Head of customer experience Work, Jobs in Spennymoor, Dur (with Salaries)

SPAR Willington - Assistant Store Manager
James Hall & Co Ltd —Willington
- Full-time
- Customer service
- Supervising experience
- Conflict management
- Employee discount
- Life insurance
Quick apply
Purchasing and Material Coordinator
RA Dalton Ltd —Crook
- £29,000 - £37,000 a year
- Full-time
- Travel
- Organisational skills
- Computer skills
- Free parking
- Profit sharing
Quick apply
7d
Customer Experience Director
Thirteen —Middlesbrough
- £108,990 a year
- Continuous improvement
- Leadership
- Annual leave
6d
Venue Presentation Manager - Sunderland
CleanEvent Services Ltd —Sunderland
- £36,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Store discount
- Employee discount
Quick apply
6d
Head of Student Accommodation Services
Durham University —Durham
- £59,966 - £67,468 a year
- Full-time
- Hybrid work
- Management
- University
- Budgeting
Accommodation Services Manager
University of Sunderland —Sunderland
- £46,756 - £58,228 a year
- Full-time
- Management
- University
- Continuous improvement
- Annual leave
Head of Supply Chain
IMPACT EVOLVE —Stockton-On-Tees
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
G&E North - Store - Store Manager
James Hall & Co Ltd —Bishop Auckland
- Full-time
- Supervising experience
- Organisational skills
- Retail management
- Employee discount
- Life insurance
Quick apply
Head of Customer Contact
HomeGroup —Newcastle upon Tyne
- £75,000 - £80,000 a year
- Full-time
- CRM software
- Customer service
- Leadership
- Employee discount
- Life insurance
7d
SPAR Kelloe - Supervisor
James Hall & Co Ltd —Kelloe
- Part-time
- Customer service
- Retail management
- Employee discount
- Life insurance
Quick apply
Head of Enterprise Performance
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £73,165 - £81,535 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
Head of Ecommerce & Digital Marketing
The Danesmoor Group —Newton Aycliffe
- Up to £65,000 a year
- Full-time
- Social media management
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
7d
Night Manager
ASDA —Bishop Auckland
- Weekend availability
- Customer service
- In-person
- Retail management
- Annual leave
- Employee assistance programme
8d
Bar staff / 5326 - The Bishops` Mill, Durham
J D Wetherspoon plc —Durham
- £12.81 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
2d
General Manager
Lookers —Newcastle upon Tyne
- Up to £85,000 a year
- Weekend availability
- Customer service
- Training & development
- Annual leave
Quick apply
Business Development Manager
Signal Telecom (Stokesley) —Middlesbrough
- £40,000 - £70,000 a year
- Full-time
- CRM software
- Customer service
- Business development
Quick apply
Fleet Manager
The Rudd Group —Newcastle upon Tyne
- Up to £35,000 a year
- Full-time
- Travel
- In-person
- Mechanical knowledge
- Free parking
- Referral programme
Quick apply
9d
Senior Logistics Coordinator
OpenWorks Engineering —Prudhoe
- Full-time
Quick apply
Aftersales Coordinator
Husqvarna —Newton Aycliffe
- Full-time
- Microsoft Word
- CRM software
- English
- Employee discount
2d
Receptionist
Hotel Indigo Durham —Durham
- Part-time
- Bar
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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SPAR Willington - Assistant Store Manager

James Hall & Co Ltd -
Willington

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension
Employee discount
Life insurance

Qualifications

Customer service
Performance management
Food safety and hygiene regulations
Retail team management
Supervising experience
Store management
Conflict management
Retail experience
Training & development
Retail management
Cash handling
Team motivation leadership
Communication skills

Full job description

Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the communities we serve.
We’re proud of the impact our stores have locally and remain committed to continued growth and investment in the future.

Contract Type: Permanent / Full Time
Hours of work: 39 hours per week

About the Role
As an Assistant Manager, you’ll take ownership of the store whenever the Store Manager is away. This is a great opportunity to gain valuable experience and prepare for your next step in management. You’ll be responsible for everything from supporting and developing colleagues to managing stock, driving sales, and ensuring our high standards of customer service are consistently delivered.

Here’s What You Can Expect to be Doing

Your role will be varied, hands-on, and focused on both people and performance, including:

Supporting the Store Manager to develop a motivated and empowered team through a positive leadership style
Leading by example to deliver outstanding customer service at all times
Driving sales, maximising profit, and keeping costs under control
Developing and supporting colleagues to reach their potential
Taking responsibility for operational tasks such as stock management, cash handling, and store administration
Ensuring compliance with health & safety, food hygiene, and company standards

A Few Things About You

We’re looking for Assistant Managers who are confident, passionate about delivering an excellent customer experience, and able to inspire and lead their team. Ideally, you will have:

Previous supervisory or management experience within a retail environment
Strong communication skills and the ability to build effective working relationships
A genuine interest in developing and supporting colleagues
Confidence in handling conflict and making fair, professional decisions
An understanding of budgeting, targets, and how to achieve results
Awareness of health & safety legislation and its importance in a retail environment

Why Join Us?
We believe in rewarding our colleagues. That’s why when you join us, you’ll enjoy a range of benefits designed to support your wellbeing, personal growth, and loyalty.
Loyalty Pay - Celebrate your work anniversary with a little extra! You’ll earn an additional £0.55 per hour over the financial year, with the hourly amount increasing the longer you stay with us. Your total is paid as a lump sum in the month following your anniversary.
20% Staff Discount - Enjoy 20% off your shopping in our company-owned SPAR stores — perfect for those everyday essentials and treats.
Pension & Life Insurance - You will be enrolled into the Nest pension scheme. After two years of service, you will also receive life insurance cover, offering added security for you and your loved ones.
Learning & Development - Whether you're looking to build your career or gain new skills, our in-house team will support you with fully funded, accredited training and industry-recognised qualifications.
Grocery Aid Support - Access free, confidential, 24/7 support through Grocery Aid — offering expert advice and help on everything from mental health and financial concerns to legal issues and family support.

For more information about us and the benefits we offer, please head over to our careers page.

Please note if we receive a high number of applicants, we may close the advert early. We advise interested candidates to submit their applications promptly to avoid disappointment.

Quick apply

Refine Your Search

head of customer experience jobs in spennymoor, dur

SPAR Willington - Assistant Store Manager

Purchasing and Material Coordinator

Customer Experience Director

Venue Presentation Manager - Sunderland

Head of Student Accommodation Services

Accommodation Services Manager

Head of Supply Chain

G&E North - Store - Store Manager

Head of Customer Contact

SPAR Kelloe - Supervisor

Head of Enterprise Performance

Head of Ecommerce & Digital Marketing

Night Manager

Bar staff / 5326 - The Bishops` Mill, Durham

General Manager

Business Development Manager

Fleet Manager

Senior Logistics Coordinator

Aftersales Coordinator

Receptionist

I want to receive the latest job alerts for head of customer experience in spennymoor, dur

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