Housing advice and options Work, Jobs in Stewartby, Bdf (with Salaries)

Payment Support Advisor
Amplius —Milton Keynes
- £19,033.82 - £34,498.80 a year
- Part-time
- Hybrid work
- Organisational skills
11d
Customer Service Advisor
Sage Homes —Northampton
- Hybrid work
- CRM software
- Communication skills
Customer Services Officers x 2 (Permanent Role & 6 Month fixed term contract)
Greatwell Homes —Wellingborough
- £30,387 a year
- Full-time
- Analysis skills
- Conflict management
- Financial services
Location Manager
Anchor —St. Neots
- Up to £29,870 a year
- Organisational skills
- Employee discount
8d
Activities Co-ordinator
Anchor —Northampton
- £13.51 - £14.28 an hour
- Weekend availability
- Computer literacy
- Computer skills
- Employee discount
Housing support officer
Ability Housing Group —Luton
- £25,420 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
3d
Housing Options Advisor
North Northamptonshire Council —Kettering
- £34,434 - £36,363 a year
- Analysis skills
- Communication skills
- Employee assistance programme
HR Admin
Fortem Solutions Ltd —Hitchin
- Administrative experience
- Human resources
- Recruiting
- Annual leave
11d
Neighbourhood Programme Manager (Everton East)
Liverpool City Council —Everton
- £53,051 - £58,543 a year
- Budgeting
- Communication skills
- Employee assistance programme
Housing Options Officer
Welwyn Hatfield Borough Council —Welwyn Garden City
- £34,431 - £41,254 a year
- Hybrid work
- English
- Communication skills
- Free parking
- Annual leave
Housing Options Advisor
Civic Recruitment Limited —Northampton
- £30 an hour
- Full-time
- Customer service
- Communication skills
Quick apply
2d
Housing Capital Projects Manager
Milton-Keynes-Council —Milton Keynes
- £55,224 - £60,688 a year
- Project management
- Contracts
- Construction experience
- Annual leave
- Work from home
8d
Housing Advice and Options Manager
North Northamptonshire Council —Kettering
- £53,460 - £56,805 a year
- Budgeting
- Leadership
- Communication skills
- Employee assistance programme
4d
Housing Options Officer
Dacorum Borough Council —Hemel Hempstead
- £39,089 - £41,046 a year
- Full-time
- Flexible schedule
9d
Mental Health Recovery Worker
Turning Point —Royston
- £25,499 a year
- Full-time
- Communication skills
- Annual leave
23h
Care Assistant
Sanctuary Care —Bletchley
- £13.54 an hour
- 12 hour shift
- No experience needed
- Annual leave
- Employee assistance programme
Quick apply
Digital Applications Officer
St Albans City & District Council —St Albans
- £38,949 - £42,500 a year
- Full-time
- English
- Communication skills
- Annual leave
End User Support
NECSWS —Hemel Hempstead
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
9d
Traffic Management Officer - Hertfordshire Constabulary
Cambridgeshire Constabulary —Stevenage
- £32,613 a year
- Full-time
- Research
- Travel
- Annual leave
- Employee assistance programme
8d
Property and Asset Manager
St Albans City & District Council —St Albans
- £56,316 - £60,737 a year
- Full-time
- English
- Analysis skills
- Team management
- Annual leave

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housing advice and options jobs near stewartby, bdf

Payment Support Advisor

Amplius -
Milton Keynes

Apply Now

Job details

Part-time
£19,033.82 - £34,498.80 a year
11 days ago

Qualifications

Customer service call handling
Case note recording
Case record updates
Arrears management
Accounts Receivable Credit Control
Organisational skills
Tenancy sustainment support
Customer support
NVQ
Customer interaction
Rent arrears recovery in social housing
Signposting to community resources
A Level

Full job description

Are you passionate about helping people and making a difference to communities? As a Payment Support Advisor at Amplius, you’ll work with customers to manage rent, sort out payments, and find solutions that work for them. You’ll provide friendly, practical support while helping people stay on track financially and keeping our communities strong and secure.

Salary: £19,033.82 per year (FTE £34,498.80)

Contract: Permanent, part time

Your week: 20 hours - Monday to Friday 9am to 1pm. Weekly hours are set but start and end times may be negotiable.

Location: Hybrid with a weekly presence in either our Milton Keynes or Rushden office

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Manage rent and other customer accounts, monitoring arrears and taking timely action to minimise debt
Act as the main point of contact for the Payment Support Service, handling incoming enquiries and proactively engaging with customers
Negotiate affordable and sustainable repayment arrangements, balancing customer needs with the organisation’s income priorities
Provide clear and professional advice on budgeting, benefits, and financial support, signposting to specialist services when needed
Maintain accurate case notes and records in housing management systems, ensuring all interactions are logged correctly
Prepare and progress formal recovery actions, including Notices of Seeking Possession, in line with policy
Work collaboratively with internal teams and external partners to ensure a coordinated approach to arrears management

What we’re looking for

Educated to Level 3 (e.g. A-levels, NVQ, or equivalent experience)
Experience of working in a front facing, customer focussed role
Experience in rent or income recovery, credit control, or financial support within a customer service environment
Experience communicating effectively with customers via telephone and written correspondence
Awareness of data protection, confidentiality, and equality requirements in service delivery
Excellent telephone manner and ability to manage challenging conversations professionally.
Effective organisational skills with the ability to manage competing priorities and caseloads.
Sound judgement and decision-making when progressing cases.

Important - Right to work in the UK is an essential requirement. We do not provide sponsorship.

Please read the attached job description before applying so you get the full scope of the role.

Closing: 3 September

Interviews in Milton Keynes: 10 September

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

housing advice and options jobs in stewartby, bdf

Payment Support Advisor

Customer Service Advisor

Customer Services Officers x 2 (Permanent Role & 6 Month fixed term contract)

Location Manager

Activities Co-ordinator

Housing support officer

Housing Options Advisor

HR Admin

Neighbourhood Programme Manager (Everton East)

Housing Options Officer

Housing Options Advisor

Housing Capital Projects Manager

Housing Advice and Options Manager

Housing Options Officer

Mental Health Recovery Worker

Care Assistant

Digital Applications Officer

End User Support

Traffic Management Officer - Hertfordshire Constabulary

Property and Asset Manager

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