First line managers Work, Jobs in Springfield North, Ess (with Salaries)

Customer Resolution Centre Advisor - part time 23hr pw
Delta Housing —Chelmsford
- £18,865 a year
- Part-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
4d
Operational Support Officer
HM Courts & Tribunal Service —Chelmsford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
11d
Barista - Store# 49798, Chelmsford - Colchester Rd DT
Starbucks —Chelmsford
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Bar Supervisor
Black Rabbit —Maldon
- From £13 an hour
- Weekend availability
- Bar
- Customer service
- Supervising experience
- Employee discount
- Flexible schedule
Quick apply
Marina Operative
Fambridge Yacht Limited —Chelmsford
- £27,000 - £32,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Free parking
Quick apply
Hire Desk Team Leader
Hire Safe Solutions Ltd —Thurrock
- £38,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
12d
Customer Services and Enquiries Assistant
Anglia Ruskin University —Chelmsford
- £26,707 - £30,378 a year
- Full-time
- CRM software
- Organisational skills
- Relocation assistance
6d
Day Centre Manager
ECL —Maldon
- £30,000 a year
- Call to connect
- Experience working with individuals with disabilities
- Travel
- Training & development
- Paid training
- Annual leave
Quick apply
12d
Commissioning General Manager
Crystal Care Collection —Heybridge
- £65,000 - £75,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Leadership
Barista - Store# 27644, Chelmsford - High Chelmer
Starbucks —Chelmsford
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Part Time General Theatre Technician
Potters Resorts - Five Lakes —Maldon
- £13.28 an hour
- Part-time
- Resort
Quick apply
Junior Manager
Churchill's Beaulieu Square —Chelmsford
- £33,935.81 a year
- Full-time
- Customer service
- Restaurant management
- Cooking
- Employee discount
Quick apply
Deputy Nursery Manager
Kinderzimmer UK —Chelmsford
- Up to £41,097 a year
- Full-time
- Experience working with children
- Team management
- In-person
- Employee discount
- Bereavement leave
Quick apply
Office Based - Logistics & Operations Coordinator - Luxury Furniture Rental Company
Not Your Every Day Ltd —Harlow
- £28,000 - £32,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Employee discount
Quick apply
1d
Shift Manager
Churchill's Beaulieu Square —Chelmsford
- £12.71 - £13.71 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
HYDRA Technician (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £33,603 a year
- Full-time
- IT
- Training & development
- Communication skills
- Annual leave
Territory Sales Executive
DPD Group UK —Chelmsford
- Up to £37,500 a year
- Full-time
- Business development
- Communication skills
- Free parking
Quick apply
1d
Store Manager
Subway —Chelmsford
- £12.71 - £13.00 an hour
- Inventory control
- Sales
- Supervising experience
Quick apply
Junior Manager
Churchill's Chelmsford —Chelmsford
- £33,935.81 a year
- Full-time
- Customer service
- Restaurant management
- Cooking
- Employee discount
Quick apply
Transfer Station Manager
Biffa Waste Services —Chelmsford
- Full-time
- Customer service
- Continuous improvement
- Team management
Quick apply
8d

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first line managers jobs near springfield north, ess

Customer Resolution Centre Advisor - part time 23hr pw

Delta Housing
Chelmsford

Apply Now

Job details

Part-time
£18,865 a year
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
NVQ
Customer interaction
Outbound calling
Communication skills

Full job description

We are looking for a Customer Resolution Centre Advisor on a part time basis of 23 hours per week, to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing.

What you'll be doing

Provide exceptional customer service across multimedia channels for first-time query resolution.
Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required.
Demonstrate empathy in customer interactions, recognising diversity.
Resolve dissatisfaction at the first point of contact, escalating when needed.
Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams.

What we are looking for

GCSE, NVQ or equivalent, or equivalent demonstrable prior learning
Excellent communication skills
High level of computer literacy covering office systems as well as CRM databases and systems
Experience of working in a customer focused organisation
Experience of customer care technique

Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum.

Benefits

The salary for this post will be £18,865 Per Annum.
Learning and development opportunities
Healthcare cash plan
Robust employee reward and recognition programme
Free and confidential Employee Assistance Programme
Volunteering programme
Competitive pension scheme
25 days annual leave pro rata per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
23 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

INDAD

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

Apply Now

Refine Your Search

first line managers jobs in springfield north, ess

Customer Resolution Centre Advisor - part time 23hr pw

Operational Support Officer

Barista - Store# 49798, Chelmsford - Colchester Rd DT

Bar Supervisor

Marina Operative

Hire Desk Team Leader

Customer Services and Enquiries Assistant

Day Centre Manager

Commissioning General Manager

Barista - Store# 27644, Chelmsford - High Chelmer

Part Time General Theatre Technician

Junior Manager

Deputy Nursery Manager

Office Based - Logistics & Operations Coordinator - Luxury Furniture Rental Company

Shift Manager

HYDRA Technician (Headquarters, Chelmsford)

Territory Sales Executive

Store Manager

Junior Manager

Transfer Station Manager

I want to receive the latest job alerts for first line managers in springfield north, ess

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