Business support Work, Jobs in Springburn, Glg (with Salaries)

Customer Service Advisor
Huntswood Scotland Limited —Glasgow
- From £26,227 a year
- Full-time
- Customer service
- Computer literacy
- English
- Employee discount
- Referral programme
Quick apply
1d
Part Time Administrator Glasgow Fort
Chisholm Hunter Ltd —Glasgow
- From £12.71 an hour
- 8 hour shift
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Business Development - Entry Level
ElevateHire —Glasgow
- From £26,400 a year
- Full-time
- Customer service
- Business development
- In-person
- Annual leave
- Referral programme
Quick apply
Customer Success Advisor - Glasgow
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Employee discount
Quick apply
006 - Customer Service Representative - Virgin Money (CYBG)
Teleperformance —Glasgow
- £26,436.80 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Banking
- Employee assistance programme
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Computer literacy
- Computer skills
- Banking
Sales/Customer Advisor
ElevateHire —Glasgow
- From £25,420 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
Customer Liaison Officer
A.C. Whyte and Co Ltd —Glasgow
- Full-time
- Sales
- Leadership
- Free parking
- Referral programme
Quick apply
Store Team Member
Home Bargains —Glasgow
- £12.71 - £13.00 an hour
- Weekend availability
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
1d
Call Centre - Customer Support Representative (Q426G)
Intrum —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Sales Assistant - Part Time
Superdry —Glasgow
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
- Flexible schedule
Office Manager
MB Fire and Security Limited —Coatbridge
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
1d
Event Coordinator
BiP Solutions —Glasgow
- £28,000 - £32,000 a year
- Full-time
- Continuous improvement
- Travel
- In-person
- Employee discount
- Gym membership
Quick apply
7d
Customer Retention Executive
Focus Group —Bellshill
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick apply
Service Advisor
Laings —Glasgow
- £26,000 - £28,000 a year
- Full-time
- Writing skills
- ERP systems
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Case Reviewer
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
12d
Customer Service Advisor (Fraud)
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
5d
Residential Officer - Various Locations Across Scotland
Scottish Prison Service —Glasgow
- £37,682 - £44,248 a year
- Hybrid work
- Computer literacy
- Conflict management
5d
Customer Service Advisor
TrustFord —Glasgow
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
Telesales Executive
Trophy Events Ltd —Glasgow
- £25,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- Business development
- Annual leave
Quick apply
5d

I want to receive the latest job alerts for business support in springburn, glg

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Advisor

Huntswood Scotland Limited -
Glasgow

Apply Now

Job details

Full-time
From £26,227 a year
1 day ago

Benefits

Employee mentoring programme
Company pension
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Customer service
Computer literacy
Stakeholder liaison
Case record updates
English
Complaint handling
Data entry
Computer skills
Financial services
Customer interaction
Phone etiquette
Communication skills

Full job description

Customer Service Advisor – Join an Award Winning Outsourcer and Grow Your Career!

We are seeking a dedicated and empathetic Customer Complaints Advisor to join our existing team. The ideal candidate will be passionate about delivering excellent customer service and resolving customer inquiries in a timely manner. This role will require strong communication skills, problem solving abilities and a customer-centric approach.

Start Date: Monday 28th September

Starting Salary from £26,227 per annum

Hourly Rate: £13.45per hour
Performance Bonus: Up to £1.10 per hour

Working hours: 37.5 hours per week, 5 days per week.

Shift pattern Monday to Friday, working between 09.00 and 17:30 - No Weekends!

Where: Office based in Glasgow City Centre

Attendance: No holiday will be permitted during the training period.

Location: Glasgow City Centre.

Job Responsibilities:

Customer Service & Query Resolution: Deliver excellent customer service by handling customer enquiries, investigating issues, and providing timely, accurate resolutions across multiple communication channels.
Inbound Call Management: Manage inbound customer calls efficiently using dialler systems, ensuring all interactions are handled professionally, empathetically, and in line with company standards.
Customer Advocacy: Act as a trusted representative of the client, taking ownership of customer concerns and ensuring a positive customer experience. Where service failures occur, acknowledge issues and work proactively to resolve them.
Case Resolution: Assess customer situations fairly and effectively, identifying appropriate solutions that balance customer needs with business and regulatory requirements.
Systems & Data Management: Accurately record customer interactions and maintain case information across multiple client systems, ensuring data integrity and compliance with operational procedures.
Communication: Maintain clear, professional, and consistent communication with customers, colleagues, and stakeholders throughout the enquiry and resolution process.
Stakeholder Collaboration: Work closely with internal teams and client support functions to investigate issues, share information, and deliver the best possible outcome for customers.
Industry Knowledge & Compliance: Develop and maintain knowledge of utility and water industry processes, policies, and customer service best practices to support effective decision-making.
Continuous Improvement & Adaptability: Adapt to changing business needs, processes, and systems, using customer feedback and learning opportunities to help improve service delivery and operational performance.

Role Requirements:

Proven experience in a Customer Service role preferably in a contact centre environment
Utilities/Financial Services experience would also be desirable.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Ability to work independently and as part of a team.
Goal-oriented with a drive to succeed in a competitive environment.
Familiarity with using computer systems.
Persistent and resilient attitude towards challenges.
Adaptability to quickly learn about new products and industries.
Ability to work under pressure and meet deadlines

Benefits:

Comprehensive Training with experienced Trainers
Life assurance - providing coverage at 1x your basic salary in the event of unforeseen circumstances
Health Cash Plan - helping you claim back the cost of everyday healthcare
‘Perks at work’ staff discounts - access to our intranet with exclusive discounts from leading retailers such as Apple, M&S, Expedia and many more…
Colleague Recognition Scheme – Become a Huntswood Hero!
Regular colleague engagement activities where you could earn additional incentive
Access to an online Well-being centre that has a variety of tools to nurture your overall health
Free Fruit, Tea, Coffee & Hot Chocolate on site
Payday pizza! Enjoy some pizza on us every Wednesday before each payday when working on site
Discounted Premium City Centre Parking
Refer a friend scheme (earn £1000 for each person you refer)
Mentorship program to grow and develop within the company

At Huntswood, our people are at the heart of everything we do. As a trusted Business Process Outsourcer (BPO), we partner with leading brands to deliver exceptional customer experiences — and we invest heavily in developing our teams to do just that.

Whether you join us on a fixed‑term contract or as a permanent employee, you’ll gain variety, career progression, and the support you need to reach your goals.

Huntswood is now part of ResultsCX, a global leader in Customer Experience Management, giving you even more opportunities to grow in a fast‑moving, forward‑thinking organisation.

Committed to Inclusivity

Huntswood, a ResultsCX company, is an equal opportunity employer. We welcome applications from all backgrounds and are proud to be a Disability Confident employer. We guarantee an interview for all disabled applicants who meet the minimum criteria.

For your safety, please note: Huntswood will only request contact details via email when first reaching out — we will never ask for additional personal information at that stage.

Job Type: Full-time

Pay: From £26,227.00 per year

Benefits:

Company pension
Employee discount
Referral programme

Ability to commute/relocate:

Glasgow G1 2RX: reliably commute or plan to relocate before starting work (required)

Experience:

Contact Centre: 1 year (required)
Utilities: 1 year (preferred)
Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Apply Now

Refine Your Search

business support jobs in springburn, glg

Customer Service Advisor

Part Time Administrator Glasgow Fort

Business Development - Entry Level

Customer Success Advisor - Glasgow

006 - Customer Service Representative - Virgin Money (CYBG)

Specialist Customer Care Advisor - Telephony

Sales/Customer Advisor

Customer Liaison Officer

Store Team Member

Call Centre - Customer Support Representative (Q426G)

Sales Assistant - Part Time

Office Manager

Event Coordinator

Customer Retention Executive

Service Advisor

Case Reviewer

Customer Service Advisor (Fraud)

Residential Officer - Various Locations Across Scotland

Customer Service Advisor

Telesales Executive

I want to receive the latest job alerts for business support in springburn, glg

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected