Customer service/sales representative Work, Jobs in Stalybridge, Gtm (with Salaries)

Customer Service Advisor
McCann Services Ltd —Salford
- £35,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
7d
Customer Service Representative
Hertz —Manchester
- Full-time
- Sales
- Customer service
- English
12d
Sales Manager, Mens Footwear Department, Selfridges Trafford
Kurt Geiger —Manchester
- Full-time
- Employee discount
Quick apply
Service Support Specialist
Hach —Salford Quays
- Full-time
- Hybrid work
- English
- Administrative experience
- Flexible schedule
5d
Sales Support Representative (Inbound and outbound calls)
Pay Smart Carpets —Warrington
- Up to £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
17h
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Manchester
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply

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Customer Service Advisor

McCann Services Ltd -
Salford

Quick apply

Job details

Permanent | Full-time
£35,000 a year
7 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Sales
Customer service
Administrative experience
Phone etiquette
Communication skills

Full job description

Are you someone who can talk to anyone?

We’re looking for a confident, personable and polished Customer Service Advisor to join our rapidly growing business near Salford Quays.

This role is all about people.

We want someone with a naturally warm personality, an excellent telephone manner and the ability to quickly put customers at ease. You’ll be comfortable speaking with people from all walks of life, building genuine rapport and adapting your approach to suit each conversation.

You might describe yourself as someone with a “good bit of chat” — friendly, engaging and able to hold a conversation — while still knowing how to remain professional and focused on achieving the right outcome for the customer.

This is not a scripted call-centre position. We want someone who can think for themselves, think on their feet, communicate naturally and make every customer feel valued.

The opportunity

We’re a successful and rapidly expanding company, making this a fantastic time to join our team.

As the business continues to grow, there will be genuine opportunities to develop, take on additional responsibility and progress into more senior positions.

We’re looking for someone who wants to build a career with us rather than simply find their next job.

What you’ll be doing

As a Customer Service Advisor, you’ll be an important representative of our business and a key and in some cases first point of contact for our customers.

Your responsibilities will include:

Speaking with customers over the telephone and by email
Building strong relationships and rapport with customers
Answering questions and handling enquiries confidently
Providing clear, accurate and reassuring updates
Taking ownership of customer queries through to resolution
Managing customer expectations professionally
Updating the CRM accurately and in a timely manner
Liaising with colleagues and other departments
Resolving concerns calmly, fairly and effectively
Ensuring every customer receives a first-class experience
Supporting the wider team with administrative duties when required
The role is office based 5 days a week

The person we’re looking for

Personality and communication skills are extremely important for this position.

We’re looking for someone who is:

Confident, friendly and naturally engaging
Polished and professional in their appearance and communication
Comfortable speaking with people from all backgrounds
Able to build rapport quickly and make conversation naturally
An excellent listener with a strong telephone manner
Positive, upbeat and approachable
Calm and composed when handling difficult conversations
Reliable, committed and willing to take responsibility
Honest and trustworthy, with a high level of integrity
Able to work independently and as part of a close-knit team
Organised and attentive to detail
Confident using computers and willing to learn new systems

Previous experience in either customer service, sales, complaints handling or another people-focused role would be required.

However, we’re equally interested in meeting people with the right personality, professionalism and attitude.

What we offer

In return for your hard work and commitment, you’ll receive:

A very competitive starting salary
A full-time, permanent position
Extensive training and ongoing support
Genuine opportunities for career progression – we want you to build a career with us, not just a job!
A friendly comfortable, welcoming and sociable working environment allowing you to thrive and reach your full potential
Regular team takeaways
External team social activities
As much tea and coffee as you can drink!
The opportunity to join a growing business at an exciting stage of its development

We take our customer relationships seriously and expect our team to go above and beyond wherever reasonably possible.

Our customers should feel like they are dealing with a real person who understands them — not someone simply reading from a script – which is why we don’t have them!

Apply today

An immediate start could be available for the right candidate.

We’d particularly like to hear from you if you’re confident on the telephone, enjoy meeting and speaking with new people, and believe you have the personality to make a lasting positive impression.

Pay: £35,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer service/sales representative jobs in stalybridge, gtm

Customer Service Advisor

Customer Service Representative

Sales Manager, Mens Footwear Department, Selfridges Trafford

Service Support Specialist

Sales Support Representative (Inbound and outbound calls)

Senior Account Executive - AI Software Sales & professional services

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