Support analyst Work, Jobs in Staines Upon Thames, Sry (with Salaries)

IT Support Analyst (Contract)
Verge del Castell Technologies Ltd —London
- £29,420.00 - £34,101.73 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Flexitime
Quick apply
1h
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply
System Support Analyst
UltraSoft Technologies —Staines-upon-Thames
- £24,000 - £30,000 a year
- JavaScript
- Communication skills
Customer Intelligence Analyst
RHP —Teddington
- £52,223 a year
- Full-time
- Communication skills
- Annual leave
13d
Institutional Client Onboarding Analyst
Fisher Investments Europe —London
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
- Work from home
Research Analyst
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
14d
Sales Operations Analyst
Studio Ore —London
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
9d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
23h
Application Support Analyst
Thorpe Partners Ltd T/A Thorpe & Partners —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Salesforce
- Life insurance
Quick apply
13h
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
Senior Analyst, Turkey
Eurasia Group —London
- Full-time
- Hybrid work
- English
Quick apply
Data Analyst
Scrumconnect Consulting —Staines-upon-Thames
- £300 - £400 a week
- Azure
- Computer Science
- SQL
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
11d
Junior Data Analyst
MotorEasy —Reading
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer Science
- English
- SQL
- Health & wellbeing programme
Quick apply
14d
Data Insight Specialist
Reboot Online Marketing Ltd —London
- Up to £35,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Microsoft Office
- Analysis skills
- Health & wellbeing programme
- Work from home
Quick apply
13h
Research Analyst - Equities
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
[Korea Development Bank] Analyst / Accounting
Korea Development Bank —London
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
9d
Data Analyst
Malaria Consortium —Bethnal Green
- £46,563 a year
- Full-time
- Computer literacy
- Data analysis skills
- English
1d
Finance Analyst - 12 month FTC
Air Charter Service —Surbiton
- Microsoft Excel
- Organisational skills
- Gym membership
Quick apply
Application Support Analyst
Petroineos Trading Limited —London
- Full-time
- Hybrid work
- No degree
- Gym membership
Quick apply

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IT Support Analyst (Contract)

Verge del Castell Technologies Ltd
London

Quick apply

Job details

Permanent | Full-time
£29,420.00 - £34,101.73 a year
1 hour ago

Benefits

Flexitime
Paid volunteer time
Free fitness classes

Qualifications

TCP
Azure
Microsoft Outlook
Customer service
Windows
Technical support
DHCP
Analysis skills
IT support
DNS
SharePoint
IT
TCP/IP
Communication skills
Active Directory
VPN

Full job description

About the Role

London is one of the world's leading technology hubs, and at Verge del Castell Technologies Ltd, we're committed to delivering dependable IT services that keep businesses running efficiently. We believe outstanding technical support is more than fixing issues—it's about creating seamless technology experiences that empower people to do their best work.

We are looking for an IT Support Analyst to become an integral part of our growing IT operations team. In this role, you'll provide high-quality technical support across hardware, software, cloud platforms, and business applications while helping maintain a secure and reliable IT environment. You'll work closely with colleagues across the organization, solving technical challenges, improving user experiences, and contributing to projects that enhance our technology infrastructure.

Why Work With Us?

Collaborative Environment: Join a supportive technology team where knowledge sharing, teamwork, and continuous learning are part of everyday work. Your ideas and contributions will be valued from your first day.

Modern Technology: Gain hands-on experience supporting Microsoft 365, Windows environments, Active Directory, cloud-based services, endpoint management, and modern collaboration platforms used by growing businesses.

Career Development: We encourage professional growth through ongoing learning opportunities, technical mentoring, and exposure to a wide range of technologies and IT projects that help you expand your expertise.

Meaningful Impact: Every day you'll play an important role in keeping employees productive by delivering responsive, reliable, and customer-focused technical support that makes a real difference.

Key Responsibilities

Technical Support: Provide first and second-line IT support by diagnosing and resolving hardware, software, operating system, and application issues for end users.

Microsoft Environment: Support Microsoft 365 applications, including Outlook, Teams, SharePoint, OneDrive, Word, Excel, and other productivity tools.

User Administration: Create, manage, and maintain user accounts, permissions, passwords, and security groups using Active Directory and Microsoft Entra ID (Azure AD).

Endpoint Management: Configure, deploy, maintain, and troubleshoot desktop computers, laptops, mobile devices, printers, and other endpoint equipment.

Incident Management: Log, prioritize, investigate, and resolve support tickets while maintaining accurate documentation and delivering excellent customer service throughout the resolution process.

Infrastructure Support: Assist with network connectivity, VPN access, Wi-Fi troubleshooting, device configuration, software deployment, system upgrades, and routine IT maintenance activities.

Documentation & Improvement: Maintain technical documentation, knowledge base articles, and standard operating procedures while identifying opportunities to improve IT processes and user support.

What We Are Looking For

Experience: Previous experience working as an IT Support Analyst, IT Support Engineer, Service Desk Analyst, Help Desk Analyst, Desktop Support Technician, or in a similar technical support role.

Technical Knowledge: Strong understanding of Windows 10/11, Microsoft 365, Active Directory, Microsoft Entra ID, networking fundamentals (TCP/IP, DNS, DHCP, VPN), hardware troubleshooting, and software support.

Customer Service: Excellent communication and interpersonal skills with a genuine passion for delivering professional, friendly, and effective technical support to users at all levels.

Problem Solving: Strong analytical thinking with the ability to diagnose technical issues, prioritize workloads, and resolve problems efficiently in a fast-paced environment.

Organization: Able to manage multiple support requests simultaneously while maintaining attention to detail and delivering a high standard of service.

Mindset: A proactive team player who enjoys learning new technologies, embraces continuous improvement, and takes ownership of delivering reliable IT solutions that help colleagues succeed.

Pay: £29,420.00-£34,101.73 per year

Benefits:

Flexitime
Free fitness classes
Paid volunteer time

Work Location: Hybrid remote in London E15 1JD

Quick apply

Refine Your Search

support analyst jobs in staines upon thames, sry

IT Support Analyst (Contract)

Legal Assistant / Client Support Analyst

System Support Analyst

Customer Intelligence Analyst

Institutional Client Onboarding Analyst

Research Analyst

Sales Operations Analyst

Application Support Analyst

Application Support Analyst

Senior Consultant

Senior Analyst, Turkey

Data Analyst

Personal Assistant (6 month FTC)

Junior Data Analyst

Data Insight Specialist

Research Analyst - Equities

[Korea Development Bank] Analyst / Accounting

Data Analyst

Finance Analyst - 12 month FTC

Application Support Analyst

I want to receive the latest job alerts for support analyst in staines upon thames, sry

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