Sales advisor Work, Jobs in Southall, Greater London (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Trainee Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
Counter Sales Advisor
JJ Roofing Supplies —Isleworth
- From £29,503.50 a year
- Full-time
- Bilingual
- Customer service
- Merchandising
Quick apply
Sales Advisor
Zohra Marketing —Hayes
- Full-time
- Sales
- English
- Communication skills
- Flexible schedule
Quick apply
6d
Client Partner (New Business) – Banking & Financial Markets
CGI —London
- Full-time
- Sales
- Negotiation
Quick apply
Sales Advisor
Hotel Chocolat —London
- £14.15 an hour
- Part-time
- Hotel
- Café
- Employee discount
Call Centre Sales Advisor
Access Self Storage Limited —Isleworth
- £26,520 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
8d
Fragrance Specialist - Luxury Fragrace Retail
Gissah Limited —London
- £12.81 - £14.00 an hour
- Part-time
- Sales
- Merchandising
- Basic maths
Quick apply
Sales Advisor - Full Time
M&S Opticians —London
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Sales Advisor (Digital)
Retail Innovation Group —Weybridge
- £26,000.00 - £26,000.01 a year
- Sales
- Customer service
- Retail sales
- Annual leave
Quick apply
Sales Advisor
Juss Marketing —Greenford
- Part-time
- Communication skills
- Free parking
- Employee discount
2d
Sales Development Representative
UK College of Hypnosis & Hypnotherapy —Hemel Hempstead
- £26,500 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Time management
- Work from home
Quick apply
Sales Advisor - Oxford Circus
Whittard of Chelsea —Oxford Circus
- £14.24 an hour
- Weekend availability
- Hospitality
- Communication skills
- Store discount
- Employee discount
11d
Sales Advisor
Crew Clothing Westfield —London
- £11.18 - £11.62 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
Advisor, Employee Relations
Saputo Inc. —Weybridge
- Full-time
- Analysis skills
- Human resources
- Communication skills
- Free parking
- Employee discount
Customer Service Advisor
Slough Borough Council —Slough
- £27,920 - £29,694 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
10d
Guest Experience and Sales Advisor
Flip Out Watford —Watford
- Up to £13 an hour
- Weekend availability
- Serving
- Hospitality
- Sales
- Store discount
- Employee discount
Quick apply
GUCCI Client Advisor - Selfridges
Gucci —London
- Weekend availability
- Hospitality
- Sales
- English
8d
Sales - Sales Advisor - UK
New Look —Watford
- Part-time
- Microsoft Word
Sales Advisor
Crew Clothing Chiswick —London
- £11.18 - £11.62 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply

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sales advisor jobs near southall, greater london

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Customer service
Analysis skills
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

sales advisor jobs in southall, greater london

Assistant Customer Service Manager

Trainee Customer Resolutions Advisor

Counter Sales Advisor

Sales Advisor

Client Partner (New Business) – Banking & Financial Markets

Sales Advisor

Call Centre Sales Advisor

Fragrance Specialist - Luxury Fragrace Retail

Sales Advisor - Full Time

Sales Advisor (Digital)

Sales Advisor

Sales Development Representative

Sales Advisor - Oxford Circus

Sales Advisor

Advisor, Employee Relations

Customer Service Advisor

Guest Experience and Sales Advisor

GUCCI Client Advisor - Selfridges

Sales - Sales Advisor - UK

Sales Advisor

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