Senior repair technician Work, Jobs in Stone (with Salaries)

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- Employee discount
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IMI Accredited Vehicle Damage Assessor
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Apprentice HGV Technician Wolverhampton
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10d

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Workshop Controller

Land Rover -
Stafford

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee assistance programme
Employee discount
Flexible schedule
Car scheme

Qualifications

Technical troubleshooting
Vehicle service booking
Internal department liaison
Technical support
Automotive service
Site housekeeping
Team motivation leadership

Full job description

The Opportunity

As a Workshop Controller for Swansway, you’ll work with the Aftersales Manager to deliver a high level of productivity and an excellent standard of first-time repair, while making sure you always maintain a clean, safe and professional workshop.

The role will be to oversee and manage daily workloads for the Technician team and support the front of house team to manage expectations to maximise the efficiency and performance of the workshop. You will be required to constantly review processes to ensure we achieve the highest levels of quality, housekeeping, health and safety and productivity.

Day to day you will allocate work to the team and monitor performance, you will assist and troubleshoot with complex jobs and motivate the team to achieve daily targets

More about the role:

Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met
Allocating working within the team
Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policy
Working with colleagues and other departments to ensure a seamless service for customers
Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
Providing estimates for servicing and repairs and setting timescales
Assisting technicians with technical challenges and finding the right outcome
Accurately recording technician time and writing technical reports and recommendations
Working with Service Advisors to ensure service standards with customers are met

More about you:

2 years experience in a Senior Technician role or currently a Workshop Controller in a franchised dealership?
Team player and the ability to motivate a team
Excellent communicator, ability to work with Service Advisors and Technicians

A bit more about the family

Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.

We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.

But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years!

Benefits of working for Swansway Group:

Holidays that increase with length of service
Your Birthday off
Company Pension Scheme
Death in Service Benefit
Long service recognition
Annual flu jab
Discounts on products and services that extend to your family and friends
Cycle to work scheme
Employee recruitment referral payments
Employee assistance programme and counselling service
Occupational health services
Flexible working patterns
Car Benefit Scheme for employee or family

When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!

Quick apply

Refine Your Search

senior repair technician jobs in stone

Workshop Controller

Car Workshop Supervisor / Senior Technician & MOT Tester

Workshop Controller

Maintenance Technician

IMI Accredited Vehicle Damage Assessor

HGV Workshop Manager

Bodyshop MET Technician

Bodyshop Panel Beater

Maintenance Technician

Mechanical Maintenance Engineer

Aftercare/Service Manager

Specialised Dental Nurse

Master Vehicle Technician

Painter - Wolverhampton

Mechatronic Technician

BMS Technician

Product Engineer

Senior Mechanic

Apprentice HGV Technician Wolverhampton

Laboratory Technician Apprenticeship (Level 3)

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A bit more about the family

Benefits of working for Swansway Group:

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