Customer experience manager Work, Jobs in Staverton, Wil (with Salaries)

Customer Experience Manager
Dunelm —Trowbridge
- Weekend availability
- Continuous improvement
- Training & development
- Retail management
7d
Operations & Delivery Manager
Forest to Home —Melksham
- £42,000 - £48,000 a year
- Full-time
- Engineering
- Continuous improvement
- Organisational skills
Quick apply
Studio Operations Lead
Cox & Cox —Frome
- £26,000 - £28,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
14d
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Operations Manager
Cal South Ltd —Devizes
- £50,000 a year
- Full-time
- Team management
- Budgeting
- Communication skills
- Free parking
- Gym membership
Quick apply
4d
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Computer literacy
- Business development
- Team management
- Free parking
- Employee discount
Manufacturing Manager
Meiyume (UK) Ltd —Trowbridge
- £50,000 - £60,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
Quick apply
5d
Casual Venues Duty Supervisor
Melksham Town Council —Melksham
- £14.45 an hour
- Weekend availability
- Bar
- Supervising experience
- First Aid Certification
- Flexible schedule
Quick apply
6d
Customer Advisor
Boots —Trowbridge
- £13.02 - £15.10 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
4d
Information Officer
Wiltshire Council —Trowbridge
- £29,064 - £31,022 a year
- Temporary
- Hybrid work
- IT
- Communication skills
8d
Sales Assistant - 10 Hours
Bestway Group —Atworth
- Part-time
- Customer service
- Communication skills
Quick apply
Customer Operations Manager
Planning Inspectorate —Bristol
- £46,689 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Flexible schedule
Customer Success Manager
Spruce —Bristol
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Business Support Officer
Wiltshire Council —Trowbridge
- £25,989 - £26,824 a year
- Part-time
- Hybrid work
- Microsoft Office
- Databases
- Administrative experience
6d
Snr Customer Care & Resolutions Specialist
MillerKnoll —Melksham
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
Venue Coordinator
The Pound Arts Centre —Corsham
- From £19,827.60 a year
- Overtime
- Management
- Computer skills
- In-person
- Employee discount
Quick apply
8d
Customer Experience Assistant
Business Cyber Centre (BCC) —Chippenham
- £26,227.50 a year
- Full-time
- Social media management
- Front desk
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager
LKQ Corporation —Melksham
- Full-time
- Customer service
- Team management
- Recruiting
- Annual leave
- Employee assistance programme
Administrator
HCRG Care Group —Trowbridge
- £25,500 - £27,098 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Administrative experience
- Employee discount
Quick apply
11d
Receptionist
Wiltshire Council —Melksham
- £13.05 - £13.47 an hour
- Hybrid work
- Front desk

I want to receive the latest job alerts for customer experience manager in staverton, wil

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Experience Manager

Dunelm -
Trowbridge

Apply Now

Job details

Permanent
7 days ago

Qualifications

Succession planning
Power BI
Mentoring junior staff
Performance management
Retail team management
Continuous improvement
Continuous improvement cycles oversight
Store management
Customer support
Professional development mentoring
Customer interaction
Retail experience
Training & development
Retail management
Team motivation leadership
Rota coordination

Full job description

Overview

We have a fantastic opportunity to join as Customer Experience Manager (Customer Experience Coach) to work in our Trowbridge Dunelm Store. The Customer Experience Coach creates a friendly, high‑performing store culture by developing colleagues and delivering standout service that leads to confident, memorable customer experiences and strong sales. This role helps make our stores a great place to work and an exceptional place to shop.

Find your happy place:

Our colleagues are our foundations; a wonderful team of people at the heart of our stores. With customer focus the number one priority, our Sales Assistants and Management teams are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression.

What you'll be doing

Views the store through the eyes of the customer, identifying and removing friction points that affect their experience.
Ensures customer queries are clearly understood and resolved quickly, with effective action plans put in place.
Uses Customer feedback and Power BI insights to drive improvements in footfall, conversion, and visit frequency.
Delivers high‑quality training on store standards and friendliness, ensuring customers feel valued and supported
Confidently steps up as the business‑unit owner in the Store Coach’s absence
Creates weekly schedules on time and within budget, using the RPRPRT to ensure coverage when customers need us most
Coaches colleagues to drive high‑ticket sales through expert advice and tailored recommendations
Reviews and refines the customer journey to maximise satisfaction and sales, maintaining an always‑on mindset
Builds a culture of continuous improvement to ensure the store grows and remains future‑ready.
Celebrates great performance regularly and coaches colleagues to consistently be their best.
Supports the Store Coach in delivering all people processes within the store.
Holds clear performance and development conversations so every colleague they line‑manage understands their rating and growth path.
Validates and ensures full completion of the store’s Thrive compliance requirements.
Supports the Store Coach in spotting and nurturing talent, preparing ready successors, and promoting Rising Stars and apprenticeship opportunities.

What we'll look for in you

Previous management experience, preferably in a retail environment where you’ve needed to be commercially driven and taken a hands-on approach in day to day activity
Part time working days can be flexible but ideally working on Monday, Friday and Saturday or Sunday.
Demonstrate a proven background in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards
A passion for stock management
A passion for delighting your customers by ensuring an unrivalled shopping experience
A team-orientated person, able to communicate effectively and build high performing and highly engaged teams

Apply Now

Refine Your Search

customer experience manager jobs in staverton, wil

Customer Experience Manager

Operations & Delivery Manager

Studio Operations Lead

Customer Experience Manager

Operations Manager

Crematorium Manager

Manufacturing Manager

Casual Venues Duty Supervisor

Customer Advisor

Information Officer

Sales Assistant - 10 Hours

Customer Operations Manager

Customer Success Manager

Business Support Officer

Snr Customer Care & Resolutions Specialist

Venue Coordinator

Customer Experience Assistant

Duty Manager

Administrator

Receptionist

I want to receive the latest job alerts for customer experience manager in staverton, wil

Related Searches

Explore jobs in more locations

Overview

What you'll be doing

What we'll look for in you

Jobseeker tools

Employer Tools

Browse

Stay Connected