Support specialist Work, Jobs in Springfield North, Ess (with Salaries)

Customer Resolution Centre Advisor - part time 23hr pw
Delta Housing —Chelmsford
- £18,865 a year
- Part-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
4d
Operational Support Officer
HM Courts & Tribunal Service —Chelmsford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
12d
HIV Support and Wellbeing Specialist
Provide CIC —Chelmsford
- £25,001 - £35,000 a year
- Full-time
- Nursing home
Cancer Patient Navigator
Mid and South Essex NHS Foundation Trust —Chelmsford
- £28,392 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Maintenance Support Operative / Caretaker
The Lion Inn, Boreham —Chelmsford
- £13.50 an hour
- Part-time
- Hotel
- Restaurant
- Time management
- Employee assistance programme
Quick apply
IT Specialist
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Computer Science
- Engineering
- Maintenance
Quick apply
7d
Safeguarding Administrator
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,760 a year
- Full-time
1d
Pastoral Assistant
Keys Children —Colchester
- £26,228 - £27,593 a year
- Full-time
- School
- Employee discount
- Referral programme
Quick apply
Deputy Head of Teaching and Learning
Community College Initiative —Chelmsford
- £45,000 - £55,000 a year
- Full-time
- Education
- Continuous improvement
- Mentoring
- Free parking
Quick apply
8d
Mental Health Support Worker
Crosspath Care Ltd —Chelmsford
- £13.71 an hour
- Part-time
- Driving
- Patient care
- Employee discount
- Referral programme
Quick apply
14h
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Part-Time Early Years Educator
Seymour House Nursery Schools —Chelmsford
- £13.23 - £14.03 an hour
- Part-time
- Childcare
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Property Manager
Savills —Chelmsford
- Full-time
- Annual leave
Junior Recruitment Consultant
Odiin Ltd —Billericay
- £20,000 - £25,000 a year
- Full-time
- CRM software
- Sales
- Research
Quick apply
Collections Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Data entry
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
Interventions Assistant
Keys Children —Colchester
- £26,228 - £27,593 a year
- Full-time
- School
- Employee discount
- Referral programme
Quick apply
Pioneer Site Services - Apprentice Fire Alarm Engineer
Apprenticeships at Skills for Security —Chelmsford
- £10.85 - £12.71 an hour
- Maintenance
Quick apply
12d
Female Complex Care Assistant
Cera Care —Chelmsford
- £15 - £16 an hour
- Weekend availability
- Patient care
- Annual leave
- Employee assistance programme
Business Development Executive
Johnson Technical Systems Ltd —Chelmsford
- From £26,436.80 a year
- Full-time
- Business development
- Organisational skills
- In-person
- Free parking
Quick apply
16h
Senior Customer Service Advisor
Barclays —Chelmsford
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
6d

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support specialist jobs near springfield north, ess

Customer Resolution Centre Advisor - part time 23hr pw

Delta Housing
Chelmsford

Apply Now

Job details

Part-time
£18,865 a year
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
NVQ
Customer interaction
Outbound calling
Communication skills

Full job description

We are looking for a Customer Resolution Centre Advisor on a part time basis of 23 hours per week, to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing.

What you'll be doing

Provide exceptional customer service across multimedia channels for first-time query resolution.
Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required.
Demonstrate empathy in customer interactions, recognising diversity.
Resolve dissatisfaction at the first point of contact, escalating when needed.
Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams.

What we are looking for

GCSE, NVQ or equivalent, or equivalent demonstrable prior learning
Excellent communication skills
High level of computer literacy covering office systems as well as CRM databases and systems
Experience of working in a customer focused organisation
Experience of customer care technique

Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum.

Benefits

The salary for this post will be £18,865 Per Annum.
Learning and development opportunities
Healthcare cash plan
Robust employee reward and recognition programme
Free and confidential Employee Assistance Programme
Volunteering programme
Competitive pension scheme
25 days annual leave pro rata per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
23 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

INDAD

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

Apply Now

Refine Your Search

support specialist jobs in springfield north, ess

Customer Resolution Centre Advisor - part time 23hr pw

Operational Support Officer

HIV Support and Wellbeing Specialist

Cancer Patient Navigator

Maintenance Support Operative / Caretaker

IT Specialist

Safeguarding Administrator

Pastoral Assistant

Deputy Head of Teaching and Learning

Mental Health Support Worker

IT Support Engineer (1st to 2nd Line Progression)

Part-Time Early Years Educator

Property Manager

Junior Recruitment Consultant

Collections Agent

Interventions Assistant

Pioneer Site Services - Apprentice Fire Alarm Engineer

Female Complex Care Assistant

Business Development Executive

Senior Customer Service Advisor

I want to receive the latest job alerts for support specialist in springfield north, ess

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