foundation —Harlow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
9d
Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)
Percepta —Basildon
- £45,000 a year
- Full-time
- Remote
- Bilingual
- CRM software
- Sales
- Annual leave
- Employee assistance programme
Quick apply
8d
Parts Advisor
Crawfords Group —Chelmsford
- From £14.42 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Store discount
Quick apply
11d
Sales Advisor - Rayleigh OMODA | Jaecoo
Allen Motor Group —Benfleet
- £22,770 - £47,500 a year
- Customer service
- Employee discount
- Referral programme
Car Finance Sales Advisor
CarFunded —Loughton
- £25,000 - £50,000 a year
- Full-time
- Sales
- Basic maths
- Financial services
- Free parking
- Employee discount
Quick apply
11d
Aftersales Advisor - Rayleigh Kia
Allen Motor Group —Benfleet
- £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Driving
- Employee discount
- Referral programme
Service Advisor
Lookers —Bishop's Stortford
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Tesco Travel Money Advisor
Travelex —Waltham Abbey
- £13.50 an hour
- Overtime
- Customer service
- Employee discount

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customer experience advisor jobs near south hanningfield, ess

People Advisor

Pinnacle Group -
Chelmsford

Quick apply

Job details

£35,000 - £40,000 a year
1 day ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Analysis skills
Human resources
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for an experienced People Advisor to join our People Team within our Central Division to provide professional and commercially focused support across the full employee lifecycle. In this role, you will offer timely, practical advice to managers and employees on people policies, processes and employment matters, ensuring consistency, fairness and compliance with UK employment law. Your contribution will play a vital part in enabling effective decision‑making, strengthening people capability and fostering a positive, well‑supported, and high‑performing workforce across the organisation.

Our Central Services team provides expert support across our business – from governance, compliance and business development to finance, marketing, HR, and IT. By partnering with our frontline operations, they help drive performance, innovation, and continuous improvement – all in support of our mission to Transform Communities, Change Lives

The ideal candidate will be an experienced HR/People Advisor with strong employment law knowledge and a proven track record of managing high volume and complex ER matters with confidence and independence. You will thrive in environments where you can coach and influence managers, support TUPE and organisational change and play an active role in strengthening culture, wellbeing and engagement. With excellent communication skills, sound judgement and the ability to navigate complex situations with confidence, you will bring strong influencing skills and effective decision‑making to the role.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

Manage ER cases including disciplinaries, grievances, performance management, absence, and capability matters.
Coach, challenge, and influence managers to make sound, legally compliant decisions.
Produce outcome letters, investigation reports, and case documentation to a high standard.
Identify ER trends and propose preventative actions and training requirements.
Support with TUPE transfers (inbound and outbound), including accurate employee data management, consultation, and implementation.
In conjunction with the Senior People Advisor, provide advice and guidance on TUPE legislation, measures, changes to terms, and employee communications.
Support restructures, redundancies, and organisational change, ensuring compliance with statutory requirements.
Collaborate with Senior People Advisors and People Business Partners.
Provide clear, consistent guidance to employees and managers on policies and procedures.
Coach managers to build employee capability.
Support wellbeing, inclusion, and engagement initiatives across the organisation.
Contribute to creating a positive, ethical, and high‑performance culture.
Work collaboratively with other teams within the People function (Talent and Development, People Operations and Payroll) and wider organisation.

Key requirements:

Minimum 5 years experience in a HR/People Advisor role, managing high‑volume and complex ER cases with minimal escalation.
Strong knowledge of UK employment law and HR best practice, with proven ability to coach and influence managers.
End‑to‑end TUPE experience, including data preparation, consultation, and implementation.
Confident managing restructures, redundancy consultations and organisational change, ensuring compliance with statutory requirements.
Exceptional communication, influencing, and relationship‑building skills, supported by strong analytical ability to interpret HR data and identify trends.
High professional integrity and discretion, with desirable attributes including CIPD Level 5 (or studying), multi‑site experience, fast‑paced environments or exposure to FM/housing sectors.

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

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customer experience advisor jobs in south hanningfield, ess

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