Service operations & business support manager Work, Jobs in Stoke On Trent, Eng (with Salaries)

Team Manager
Ocado Logistics —Stoke-on-Trent
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
VodafoneThree - VIP Executive
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Social media management
- Communication skills
- Employee discount
2d
Operations Supervisor
Amazon UK Services Ltd. —Stoke-on-Trent
- Full-time
- English
- Team management
- Communication skills
9d
Client Service Manager - Commercial Lines
Gallagher —Fenton
- Full-time
- Bachelor's degree
- Mentoring
- Flexible schedule
Operations Manager
Berwick Care —Telford
- £50,000 - £65,000 a year
- Full-time
- Business development
- Continuous improvement
- Quality control
- Gym membership
Quick apply
9d
Site Support
Ocado Logistics —Stoke-on-Trent
- Full-time
- Continuous improvement
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Business Support Manager
GM TRAVEL —Northwich
- £44,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Flexitime
Quick apply
4d
CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Web Sales Office Manager
Jacksons Nurseries & Tea Room —Stoke-on-Trent
- £28,000 - £30,000 a year
- Full-time
- Computer literacy
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
9h
Assistant Accommodation Manager
Cloud Student Homes —Stoke-on-Trent
- £21,450 a year
- Monday to Friday
- Hospitality
- Sales
- Team management
- Annual leave
Quick apply
Client Services Manager
Wren Sterling —Wilmslow
- £45,000 - £52,000 a year
- CRM software
- Project management
- Continuous improvement
Quick apply
4d
Wholesale Depot Manager
T & J.T Bartons (Bottlers) LTD —Stoke-on-Trent
- From £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee discount
Quick apply
2d
REMOTE Client Service Manager - Small Business
Gallagher —Ashley
- Full-time
- Remote
- Bachelor's degree
- Training & development
- Flexible schedule
Transport Manager
Groundshore Ltd —Sandbach
- £45,000 - £60,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Operations Manager
Morrisons —Stoke-on-Trent
- Continuous improvement
- Training & development
- Retail management
- Employee discount
Quick apply
Financial Controller- Maternity Cover
EA Spaces Ltd —Stoke-on-Trent
- £50,000 - £60,000 a year
- Temporary
- Microsoft Excel
- ERP systems
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Delivery Manager
Booker Group —Stoke-on-Trent
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
2d
Head of Project Management Office (PMO)
Converge Technology Solutions —Stafford
- £75,000 - £78,250 a year
- Full-time
- Hybrid work
- No degree
- Leadership
- Communication skills
Financial Controller
EA Spaces Ltd —Stoke-on-Trent
- £50,000 - £60,000 a year
- Full-time
- Continuous improvement
- Team management
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Tutor
Landau Ltd —Stoke-on-Trent
- £28,119.00 - £34,360.80 a year
- Full-time
- Experience working with individuals with disabilities
- Maths
- Experience working with children
- Health & wellbeing programme
- Referral programme
Quick apply
3d

I want to receive the latest job alerts for service operations & business support manager in stoke on trent, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service operations & business support manager jobs near stoke on trent, eng

Team Manager

Ocado Logistics -
Stoke-on-Trent

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Life insurance

Qualifications

Customer service
Logistics
Shift management
Performance management
Organisational skills
Team motivation leadership
Communication skills
Distribution operations team management

Full job description

Team Manager
Ocado Logistics - Stoke
Permanent- Competitive Salary on offer

Why Ocado?
Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.

About the Role
Due to continued growth, Ocado Logistics is thrilled to announce the launch of our brand-new site in Stoke! We’re recruiting a Team Manager — an exciting leadership opportunity to drive site performance and shape its success from day one. If you’re ready to take on a fresh challenge and make a real impact, this is your chance to be part of something from the ground up.

As a Team Manager, you’ll oversee shift operations across people, fleet, facilities, and customer delivery. Leading by example, you’ll inspire and motivate your team to deliver operational excellence while maintaining the highest standards of safety and customer service. You’ll work closely with frontline managers and support teams to ensure smooth day-to-day operations, stepping in to lead in the absence of senior management when required.

This role offers the opportunity to shape a positive, high-performing culture, influence how the site operates, improve engagement and retention, and make a meaningful impact on both our people and our customers. If you’re passionate about leading with purpose, coaching and developing others, and delivering outstanding service, this is the role for you.

What You’ll Be Doing
As a Team Manager, you will take full responsibility for leading and delivering a safe, efficient, and high-performing operation.

Your key responsibilities will include:

Managing fleet, facilities, and operational assets to ensure safety, compliance, and availability
Ensuring all customer orders are delivered on time and to the highest standard
Overseeing shift performance, resource allocation, KPIs, and operational risk management
Take ownership of people management, including coaching, performance and formal processes, while building a motivated and high-performing team.
Championing Health & Safety and embedding safe systems of work across the site
Monitoring routes in real time and resolving operational issues quickly and effectively
Driving delivery quality, customer satisfaction, and service excellence
Maintaining high levels of driver engagement, attendance, and performance
Promoting collaboration, teamwork, and clear communication across shifts
Taking accountability for results, proactively solving problems, and continuously improving processes

Who Should Apply?
We are looking for an ambitious Team Manager who thrives in a fast-paced environment and is confident in managing both people and performance.

You will ideally have:

Proven experience within a fast-paced logistics or operational environment, managing multiple priorities to tight deadlines
Strong organisational skills with the ability to coordinate people, routes, and processes effectively
Good IT proficiency and confidence using tracking systems, reporting tools, and administrative platforms
Excellent communication and problem-solving skills, with a calm and proactive approach to resolving issues
Experience conducting formal meetings such as investigations (advantageous)
A strong customer focus and understanding of how operational delivery impacts overall customer experience
Flexibility to work rotational shifts, including weekends, in line with the site rota

What you can expect to receive in return -
At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and
collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts.

Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
Financial Protection: We offer Income Protection and Life Insurance for financial security.
Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
Private Medical Cover: Rest easy with comprehensive private medical insurance.
Generous Leave: Growing after 5 years, with an option to buy more
Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
Share Schemes: Join exciting share plans to participate in our success.
Lifestyle benefits: Our benefits platform includes a Cycle to Work scheme, car salary sacrifice, and much more.
Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers, days out, and restaurants.

We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process.

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

#LI-OL

Apply Now

Refine Your Search

service operations & business support manager jobs in stoke on trent, eng

Team Manager

VodafoneThree - VIP Executive

Operations Supervisor

Client Service Manager - Commercial Lines

Operations Manager

Site Support

Business Support Manager

CCTV Control Room Operator

Web Sales Office Manager

Assistant Accommodation Manager

Client Services Manager

Wholesale Depot Manager

REMOTE Client Service Manager - Small Business

Transport Manager

Operations Manager

Financial Controller- Maternity Cover

Delivery Manager

Head of Project Management Office (PMO)

Financial Controller

Tutor

I want to receive the latest job alerts for service operations & business support manager in stoke on trent, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected